I appreciate the Pharmacists, the Pharmacy techs, and the help from those "running the counter" and…read moreanswering the phones. You get personalized service here, and though they may have more limited hours, it's well worth it to plan ahead a little. I also know that my Drs. have a great appreciation for Bob Adams, and his team, and think that they do a great job of working with the Dr.'s office to get my prescriptions and refills completed in a timely and accurate manner. A very happy customer for over 25 years!

It is not "common sense" to fill out new patient information in order to get a new medication…read morefilled. Especially when not instructed to do so by your doctors office. Even more so when the pharmacy doesn't request your doctor inform you of this. Racist comments and snickering isn't needed when my money is as green as the other customers as well. This will be my first and last visit to this locally owned business-which I typically like to support but clearly they don't need my money since Baylor isn't teaching manners (per the t-shirt one rude young lady was wearing). Thank you Adams Pharmacy for the customer service experience.

This store stinks the morning manager kept looking at me like I'm gonna steal from this store . I…read moretook a long time looking at the vitamins and the morning cashier had a mild attitude and didn't smile or greet me and didnt say " have a good day" she was too shy and rude ..

0 stars. If you don't like your job then find another one. The pharmacist is rude and out of line.read more

Stopped in at 4am this morning to find a handwritten note on the door saying "temporary closed"…read more Wasted trip.

The CVS in Redoak is the pit. The Indian pharmacist has an attitude and tricks you out of your…read morepills probably for her own personal use. I had two prescriptions that were required 30 pills. She only gave me 15 and when I went back to her, she instantly got an attitude and tried to say that I was on a discount Program I am not I have full insurance. Please be aware as I think the pharmacist is stealing the drugs and using them for her own use.

This pharmacy is amazing! they treat you like family. they are always professional and…read more informative. I definitely recommend this over any drugstore around!

Local pharmacy located on Ovilla Road, in Red Oak, Texas. They are very efficient and knowledgeable…read moreabout any questions you might have. They also handle wound care items and numerous medical devices, wheelchair, beds, canes, etc. When you drop off your prescription, no need to leave this drug store. They don't waste anytime filling your medications. #SUPPORTLOCAL #EllisCounty #SouthSide

Do NOT use this pharmacy please. I am a physician and have had more issues with this pharmacy than…read moreany other in my entire career. The pharmacists are lazy and mean. They have absolutely no compassion for patients and should be doing ANYTHING but healthcare of any kind!!!

At(tn: Anthony Cox) The pharmacy service is terrible and it…read morespeaks volumes when it starts with the pharmacy manager. I tried to have a prescription transferred from the nearby (1 block away) Walgreens pharmacy in the same city. The pharmacist (David) said that he couldn't look up their telephone number (even though it's already in their system) and I would have to call him with accurate info. I told him I was driving and asked if he could look it up. This is the same thing most physician's offices do without difficulty if they were missing information, but apparently it was above his title to perform or delegate this common task. I hope this says more about this professional than it does about the store, but after seeing other reviews, I'm uncertain.

While the pharmacy staff themselves has been a great experience, their service SUCKS... from my…read moreperspective of a seasoned manager, their management team has set them up for FAILURE and does NOT care! Either they are not staffed to handle the volume of prescriptions OR their processes are poor and need improvement! It's so horrible, I'm afraid of the possibility of them incorrectly filling my prescription due to how overwhelmed they always appear. The 2nd drive through has been broken FOREVER. There's always at least a 6 car pick up outside and human traffic inside. I told my husband to start redirecting our scripts to Costco b/c I'm not sticking around for eventualities.

The pharmacy staff here SUCKS. They will NOT answer your phone calls for any reason. Correction -…read morethey will pick up the call but hang up right after I've worked at a retail pharmacy myself and I have neverrrrr seen something like that. WORST possible staff ever. If yall don't want to work, why are y'all even there?

