Negative stars for the pharmacy. My husband just tried to pick up seizure meds for our dog and they told him it looked counterfeit. She voided it and wouldn't give it back. Now we have to drive 40 minutes to Costco Vista to get our dog life saving medicine. He's had 3 seizures in 24 hours. No sympathy. White blonde with glasses. My husband is Hispanic. I think they are racist. Do not go here. read more

The wanna be Abby from NCIS Walgreens pharmacist is SO rude and lacks empathy. It's ridiculous how ppl in these jobs get the soul sucked out of them so much that they're just rude to anyone for no reason and show no remorse when they turn you somewhere else. You should be helping people and be grateful to be able to do so. -1 star bc I wasn't even able to get a simple flu shot. read more

if I could give them a negative score like -10 I would the pharmacy is the worst team I have ever seen in my life. They are rude. They're mean they're not listening when you're trying to explain stuff. They are very egotistical bullshit people, and I cannot stand this Pharmacy. I will never go to again read more

The employees helped me find what I was searching for and were polite and professional. I always go there-really appreciate the drive through med pickup. read more

Don't know what happened to the customer service at the pharmacy but it has went to poop. There's a girl that works there with a haircut like a short bob and red and I've dealt with her three times and I'm not impressed. The only person that I'm impressed with is Tyler he is always very kind very professional and when he says he's gonna get something done, he does it. My neighbors that are also customers of Walgreens pharmacy. They too, are not pleased with the young lady that I have had the issues with. read more

Overall I was impressed with Walgreens, I had to go in there on a Sunday to pick up a prescription for my wife because her Pharmacy is not open on Sundays so I am grateful that Walgreens wasn't in fact open didn't have the medication only had to wait 35 to 45 minutes very impressed. My only complaint would be they knew Walgreens payment system with their new credit card machines are very difficult to maneuver even the employees we're having a difficult time so maybe something a little more simple. read more

Went in as a walk in for a flu vaccine. Titi was very helpful, informative, polite, and most important she got me in and out in a timely manner. Store manager, Jaime was helpful and professional. read more

Worst experience at a Walgreens because of the male store manager. He doesn't care to help out the customers at Walgreens and doesn't follow Walgreens policies. His employee rolled her eyes (white Caucasian) as I came in. As the manager comes out to "assist" He didn't care to make any eye contact or even acknowledge me but rather seemed bothered from the start. When it came down to what I needed help for he sent me away and said there is nothing I can do. He was extremely unprofessional, lazy, & a sad excuse for a manager :/ I've been in management for 15 years and I've never been so embarrassed for a company. I've written a complaint about him and this Walgreens corporate.. hopefully they can make some change. read more

I come here often whether it is for med's, photo's, greeting cards or candy. I do enjoy going down the seasonal aisle. Each time I come here the cashier and the front are very helpful and friendly. My visit the other day was to retake my passport photo. I had taken my passport photo here. The passport photo was mailed in along with he paperwork needed. A few weeks later the photo, paperwork and a letter stating that the photo was not acceptable. It failed to mention the reason why. So I mentioned the situation as I was getting ready for the photo and I believe it may have been the manager that overheard my conversation. Both employees were baffled and surprised. They never had an issue before. Without hesitation the manager informed the employee to ring up my photo at have price and on top of that printed out a $10 off coupon (had to purchase something $10 or greater, which was fine since I needed to get a card). So I basically got the photo free. They showed me the app that they use for the passport photo before printing it out and handing it to the customer. They follow the guidlines. I didn't find anything wrong with the first passport photo. Crossing my finger that this photo will suffice. Thank you Walgreens for standing in and making it my second passport photo stop a pleasant one read more

Not surprised at all that Walgreens has a 2 star review. 72 hours plus and still no Covid test results. Thats ridiculous. Also having to administer your own test in a car while getting directions through a broken speaker isn't very effective or efficient. Disappointed with Walgreens, going to CVS from now on. read more

Walgreens - If you have 3-4-5 days to get COVID test results back, this is the place for you. - Cosmetics & Beauty Supply Near Me - Fallbrook, California

Without a doubt the worst pharmacy! Called three separate times to fill a prescription and either placed on hold, transferred and then a hold, just to get told to hold again and finally a phone that rings out. This is a joke of a business! Take your prescriptions elsewhere, they may actually get filled read more

The ladies in the pharmacy are extremely rude, very slow. Their phone manners are absolutely disgusting.!! I wouldn't recommend this place to anybody.. it's only the second time I have attempted to get a prescription filled in the Fallbrook Walgreens.. I will be heading to the doctors office to take them off my list I will never go back in there., you can't get a prescription filled in any timely matter whatsoever so if you do need a prescription hopefully you don't need it soon because it will not happen. They'll tell you that it'll be done that day.. don't believe them.. you will be lucky if you can get it the next day and if you call and ask wow the rudeness on the phone was very shocking.. personally, the store should be shut down. I've been in there on and off for 10 years and I have never ever had a good experience in that store other Walgreens. Yes, the one in Fallbrook should be shut down. read more

