Pharmacy staff is rude. Tonight, they called to update me on insurance for a prescription. I called…read moreback and sat on hold for 46 mins. Once they got to closing time they simply picked the phone up and hung it up on me after sitting there for nearly an hour. So incredibly unprofessional and just flat out rude. 800 number doesn't deal with the type of prescription we need filled for my child so I have to hold whenever they give us the runaround and make it impossible to fill his prescription that he has to have to function in school. I am going to research new pharmacies after tonight because I am tired of the incredibly inconsiderate treatment to their patients. I am a nurse and I wouldn't dare hang up on a patient nor speak to them in the manner these folks do. Patients holding for so long when they can't speak to the 800 number is also just inexcusable. Covid is over, your staffing shortages have been reduced, find a new reason to be so awful!

I've held a grudge against Walgreen's ever since they stopped accepting military insurance for…read moreprescriptions. I favor CVS because they actually take my insurance. So, you ask yourself, why the heck would she say that and give them five stars?? Well, while it is a huge issue for me that I cannot fill prescriptions there with the coverage of my insurance, I ended up there the other night because CVS has decided, in their infinite wisdom, that this portion of Iowa does not need the ability to fill a prescription at 10 p.m. at night. My son, who was in the ER until his release at 10 p.m., would likely disagree. He really needed pain meds, and I had very few options to fill the script. I ended up at Walgreens, resolving that his physical health and well-being was more important than the cost-savings of waiting until morning to fill the prescription. They quoted me the price, and I told them I would deal... it wasn't enormous, and it was better than making him suffer until morning. The pharmacist was very nice. I couldn't fault her for the lame fact that they do not take military insurance. I waited, and they filled the script. When I went to pay, she told me she had found a discount (I honestly have no idea if this was a coupon lying around or the fact that I happened to have a shoppers' card, but either way...). I saved about half on the script and my son slept better that night with the pain meds I was able to get for him. If Walgreens starts taking my insurance again, I will likely not bother with CVS anymore. I much prefer being able to fill and emergency prescription and having a nice pharmacist available to talk to, even in the wee hours of the night. 24 hour pharmacy... what a novel concept!!

The Pharmacy is a nightmare! More often then not, I need to wait 3-4 days for my prescriptions!…read moreAlso, you wait FOREVER in line in store and drive thru! I would recommend having more than one person at checkout.

I love this Walgreens location: the staff are ALWAYS extremely friendly and courteous and the…read morecurbside pickup is Awesome! They are wonderful at getting the order ready fast and curbside pickup is a breeze; so appreciated with the current Covid spike. I always mention to my family that there is a night and day difference between picking up and Rx at this Walgreens vs our nearby CVS--I have never seen a CVS employee crack a smile! Walgreens must be doing something right cause their employees' demeanor are NOTICEABLY superior to that of CVS, for real. Anyway---Great store to have nearby and I am impressed with their staff! AA++

I tried to buy NyQuil after getting off from work for my wife that is sick and the guy refused to…read morelet me buy the medicine because I didn't had my ID on me. I'm 27 years old why the fuck are you asking for my ID to buy flu medicine.

This is the Walgreens I use most. I don't like big, crowded stores where I can't find what I need…read more The staff here are friendly and helpful. I don't use the pharmacy so can't comment on that

I always go into the store. Drive through, you take your chances due to other demands from…read morecustomers in their car. Inside service is always efficient and kind. They are excellent in texting scripts that are due to pick up. I take all my flu and covid shots at CVS. They are responsive and caring when I go in the store.

Only a few people who work here are helpful and provide great customer service. Some of their…read moreemployees are rude and inconsiderate how they treat customers. I can see why this place has unfavorable rating. Senior management can do a better job to improve customer experience

I am VERY appreciative of their services. My mom recently passed and I had a bunch of her old…read moremedications. I tried to turn them into Moline PD, they referred me to original pharmacy. Neither takes them back. Osco suggested Main At Locust. I called to confirm and they took all of them! I very much appreciate it. I certainly did not want all of them sitting around in my house.