Hispanic female was rude and disrespectful. I arrived at the store and waited for 10 to 15 in front…read morewaiting for someone to help. I was there to load money on my card. So after 10 minute I went to the back to find someone and I found a Hispanic girl who said she would be up there to help. So I went up there where I and another African American lady was waiting as well. we waited another 10 minutes and no one ever came, so I went to the back again and asked for help and she had a bad negative ugly disrespectful attitude. When her lazy self came to the register she Threw a box on the counter out of frustration, I told her that she had no customer service skills and that she knew we had been waiting and she had no business being rude. I asked for a manager and instead of helping me she asked me to leave. I am a 58 year old man who have the utmost respect for people. In my opinion these 2 employees handled the situation completely wrong. Great job CVS ! We have been loyal customers since you opened that location, We will never step foot in that store again. That Hispanic girl needs an attitude adjustment and has no people skills. They both should be terminated for their stupidity and and lack of people skills

Came to grab a prescription to find out that the drive-through was broken. Went inside and felt…read morerelieved that no one was in line and was hopeful that I would be out quickly. The pharmacy staff informed me that it would be over an hour to pick up the prescription. Went to Walmart and came back over an hour and it was still not ready and we were told another 15 minutes. This is absurd. While we wait for over an hour there is no restroom available either. There are tacky hand written signs on each restroom door saying out of order. The ice is completely out of stock. The associates all appear lazy and make it clear that they do not like being at their job. Parking lot is dirty with trash all over it and the CVS pharmacy sign is 1/3 burnt out. See pictures below.

The pharmacist was so rude when trying to fill my prescription. I could hear everything and she…read morejust didn't feel like doing it. They could not give me any reasons as to why. Such poor customer service. A sick dog at home now I have to wait all weekend because she was too lazy to verify. Will never step foot in another cvs again. Taking my business to Walgreens.

Always excellent service good customer service ,never a long waiting time, I will recommend…read morefriend's and family to those who needs caring as medicine or any others service thanks CVS pharmacy and clerks

The store was very clean. The product was looking for has always been in stock. The store manager,…read moreVictor was present in the store and very friendly. I'd choose this Walmart location for my purchases any day!

DO NOT GO TO THIS PHARMACY Terrible pharmacy. They're…read moreincompetent. When Dr. sends in a prescription..they'll say they don't have it, or tell you in 3 hours it will be ready, come back..its not ready. After multiple times of lies..I called their bluff and had my Dr's office on the phone confirming they sent the med script day before. Mgr was so mad that pharmacist was called out on lying..he falsely called police. Ha! For nought. I received my sons meds. Nothing happened because I was simply waiting for my sons meds, and they were angry aat being caught in incompetence. But calling the law for no reason on customers is unacceptable. They have no empathy nor respect for their customers AT all. Mgr and Pharmacist need reprimand. Spreading discord then blaming the customer..plus lying to police to buy time to cover for thier errors is not the way to run things. I went to file in them for false police reporting. I switched to Walgreens..and they tried to hold that up too. My disabled son was without meds for 2 weeks or more..due to them refusing to transfer his files to Walgreens Then they canceled his meds claiming they talked to my sons Dr that morning..that was untrue because the Dr. Was out of town for the holidays and his staff said hiw could he have canceled the meds when he's on vacay? Like the other review said. NO empathy for customers or their needs. Just cover ups and lies for their egos. Do NOT go here. They will say anything but the truth..and when meds aren't ready after thier own timeframe..the Mgmt will blame YOU and become rude and combative. No one likes returning 3 times in one day to pick up meds at the pharmacies error. Ugh.

I just got ignored at the register for several minutes, even after the guy rang up my merchandise…read more Maybe he has attention problems idk. Rude, dirty and out of medium and small coffee cups

Slowest gas pumps on the DFW area lol. Ain't nobody got time for that!!!!!! Almost 10 minutes to…read morepump 17 gallons of gas into my wife's Nissan. Typically costs more for gas at this location VS QT down the road or other gas stations like fuel city and the other one by Costco. They sell propane though which is nice. Fix your pumps guy!