The pharmacy employee was still there and refused to go back inside to fill my daughter's prescription. She was suffering excruciating pain from a surgery. She said call the 24 hour store to get the prescriptions. I drove there and was told that they could not fill the prescriptions because they were "billed out to the Fallbrook pharmacy. All that driving in bad traffic for NOTHING! I finally got the prescriptions this morning after my daughter suffered horrible pain ALL NIGHT! I will never shop at Walgreens EVER AGAIN!! read more

I had a prescription sent here because it was on the VAs list of connected pharmacies when I got to this location I was told that they have zero affiliation with the VA and they handed me a pamphlet for a list of apps that would help me get discounted medications, I left and called the VA to tell them this Walgreens was giving me a hard time so they provided me with different information to give them, I called this Walgreens back and what seemed to me to be an older woman answered the phone, she continuously cut me off as I was trying to give information to her and kept telling me that they don't work with the VA immediately following my conversation with the VA when they told me this location is a VA connected pharmacy.... I would have been a lot less mad about the entire situation if the woman I spoke with over the phone had any amount of patience, she is extremely rude and you guys should reconsider her employment status!! read more

this joint is in the smallest desert town surrounded by many other pharmacies you should try out instead! Even if it's an emergency, cross the street and go to Ride Aid. Walgreens, I have tried with you - I really have, but from now on I'll go literally anywhere else than wasting my cash at such a joke of a," family-friendly Walgreens." It's disgusting when you noticed such a HUGE lack of diversity when it comes to children dolls. Racial equality clearly isn't important to the managers at this location. An employee, Jessica, especially was incredibly rude to myself and my two year daughter. A message from someone who has worked retail and customer support for years, have respect for people who are friendly to you. If someone give you the respect to have conversation or even smile. The absolute least you can do as the front face of your store is smile back. read more

Needed a Covid-19 PCR test - went to Walgreens that offers via the drive-through window because they had the soonest appointment window. Sat in the 6-deep line for about 30 minutes. Took the test Tuesday. 48 hours later Thursday, the results site still says this: Sample 8######## has not been received at our laboratory.   Samples are typically shipped via overnight delivery to the laboratory.   Shipping delays and weekend shipping schedules may delay receipt in the laboratory   (Sat/Sun collections are most likely to be delayed beyond next day delivery)   Please allow for transit time and check back later or verify the requisition number.   Samples received greater than 60 days ago are no longer available on this portal. I ended up buying the self-test from Abbott Labs - both samples came back negative in 15 minutes. They aren't as accurate but helpful to relieve some of the stress. I was tested once at one of the county mobile testing sites and had the results the next day. Suggest using that instead - even if you need to wait a day for the appointment you'll likely still have the results earlier. read more

It is Friday and the lab thru Walgreens still doesnt show recieving the test taken Wednesday. Flight at 0900 tomarrow Nightmare..loss of VRBO condo with no cancel policy and three round trip airfares. PLEASE HELP read more

Switched my prescriptions from CVS to Walgreens. The pharmacist was friendly and helpful. Enjoy doing business with Walgreens.

Walgreen's in Fallbrook totally failed the appointment my wife and I had with them for shingles vaccination shots this morning. We had made the appointment with Walgreen's Pharmacy in Fallbrook online, two days prior. But when we got there--and after waiting about 20 minutes to be waited on--the employee at the counter just shrugged and told us that they are all out of the vaccine, "But no problem, just come back tomorrow." Yeah, no problem for her, she'll be there at work regardless. My wife and I are the ones that just wasted 40 minutes each driving their and back, which we'll have to do again, of course, to finally get our shots. No apology, no sense from the Walgreen's employee that she and Walgreen's just failed the appointment we had mutually agreed upon. When Walgreen's Fallbrook Pharmacy ran out of the vaccine they had agreed to provide at our appointment, did it occur to anyone there to call the customers with appointments to tell them not to waste their time coming in because they ran out of medicine? Obviously, no. We will not be going back to Walgreen's Fallbrook for our pharmacy needs. read more

New staff in Pharmacy are rude and do not care if you get your prescription or not. I have been dealing with them on an RX that was accidentally thrown away to get it refilled. The doctors office called them to approve the early fill. They say every day that they don't have his auth for early cash pay refill. It really is disappointing that these new people are not helpful at all. Old staff before COVID were great always helpful and proactive. I was told yesterday that they were going to call first thing today but rude Pharmacist said there are no notes that I have called any of the 3 times I called. We don't have many choices in Fallbrook since CVS sucks too! My hubby needs his meds but they couldn't care less! read more

I have been going to Walgreens Pharmacy for years. These people have always done a superb job until today when some jerk named "Chris" was confused about my medication. I explained what was going on and he would not hear a word I said because HE KNOWS. He then turned so rude. And he called himself the manager. He needs to go managerial and pharmacy school. What an idiot. Guess what "Chris"? There are several other pharmacies in town. It is too bad because this used to be a good place. I am done with Walgreens! read more

