I love Walgreens. It is my favourite drug store to frequent when I am in the States. And, no, I'm not there because I enjoy looking at the booze! I came here to get bottle water, pop, and other munchies. I figure that it's cheaper than buying them at the hotel. Get the rewards card to save some money. Every little bit helps. The folks on staff wee helpful and friendly. There is plenty of parking in the lot. (117) read more

Find another Walgreens, don't go to the one on Ball in Cypress. I always had some problem or other at the pharmacy AND register. I apologized to the customer behind me for taking so long and he commented back that he always has an issue, too. Get this. The cashier actually said, "Yet, you all keep coming back, don't you?" WHAT? No, ma'am. I haven't gone back since that. There are plenty of other drug stores. I don't have to use Walgreens. I wish I had been able to see her name. If that were my employee, she would have been fired. ON THE SPOT. read more

This Walgreens pharmacy has always been able to fill my prescriptions for me quickly and I have never had a problem with them. I have usually used the Walgreens on Knott and ball but they're service has gotten so terrible that I will be transferring my medications here. I appreciate this Walgreens pharmacy for at least acting like they care that you get your medications in a timely matter and with as little trouble as possible. read more

If it were possible I would give Walgreens a negative rating! This Walgreens was my pharmacy since they opened 25+ years ago. During the last year my prescriptions have not been getting filled on time. I take medications that you can't stop taking without serious side effects. Walgreens was constantly blaming either my Doctor or Insurance company for Walgreens inefficiency. It all came to a head during the holidays when my Doctor and Insurance company approved a "vacation override" for one of my medications. When I went to pick up the prescription, the Pharmacist publicly accused me of "drug seeking" behavior and asked me repeatedly why I couldn't keep track of my medication! If you want public humiliation and embarrassment go to the corner of "healthy and happy!" read more

Very slow pharmacy processing, and backlogged. One time waited over 30 min on a Sunday for flu shot when we already had appt, and couple times in the afternoon waited at pharmacy pick up order line and drive thru, over 20 min. At times, looks like they give preference to drive through. Also pricing is on high end. Would recommend checking out pricing at GoodRx first! read more

I usually go to a rite aid or the CVS closer to my house, but i wanted to go to this Walgreens because of their awesome deal on printing photos. I had a coupon that if you buy at least 50 prints, each one would be 10 cents! I went to Alaska recently so i wanted to print out all the pictures and give them to people. There were 2 photo machines so that was good because there was a person at one of them. So i had my Compact Flash and i just slid that into the card reader and boom. I had to just press one button and my pictures were uploaded. It's touch screen so you just go through the pictures and select how many you want. When i was finished with that i wanted to know where i could put in the coupon code so i could save $$. The employee was really nice and helpful so i give a thumbs up for customer service. The photos were going to be ready in about 3 hours which was fine because i had about 300 photos. It was about $40 but with that coupon it was $30. what a deal! read more

I had a prescription and needed to wait more than a week because they were not in stock. However when I came back a week later, they told me they did the wrong prescription. So after calling two more Walgreens near by they directed me to try CVS pharmacy..... 10 minutes before they closed. I've been getting the same prescription for over two years and I never had an issue. Maybe because it's the holiday season and they are understaffed but make sure to call and confirm they have your prescription. read more

Thank you for gaving all of today's Ad merchndise not like the other location we went yo. Not only did they not hace they items they were disorganized. read more

Walgreens - The sign at the top...needed to return red bx dvds..50 Shades of Gray, sucked..I read all 3 books. - Drugstores Near Me - Cypress, California

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Called ahead asking if they carry a certain product. The sales rep assured me they did. I drove to the store and was told they don't carry it. When I asked why they told me yes over the phone, they said the person I spoke to didn't know. Waste of my time. read more

Pretty good location( on a corner...but aren't most of them haha). It's never too busy and I've personally always been able to get a spot up front. Everything pretty easy to locate and if I have a list or know what I'm getting then a stop doesn't usually take more than 10 minutes max. Once in awhile they may be short a person and only have one checkout open but even then, it's still quick. I've never used their pharmacy though. I've needed to ask them questions on cold medications on the aisle and they happily assisted me, I however have never needed any prescriptions filled by them. They also seem very good at stocking shelves as I have always gotten everything I've needed and never have had to ask if they possibly had something in the back or little things like that. read more

I only love their drive up pharmacy. It's fast and easy, and the people are friendly and helpful. I only gave 3 stars because of this one lady working inside who was very rude. Long story short, she gave me wrong change and I complained. She was very rude handling the situation. She called the manager for help. In the end, I was right and she was wrong. The manager was also rude. None of them apologized even after the stupid rude lady made it sound that I was the stupid one in front of other customers in the line who were waiting. I could've made a scene but didnt especially because I have my kids with me. But I showed them to stand up for yourself especially when you're not in the wrong and not to be rude to others (especially when you are in the wrong) and to teach them how important it is to admit you're wrong and apologized. That means respecting others! read more

Photo Center never has an attendant but all the other staff are always willing to help.

