Pharmacy staff is rude. Tonight, they called to update me on insurance for a prescription. I called…read moreback and sat on hold for 46 mins. Once they got to closing time they simply picked the phone up and hung it up on me after sitting there for nearly an hour. So incredibly unprofessional and just flat out rude. 800 number doesn't deal with the type of prescription we need filled for my child so I have to hold whenever they give us the runaround and make it impossible to fill his prescription that he has to have to function in school. I am going to research new pharmacies after tonight because I am tired of the incredibly inconsiderate treatment to their patients. I am a nurse and I wouldn't dare hang up on a patient nor speak to them in the manner these folks do. Patients holding for so long when they can't speak to the 800 number is also just inexcusable. Covid is over, your staffing shortages have been reduced, find a new reason to be so awful!

I've held a grudge against Walgreen's ever since they stopped accepting military insurance for…read moreprescriptions. I favor CVS because they actually take my insurance. So, you ask yourself, why the heck would she say that and give them five stars?? Well, while it is a huge issue for me that I cannot fill prescriptions there with the coverage of my insurance, I ended up there the other night because CVS has decided, in their infinite wisdom, that this portion of Iowa does not need the ability to fill a prescription at 10 p.m. at night. My son, who was in the ER until his release at 10 p.m., would likely disagree. He really needed pain meds, and I had very few options to fill the script. I ended up at Walgreens, resolving that his physical health and well-being was more important than the cost-savings of waiting until morning to fill the prescription. They quoted me the price, and I told them I would deal... it wasn't enormous, and it was better than making him suffer until morning. The pharmacist was very nice. I couldn't fault her for the lame fact that they do not take military insurance. I waited, and they filled the script. When I went to pay, she told me she had found a discount (I honestly have no idea if this was a coupon lying around or the fact that I happened to have a shoppers' card, but either way...). I saved about half on the script and my son slept better that night with the pain meds I was able to get for him. If Walgreens starts taking my insurance again, I will likely not bother with CVS anymore. I much prefer being able to fill and emergency prescription and having a nice pharmacist available to talk to, even in the wee hours of the night. 24 hour pharmacy... what a novel concept!!

I am VERY appreciative of their services. My mom recently passed and I had a bunch of her old…read moremedications. I tried to turn them into Moline PD, they referred me to original pharmacy. Neither takes them back. Osco suggested Main At Locust. I called to confirm and they took all of them! I very much appreciate it. I certainly did not want all of them sitting around in my house.

This pharmacy is simply the best!! I had been using another pharmacy to get scripts filled. It was…read morea hassle there to say the least. Main at Locust was able to sync all of my scripts so refills are all the same day. They were able to to secure authorization to ore- package my meds into pillow pack strips that have each days meds together by the time of day to take them. Makes my life MUCH easier! Yay!! Huger thank you to all of the staff that worked with me today to get scripts transferred, synced, and definitely simplified my life!

This Walgreens location has always been good to me since I moved to the area. They seem to keep the…read morestore well stocked and clean and are good about getting extra cashiers out when busy. I wish they got the same amount and variety of items as the bigger Walgreens in the area but they do well with what they have. The employees are friendly and always willing to help.

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 9am-1:30pm, 2pm-9pm, Sa 9am-1:30pm, 2pm-6pm, Su 10am-1:30pm, 2pm-6pm

This store deserves negative stars. The employees are extremely rude, unhelpful and unprofessional.read more

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 9am-1:30pm, 2pm-9pm, Sa-Su 10am-1:30pm, 2pm-6pm

This Walmart has a confusing layout, generally disinterested and angry staff…read more Besides the regular grocery and produce, etc. there is an Aunt Annie's pretzel, Pharmacy (slow), vision center, etc. The entrance to this Walmart is somewhat weird too. there is a gas station close to the entrance to the parking lot for Walmart which makes it tricky for new customers.