From 5 years ago back 16 years ago I traveled frequently for my career. I have been to more than 3 dozen walgreens nation wide. All but 2 have been a consistent level of excellence. This walgreens in fallbrook ties for WORST walgreens ever! Most hostile pharmacy technicians anywhere. The heavy Latino woman always behaves like it's the customer's fault she is unhappy with her work. She has a sour disposition. She is dismissively snarky. She is usually apathetic. She fumbles with store software. I hate coming here when she is on duty. Chris, the pharmacist, is almost as pleasant and personable as other walgreens pharmacists but seems to toil under policies or culture unique to this location. He is kind to the elderly. The pharmacist manager (not store manager) has zero through. Time to retrain staff on software. No matter how many times they confirm auto refills are in effect the next time I checked they are not. 0 stars The waiting area is waaaaaay too close to the counter. 1 stars Store itself puts chocolate on sale when the oils have leached to the surface. Don't buy sale chocolate here. read more

Felt the need to leave a review for Walgreens pharmacy in Fallbrook after a pharmacy employee really went out of her way to help me. My Dad usually uses Rite Aid pharmacy across the street. He underwent oral surgery the day I visited and I had come into town from Anaheim to help him very late because it had unexpectedly not gone well. I had to fill 2 scrips for him, and it was already 8:15pm when I arrived. I ran to Rite Aid to fill them and when I got there the pharmacist had already rolled the doors down and was not to be bothered and told me he couldn't fill the scrip. He told me to try CVS down the street. Knowing it was already late, I ran to CVS and was told there also that they would not fill it until 3 days later (which was useless since my Dad was at home with a bloody-gauze filled mouth and in pain). They suggested I call CVS in Oceanside the next day but they also said they wont tell me over the phone f they have the meds either. I was told to give him Tylenol, as if that would work after a 4 tooth extraction. Since SavOn Pharmacy is in the same lot, I ran over there but they were already closed. Walgreens was literally my last hope, so I drove there and walked in the door at 8:50pm. I HATE doing this to employees, I really do. But Diane (or Diana) helped me and also offered to call the doctor to make the scrip workable so I could get my Dad some pain relief that very night. She did what no other pharmacy in town would do, and she did it with just minutes to spare before closing. Because of her, I was able to provide my Dad with adequate pain relief and get him through the first 48 hours successfully. I am very grateful for her help and wonderful service. read more

I am appalled by the power given to whatever pharmacist is on duty to decide whether your MD's perfectly written Rx will be filled! I have a very select team of oncologist & pain management treating my advanced cancer of which I'll likely succumb to in the next 12-18mo and the 2MD are in No California & Reno (I lived in Truckee where there were no pain mngt anesthesia specialists but were close to Reno! I am NOT on any C2 narcotics at all but 2 other dose medications that have not been increased or filled anywhere but Walgreens for 2 years! Today the snarky pharmacist at WG fallbrook informed me she'd no longer fill these perfectly legal Rx by my current MDs & told me to get a local MD! Why??? There is no legal reason whatsoever (I checked with a lawyer to be sure). This is just what she prefers! I'm dying & she wants me to wait 4-6 mo for a new patient consult locally because WHY??? I'm sick of these power hungry pharmacist making up their own rules as they go...based on what? Whether they know you? Like you? Care if you die? What she did was tantamount to patient abandonment, which is illegal in the medical profession. SHAME ON FALLBROOK WALGREENS! read more

I will NEVER give this Walgreens my business again! Entirely because of a pharmacist by the name of Diane. For some reason she feels the need to undermine the Dr instructions and deny my daughter her prescribed medication. Guess what, lady ur not a doctor, ur job is to fill rxs and if u have questions why not give a quick call to the Dr ofc? This woman sure could benefit from some retraining!! read more

The lady at the counter was very rude, kicked me out of the store because I hade a shirt tied around my face and it wasn't an adequate mask. I guess my sick child will just have to wait. read more

The Pharmacy is always dismissive and rude. They act like they are doing you a favor for showing up at work. When you are not feeling well these are the last faces you want to see. I regret it every time I come here. The rest of the staff is friendly and helpful. I will not be returning. read more

Just noticed there were low stars here. I use this pharmacy often and it's honestly the quickest one I've used before. The pharmacies where I live in Oside take longer and this one seems to be about 20-30 minutes and my orders are always ready. Just wanted to offset the low reviews as I feel this is one of the best. Definitely easy to access and conveniently located. read more

The head pharmacy person "Chris" was very rude, and was no help at all. Even though everything was approved. Will go to CVS instead where I use to go to. I regret, going into this place. Customer service is LOUSY!!!!! Dont go to the Fallbrook store. read more

Quickest and best pharmacy I've ever been to! They go out of their way to make sure I get what a need! read more

Had to come In to get meds for a family member (not my choice). Same guy helping me. His name tag said: Joe. Again he messes up my insurance card number. He kept attempting to put in the wrong number. I need to call them he said. Me: no you don't . You put in the wrong member number again, this has happened before. Of course that was the case..Again. Wow... read more

Courteous and friendly staff. Decent prices on many items.

I've been using this pharmacy for about five years and I am pleased with the service and the pharmacy staff. I previously had my prescriptions filled at Rite-Aid but found that they were much more expensive than Walgreens. I get my flu and other shots from Walgreens and it's so easy and quick (and painless). read more