Sorry is the word I constantly hear from the pharmacy. They mess up how many prescriptions or when they'll be ready, or even if they have any all the time. I am very very disappointed in this pharmacy. read more

Website says open til 12am... its 11:37pm and the lights are off and everyone gone... Get your act together and quit wasting my time. read more

Walgreens - Website screenshot - Drugstores Near Me - Cypress, California

I usually shop at this location because it's close to home. I can usually find what I'm looking for but I have one, small gripe: Some items that are on sale online are not in the store and only available online. Sure, they will ship them to the store (no charge I was told) for pick up but it's kind of a hassle when I want something right now. read more

Worst employees ever If your going to be a manager at Walgreens please learn how to check an ID, there should be no reason for me standing around while they try to figure out if my ID is fake or not. They weren't even checking it properly I almost wanted to tell them how to check an ID but didn't want to be rude Don't go here for alcohol they make it difficult for no reason read more

Mohammad in the pharmacy was very helpful in making sure that my insurance would cover my prescription. Thank you!

Not surprised this Walgreens only got 3 stars.. I loved the fact that this Walgreens is SUPER close to our new place.. BUT! Not stoked on one particular person.. I want to say he's the manager or something cause he always wears a collared Walgreens shirt.. ANYWAYS! And I don't care if he sees this, cause he needs to know he doesn't know how to do his job.. He basically tried to accuse me of "coupon fraudulence" IN FRONT of a bunch of other customers (because the line began to grow because he didn't understand, and just kept repeating shit..) I kept asking him to explain and he would repeat "it's the same coupon", when I've been couponing for 2yrs, I know all the rules n regulations, and CLEARLY the coupons had different amounts and different fuckin barcodes on them. Same brand product, TOTALLY different info.. Learn to fuckin read and comprehend what you're reading.. LEARN TO DO YOUR JOB! And don't fuckin embarrass me when YOU'RE in the wrong. After that whole debacle, I just wanted to get the fuck out of there cause he pissed me off.. He didn't even bag my stuff and just looked at me like I was much lower than him. Calm the fuck down "high n mighty", you work at a fuckin Walgreens.. I complained to Walgreens' corporate folks, but who knows if they'll actually do anything. Again, I can give two shits if he reads this.. *UPDATE* 02/16/18 - I updated my rating from 1 star to 4 stars only because Wendy reached out to me. Now whether or not anything happens, at least she got to hear me out. Who knows? That worker could've done that to other customers (or some other situation) and deterred them from returning? I don't know. But he shouldn't have been that way when I was nothing but nice to him the entire time. Thank you Wendy for taking the time to talk to me, it was appreciated. read more

I went there Sunday afternoon. The most rudest unprofessional pharmacy staff I have ever came across. Started out waiting a good 10 minutes to drop off this prescription. Drive thru window said they would fill but going to Lunch in 10 minutes and come back. I was taking a senior citizen to get these filled as I just picked her up from urgent care. We returned to find 1 of 4 was there. There was a mix up and 3 were sent to Walmart in Brea. I asked that they call urgent care facility as my friend in a lot of pain and unable to walk through Walmart. Pharmacy tech (male) very rude and refused any assistance. I called urgent care and they agreed to transfer correct location. Now female at drive up start yelling at me that she had other customers and too busy. Once new prec came thru she said come back again in 30 min. We did but I have never received such bad service and will NEVER even shop at Walgreens again. This place has no business being open to the public read more

This pharmacy is always hard to deal with. Either the prescription is out of stock or they are having computer or phone trouble. I would highly recommend driving down the road to CVS. Every time I give them another try I am sorry I did! Their staff turn over makes them unknowledgeable when entering insurance so your wait is always way longer than necessary. read more

I practically live right next to walgreens and I usually come here for my prescriptions from the doctors or to get a quick snack. The prices here are phenomenal and the workers are nice. They are spread out at different locations to utilize their efficiency and immediately come over to the check out counter when they see you. I enjoy the service here than any other walgreens I've been to. read more

I have my choice to go to either CVS or Walgreens. I always choose Walgreens. They have more to offer and are always in stocked. When I have time, I like looking around too. They always seem to have stuff you wouldn't normally find anywhere else. The pharmacy is super helpful! I am one of many who don't have any benefits, so when something comes up, I come here and tell the pharmacy what I need...they stir me in the right direction and like a cat, I am back on my feet! =) read more

This was the second Walgreens I walked into today and they had a problem with there machines and could not do a passport photo. How do both locations not keep up on their machines? read more

They always mislabel the price of their merchandise. They have to call a Manager to reverse the sale. Sometimes there are customers waiting and I go ahead and buy the product at the higher price because the difference is only a dollar or two. read more

Thanks for nothing. I come to this pharmacy because of its proximity to my office. Today I drove all the way out here and they decided that they would no longer serve me because my ADHD medication is a controlled substance and apparently I can only use a pharmacy in my home city. I asked why it's never been a problem before, they said they have just decided to be stricter. Well thanks. No medication for me today. I get that rules are rules but you need to be consistent. read more