I place a grocery order about once a month for quick pickup. I am not a member of the Walmart +…read morewhich costs a hefty fee each year. Be sure you carefully review the items ordered on the website and make sure they are not selected to be "shipped" for a fee of over $6.00 per item. I never want shipped items, but more than once Walmart chooses an item and sends me an email to say it is shipped for the high fee. Last time it was one can of beef stew that ended up costing me over $8.00. I did get it reconciled after many minutes trying to locate a customer service rep. Another time a stuffed doll Easter toy was shipped that I never ordered.

The staff at this CVS is top notch. I came here after getting frustrated with the local Hy-Vee and…read moreWalgreen's. Boy am I glad I did! They really are second to none.

This company is in dire need of help. Speaking only of my dealings with the pharmacy. Nothing…read moreagainst the employees, they have all been nice and as helpful as their system allows. If you have a prescription that they don't have at their store you have to go to a different location. They won't have it sent to the nearest store, you must drive to the neighboring city or state. Now the new store has your prescription. If you want it refilled you have to call the first store ask them to call the second store to get your prescription back so you don't have to drive all over God's green acres to get a refill. Now if you have a few automatic refills they send you text reminders that your prescription is ready for pick up. They don't tell you which prescription or which location so you are forced to start calling before you drive everywhere. Now this leads to the dreaded canned piano music you are forced to listen to while you are on hold. What happened to customer service? I've always dealt with Walgreen's prior to my insurance changing and forcing me to CVS. If the Walgreen's pharmacy was out at their location, they contacted other locations and had it sent to the original location for pick up. I'm very dissatisfied with CVS. And no, this isn't just a one time occurrence. This has happened 3 times in the 10 months I've been using them.

I work midnight to eight and then I go to my other job and get off at one in the afternoon. I got…read morehome and my mom needed me to go get her medication so I drove to go get it and they forgot to put one pill in the bag so here I am back now another 45 minutes waiting in line to get the rest of her medication on no sleep. I'm so done.

Terrible customer service! Called this location, was on hold twice for over 15 minutes, and each…read moretime their call hold system hung up on me. So I drove to this location. Girl behind the counter rolled her eyes at other customer when I continued to ask questions. She also told me she uses Hy-Vee pharmacy, even though she works at Walgreens pharmacy! They don't even rate a one star!

For 3 weeks in a row, their ATM has been nonfunctioning. This ATM is set up as no fee for 2 if my…read morenetworks. The employees are always nonchalant and uncaring. They offer no help. I understand that they're not responsible for maintenance on the ATM, but after 3 weeks they cou6get on the husband talk to the ATM people.

Customer service isn't great. One lady who works register in the morning is rude and cosmetics…read morelady slinks around hovering over peoples shoulders like she has nothing else to do

Camry (pharmacy tech) and Jamie (sales associate) were very helpful. Camry returned to the pharmacy…read morecounter after the lunch break and instantly assisted my friend and I. When we went to check out, Jamie had such a warming personality and kind.

Poor service and some of the employees really have an attitude, like they don't even want to be…read morethere. Pharmacy seems to have a fair amount of employee turn-over. You can stand there at the counter and even when they aren't busy, you stand there and wait. They're going to wait on you when they want to and that's just how it is. Majority of the time there is no one working the camera/photo counter. At least not as many times as I've been there. About 2 out of 10 times I can catch someone otherwise you just stand there and wait. If it's one of the lifer's that worked there for years, you're probably going to get an attitude. I walked in with a small FedEx box and she looked over at me and let out a huge, SIGH. Then she said, I guess I'll get to go on break sometime....I've only been trying to for the last half hour. She's told me the same thing before. Must be about always ready to go on break. You know how long it takes to scan the label and if you don't need a text number for them to enter? About 20 seconds. If it will fit the FedEx drop box about a mile down the street I drive the extra distance so I don't have to deal with the camera/photo counter people. I drive out of my way to the drop box more times than I stop at Walgreen's because of who I may have to deal with there. The ATM has been out of service for well over a month. Once in a while one of the front doors quits working. Last time I think it took two weeks to get it fixed. Potholes are only getting larger in the parking lot. Not a good Walgreen's location at all in my opinion.