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3 years ago

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Ask the Community - Walgreens

Lifetime Dental Care of Frostburg

Lifetime Dental Care of Frostburg

1.0(5 reviews)
0.1 mi

Took 6 months to gwt an appointment. On the day of my appointment for my child after I couldn't…read moreget appointments close together for my children 2 hours before the appointment to cancel after im already missing work and my child is missing valuable learning time and now I have no not to show that she is late to school because they canceled and she has to take another morning from her senior year the most important year of school for another appointment. Very unprofessional.

My first initial consult was decent. I was willing to take the next step. I had an appointment for…read morea retirement and then to have a couple of cavities filled on a second appointment yesterday, I got all the way to the office only to find out that allegedly someone had called me to leave a message saying there was no dental appointment. There was an emergency which I understand it happens. However, there was no phone call on my phone and the secretary that was at the front desk was very rude insisting that someone had left a message and I said well that's funny because my phone has no messages and she was kind of rude and abrasive although she did confirm my appointment for today. I went back to the office today feeling slightly missed of my experience yesterday as I'm on a limited disability income and gas is very expensive here in Maryland and I have difficulty walking so I went from my second appointment and I was told that I couldn't have my appointment because my appointment that was supposed to happen yesterday didn't happen so they couldn't do my services today so that was two trips to the dentist and then the office staff proceeded to argue with me about what good customer services. Some gentleman from around the corner of the reception desk was telling me the customers are not always right and they don't come first, and then he asked me to leave and told me he would call the police. He refused to give me his name and a legend manager came out and she also gave me a hard time. I would not recommend this place since Dr. Romaine has left. I think it's gone completely downhill and they should be ashamed of themselves.

Walgreens - cosmetics - Updated October 2026

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