I called because I was trying to download pics from my phone through their app to be picked up there. Made 3 attempts - something wrong with their app which needs to be fixed. You know how important "first impressions" are. Well, my first impression was not a good one. The person who answered has a lot to be desired. I won't go into detail, but they need to find someone else to answer their phone. Finally got to speak to a gentleman by the name of "Cameron". I have to say, he was wonderful. Again, won't go into detail, but he was able to give me the help I needed as did "Chad", who's the manager. So, bottom line: Walgreens App = zero stars Telephone gal = zero stars Cameron = 5 stars Chad = 5 stars read more

Have been coming to this pharmacy for years and nothing but good things to say. The pharmacist are always so helpful and willing to try and explain and answer your questions. My insurance is through CVS Caremark and I still use this Wallgreens due to the great customer service. read more

This pharmacy does not even deserve 1 star inside this Walgreens. The pharmacist is EXTREMELY rude, talks over you, and does not listen well to a customer who is trying to understand their options for over the counter vs. their prescription. I highly recommend another Walgreens location on Valley View has better customer service than this one. read more

They make me wait for the medicine more than 20 minutes at the drive through. Terrible!

Worst pharmacy experience ever! Waited over an hour for a product they literally had to take off the shelf...no counting or repackaging needed. Then it took another 30 minutes for the pharmacist to figure out how the product worked during my consult. In the meantime, several angry customers loudly voiced their dissatisfaction with the pharmacy service. Both of the ladies behind the counter were nice, but it was clear that the pharmacist was in over her head. I felt embarrassed for them. I will only return here if there is absolutely no other options. read more

They have such a huge makeup section and I love it!!!! plus I came in and they were having a buy one get one half off sale on most cosmetics. I got special edition Kate Moss lipsticks for 3 dollars & some other off brand ones (that were amazing) for a dollar. The first employee I came across was super friendly and she even made some suggestions. Unfortunately the girl working the cash registers was not as pleasant, but I'll let it slide since the overall experience was awesome. read more

I have been to both CVS & Rite-Aid today and was treated poorly at both...walked into Walgreen's and immediately felt a comfortable feeling. Pharmacy staff was busy but very welcoming! I am going to switch prescriptions to Walgreen's! read more

This is my go-to pharmacy. The staff is caring and goes above and beyond for us all the time. They help resolve any delays in dr refill requests, insurance coverage problems and they fully explain what is going on. They know us by name and it is like the way I would imagine an old fashioned neighborhood pharmacy was back in the day. I have other pharmacies closer to my house but I am loyal to this Walgreens pharmacy because of their outstanding staff and pharmacists. I used to go to Rite Aid and always had to wait or be disappointed when it was not ready on time. We are in good hands at this location and the staff inside the store is also very nice and helpful. read more

The pharmacy workers were extremely friendly, even under what seemed a very busy and chaotic night. Helped me save money because my insurance wouldn't go through in a different state. read more

Came in Wednesday evening to get some cold and flu items. I was met by the most helpful salesperson, Cameron. I come in there often and usually I'm hard pressed to find someone to help me but tonight was my lucky night. read more

I am so frustrated with this pharmacy. I have prescribed medicine for patients at this pharmacy multiple times due to patient convenience but it has been a massive headache and beyond it, it is a huge liability. In the most recent incidence, i authorized beta blocker for a patient three days ago and then received phone call from patient that this pharmacy didn't have the most generic and commonly used medicine. Patient found this out when she gets to the pharmacy for pickup. This issue was known to the pharmacy from the day I placed the refill; if you don't have a medicine... policy dictates that you contact the doctor and/or patient so an alternate can be prescribed without having a drop in dosage for patients. This type of negligence places all liability on the doctor and none on the careless pharmacist. Also even if I have given enough refills for a regular medicine, this pharmacy seems to not record that in their system and patients have to contact doctor again and again every month. This pharmacy department needs a better manager than current manager Louis. I have read enough reviews of frustrating customers here to make that suggestion not to mention my own frustrations and their lack of patient health concerns. Here onwards, I would be recommending other pharmacy over this one for my patients and for myself ( I live a mile from location... rather drive than deal with extreme incompetency). read more

Is there an option lower than 1 star????? Spent 12 MINUTES on hold trying to speak with a representative. The last minute and a half, with the phone picked up (could hear people speaking in the background) Never did speak to anyone! AVOID THEM IF YOU CAN! Terrible service in the pharmacy department! read more

Rudest pharmacists ever. They were just closing when I walked up and wouldn't give me my meds. The meds had gone they the insurance and were paid or. All they had to do was hand them to me. read more

This local pharmacy was always messing up my prescriptions. I do have several, but this is there job. It isn't like soda, or other products. The prescriptions are important to your health. So I changed to online. Now they can't keep the auto refills straight and keep screwing up the due dates. The people on staff at this pharmacy warned me about switching to the online pharmacy because they are not very good. I should have listened. Well, on to CVS to see if they are better. read more

Thank you to the staff at the Pharmacy Department! I appreciate the attentiveness and caring attitude that was extended to me when I picked up my prescriptions. It has been a rough couple of weeks of having illness. All of you made sure I got my prescriptions in a short timely manner. Great customer service!! read more