This pharmacy is simply the best!! I had been using another pharmacy to get scripts filled. It was…read morea hassle there to say the least. Main at Locust was able to sync all of my scripts so refills are all the same day. They were able to to secure authorization to ore- package my meds into pillow pack strips that have each days meds together by the time of day to take them. Makes my life MUCH easier! Yay!! Huger thank you to all of the staff that worked with me today to get scripts transferred, synced, and definitely simplified my life!

I place a grocery order about once a month for quick pickup. I am not a member of the Walmart +…read morewhich costs a hefty fee each year. Be sure you carefully review the items ordered on the website and make sure they are not selected to be "shipped" for a fee of over $6.00 per item. I never want shipped items, but more than once Walmart chooses an item and sends me an email to say it is shipped for the high fee. Last time it was one can of beef stew that ended up costing me over $8.00. I did get it reconciled after many minutes trying to locate a customer service rep. Another time a stuffed doll Easter toy was shipped that I never ordered.

Honestly they should introduce a ZERO/ NO STAR for this store, One star is Far to high a rating for…read morethis store. I can only warn you here, to shop anywhere else in the world for what you need from a store, but Do Not shop for what you need from this Walmart.

For 3 weeks in a row, their ATM has been nonfunctioning. This ATM is set up as no fee for 2 if my…read morenetworks. The employees are always nonchalant and uncaring. They offer no help. I understand that they're not responsible for maintenance on the ATM, but after 3 weeks they cou6get on the husband talk to the ATM people.

Customer service isn't great. One lady who works register in the morning is rude and cosmetics…read morelady slinks around hovering over peoples shoulders like she has nothing else to do

The staff at this CVS is top notch. I came here after getting frustrated with the local Hy-Vee and…read moreWalgreen's. Boy am I glad I did! They really are second to none.

This company is in dire need of help. Speaking only of my dealings with the pharmacy. Nothing…read moreagainst the employees, they have all been nice and as helpful as their system allows. If you have a prescription that they don't have at their store you have to go to a different location. They won't have it sent to the nearest store, you must drive to the neighboring city or state. Now the new store has your prescription. If you want it refilled you have to call the first store ask them to call the second store to get your prescription back so you don't have to drive all over God's green acres to get a refill. Now if you have a few automatic refills they send you text reminders that your prescription is ready for pick up. They don't tell you which prescription or which location so you are forced to start calling before you drive everywhere. Now this leads to the dreaded canned piano music you are forced to listen to while you are on hold. What happened to customer service? I've always dealt with Walgreen's prior to my insurance changing and forcing me to CVS. If the Walgreen's pharmacy was out at their location, they contacted other locations and had it sent to the original location for pick up. I'm very dissatisfied with CVS. And no, this isn't just a one time occurrence. This has happened 3 times in the 10 months I've been using them.

Slowest pharmacy I've ever been to. Minimum 30 minute wait in line, inside or outside.read more

I went to get a prescription filled on 6/29/2023.. There were 11 people in line and one Pharmacist…read morewho was on the phone all the time I was there. After 30 minutes waiting in line, and seeing just one customer waited on, I left the store, along with 2 other people who left in discuss. I just had a molar pulled and really needed the pain relief too. Horrific service and I'll NEVER use Walgreens again, especially when there's a CVS right across the street. On the way out, I saw some cashews on sale for $2.98, I went to buy them so it wasn't a complete wasted trip, but the cashier tried to charge me $7.58!! Apparently there's a secret club and I wasn't entitled to buy anything on sale because I'm not a member. I threw the cashews down and left . I only went to this Walgreen's because the one closer to me on 16th St in Moline doesn't have a pharmacy.. Imagine that, a drug store that doesn't sell drugs!

I've used the Photo-Center several times. Now, for the third time out of several purchases, photos…read moreI ordered online were never received by the store. When I placed the order, however, the website will say that my order will be ready for pick up by a certain time and that I am to pay in-store. I went to the store, and was told that they never got the order. I was told that I could call to ensure that they received the order, but I figured an page saying that my order was placed, would be ready by a certain time, and a confirmation of my payment option would be enough-guess not. Although I prefer Walgreen's prints to Walmart's (Walmart's prints a tad darker), if their online ordering center isn't reliable, I won't be using them again.

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 9am-1:30pm, 2pm-9pm, Sa 9am-1:30pm, 2pm-6pm, Su 10am-1:30pm, 2pm-6pm