I loved the salads and the wide varieties that they had. I would say that if I lived in the area, I…read morewouldn't shop here because the prices are quite high as compared to other options. I did get tired of all of the virtue signaling with their signs supporting this, that, and a third, but it is New York!

What can you say about a grocery store and chain that's more impactful than that I factor in a…read moreweek's grocery shopping, and make a point of going, when I visit my son in college 5hrs a way. I miss it being close to me and being my daily routine. Others try to mimic ... but nothing can compare. Even the older properties are still fantastic.

I have had several frustrating interaction with this pharmacy's automated system. There is no way…read moreto call in & speak to a pharmacy rep, if you leave a message for a call back you may get one eventually. My Dr sent in 2 prescriptions on Tuesday, Thursday I called & got the automated system & was told I had 2 prescription that could be filled. So they had not been initiated yet, so I did that through the auto system. Now it's Saturday, still no follow up telling me that they are ready. I called again & got the automated system, they could not tell me if they were ready or not, but said once again I could fill the 2 same prescriptions??? Left a message, no call back an hour later & I was running errands so I stopped in. There was 1 woman ahead of me at one of the check in screens ( more automation) & my screen said to please wait. So I was waiting. After a few minutes a rep looked up & asked if I had a question. I explained I had left a message & was trying to see if my prescriptions were ready. In a "nasty" tone she said there are people ahead of you. I said OK, I'm waiting here because that's what the check in screen says to do. A few minutes later the screen changed & asked me to enter my name which I did. The same rep raised her voice & said "I told you there were other people ahead of you"! I told her the screen asked me to enter my name. Meanwhile last time I was in I told they could not help me until I typed in my name. I then told her I had left a message earlier & when she figures it to call me. That was now over 2 hours ago, no call back yet. I find all the automation pretty useless & does not set the tone for good customer service. I will say that usually the reps are much friendlier, but this time I went on a Saturday & none of the familiar faces were there. I am commenting specifically on the CVS on the corner of Longpond & English. If I ever do get these 2 prescription filled, I will then be moving them to Wegmans where I feel valued as a customer.

Everything I go to the pharmacy is a long and unneeded wait…read more They have 4 or 5 people chatting away and milling about, completely ignoring customers.

We came to the Latta\Long Pond location for flu shots. It was really busy. Only one pharmacist…read moretrying to give flu shots and everything else. We were having an issue with insurance, she took the time to help us out.

the first we went, this lady named sharron made us make an account even though we did not want to…read more when we said we don't need to, she gave us attitude. we held up the entire line because she was not helpful at all and got mad when i messed up my phone number. we kept going back for arizona iced tea because there was a great deal but they were not refrigerated and made me feel super sick. when they ran out of our favorite iced tea, we got a new flavor which was nasty. unfortunately i will be going back but not because i want to. also, a lady kept yelling into her phone about her graduation plans which was annoying

Wegmans mail order pharmacy is terrible is all I can say. They called me to refill an important…read moreprescription mid December. I need it for glaucoma and I've been out of it for a week. I still haven't received it. When I called I was on hold forever, and finally was told it was filled 6 days ago on Christmas eve and awaiting shipment. It was ready to ship but obviously didn't. It ships from only 100 miles away. Holidays are no excuse when you have ordered something a full week before the holiday. When I called today, the "robot" told me it was being processed. I tried to talk to a person but I was #17 on hold. I will NEVER EVER use them again. What if they did this to someone who needed heart medication, or insulin? This is totally unacceptable, and then to make matters worse, you have to wait forever to talk to a human being. I contacted my doctor and he called in a prescription for me to Walgreens. I FINALLY got the eye drops today - 2+ weeks later. WOULD YOU BELIEVE WEGMANS CHARGED ME $7 MORE THAN WALGREENS FOR THE EXACT SAME BOTTLE OF EYE DROPS? And mail order is supposed to save you money???

My insurance termed as of 12/31/2025 as I have a different insurance now. So, they proceed to fill…read moremy prescription and then charge my credit card without letting me know and shipped it. My recommendation to them, if you run someone's insurance and it is no longer active, why would you fill the prescription without speaking to them??? Maybe they have new insurance! And, when I called, I was told I should have called to inform them?? They put it right back on me?! This is not my first rodeo with a mail order pharmacy and my impression is Wegman's needs to stick with groceries and stay out of the pharmacy business! Terrible experience from day 1!

Would be better if they actually made it into a super center like the one in brockport where they…read morecarried meat, veggies and all sorts of stuff...they promised us YEARS ago that they would make it just like brockports store.

Gosh! I remember coming to this Walmart like 25 years ago... stopped in recently to grab a gift for…read moremy child while visiting the ROC. I totally was expecting a "normal" Walmart with the full grocery store as well. Completely forgot that this wasn't one of those stores. I actually can not remember the last Walmart that wasn't a grocery store as well. I wanted to grab a snack for the trip home but couldn't get that here. Didn't have any interaction with employees, as we also went to self check out. Couldn't decide 2 or 3 star... had to go low.

Stood in line to pick up my prescription this evening at 7:55. Watched an employee finish her shift…read moreand leave and another come in. There was a woman chatting about schedules- asking people if they were off the following day. She finally came to wait on me and I explained that there was a product that I was unable to find despite searching for it. She said Aisle 18. Since there was NOONE behind me or waiting, I asked her if I could grab the product quickly so it could be rung up together. She said "no! We are very busy"... BUSY? No. I stood and waited and listened to you chatting- if you were so busy then why weren't you working rather than chatting about your weekend plans? Plus you couldn't be bothered to show me were the product was? Terrible service. I will be changing my pharmacy!

I am the type of person who doesnt feel comfortable hiding sharp objectsread more