As far as drugstore chains go, this Rite Aid is one of the better ones. I don't do my regular…read moreshopping here, but am willing to pay the high markups for convenience when I'm in a hurry. The employees at this location are always friendly, courteous, and helpful. The place is clean and organized and they have everything you'd need from a pharmacy/drugstore.

Pharmacy staff is overworked but do their best. No major issues in my experience except an…read moreoccasional long wait

Indian girl at the counter refused to take my ten dollar bill just because it had a few tears in…read morethe top and bottom of the bill. The serial number and everything else was in tack. Told me customers would get mad if she tried to give it back to them. Was rude and unfriendly.

I recently had to switch all my prescriptions to Discount Drug Mart and the staff from techs to…read morePharmacist were beyond helpful. I Can't thank them enough for making the transfer less stressful. Now my favorite Drugstore!

I've been coming here for 20+ years. Always neat things to find, cashiers are always friendly, it's…read moregot that small town feel. There may be an occasional problem, but cashiers are only human and i know customers can be a pain in the ass. Overall I would definitely recommend this to anyone

Very poor experience…read more My doctor sent a prescription to this pharmacy, and I paid for a compounded medication that was supposed to be mailed to my home. I never received a tracking number or any shipping confirmation. After waiting 12 days with no communication, I called to ask about the delivery and received multiple conflicting explanations. First, I was told I was supposed to pick it up in person. Then I was told it had already been delivered. Finally, I was told it had been returned to the pharmacy due to a USPS issue. At no point was I notified of any of this. I was then told to contact USPS myself, even though I was never given a tracking number. As the sender, the pharmacy should have handled this. Due to the lack of communication and professionalism, I no longer felt comfortable doing business with this pharmacy and requested a refund. I would not recommend this pharmacy based on my experience.

No automatic door for handicapped customers. Confused my wife's prescriptions for almost a year…read more Had to walk in, go through each prescription, and remind staff repeatedly what had changed. They kept refilling things that had been discontinued for months. She just switched to CVS. Can just drive through to get things from the pharmacy. What a change. No problems at all, even when prescriptions change. On the bright side, Klein's has a very nice staff.

This is the worse drugstore ever. The manager, Ricky, is rude, unprofessional and mouthy. He has…read morea terrible customer service approach and has been insulting. The pharmacy itself does not keep medications in stock. I remember the day when cvs was a good drug store. Now, I wouldn't be sure if they went out of business. In either case, I'll be looking for another drug store.

Customer service is terrible!!!! The online system is abysmal & I called local store (91/Kent Rd)…read moreto get clarification. Was forced to leave message for a call back. The young man that did call back was not informed, he put me on hold 3-4 times to go ask someone else & not surprisingly he was not able to resolve questions! Every time I go into the store that pharmacy is grossly understaffed. But filling the space with bodies is NOT the answer, they need people who are informed, know the crazy CVS system & can actually answer questions. If you want hassle free prescription refills go someplace else.

Wow We used their catering department for my sisters wake…read more The food was amazing, delicious and looked beautiful. People ....this is the best and nicest catering service in town. We had planned for 100 people and had a few more than that. We ended up with just a handful of leftovers. Everybody knows these occasions are stressful, Sherie guided me through the process and couldn't have been more kind, professional or wonderful to work with. Thank you, Sherie and Giant Eagle!

Stopped to have quick lunch. Saw they had Pho, so I ordered the Chicken Pho. And it was amazing!…read moreFresh and yummy! I'll be back to try beef or shrimp Pho next time. If you love Pho, give it a try here. I think you'll be happy you did.

The pharmacy here is terrible. I literally just wanted to go into the pharmacy and get Mucinex D…read more The person helping the pharmacist at the counter. Pearl is completely clueless. If I didn't know better I think she was high or something. She works in the pharmacy yet has no idea about anything. Common cold medicines. I said I wanted Mucinex with decongestant and pseudoephedrine. She's like we don't have that we only have pseudoephedrine. The pharmacist who looks overworked and burned out, I was able to yell to her. You don't have congestion and pseudoephedrine together back there? She said you mean Mucinex D yes I said. Of course they have it. Pearl had no idea what she was looking for what she was giving me nothing. I got the Mucinex. I wanted the 600 mg and 60 mg but I was never asked what I wanted they just hand it to you and act like that's all they have. The Customer Service is basically you're an irritation. Why are you here is the feeling I got. The one bonus this place has going for it is it is a 24 hour pharmacy

The pharmacy has the worst service!! Although they provide 24 hours service, it may be more…read morebeneficial for better customer service if they had normal store hours

First time coming here. I just wanted to grab some snacks within walking distance since I was…read morestaying in the area. The parking lot was empty and I thought the place was closed thankfully it wasn't. Great, decently stocked store. Easy to find what you're looking for, easy access to the streets. Very helpful staff and reasonable prices.

All drug stores are not created equal. This location is near the home of my partner, and when I'm…read morevisiting her and either of us need the various types of sundries, ointments, unguents or compounds sold by this type of establishment, this CVS is my first choice. While the receipts are often long, the lines certainly aren't. I find I'm able to get what I need and be on my way in a hurry. This place really saves me the run around, and their selection is top notch!

Sand Run Pharmacy are the best at what they do. Highly recommend if you live in or around the West…read moreAkron/Fairlawn area. The staff is friendly and really do know your name. Most of the time when I walk into the place they are already pulling my refill from the shelf to check out. They also perform some vaccinations which is very convenient during flu season. Usually in and out within 20 min. Give them a try... you will never go back to a large chain again!!

You know how most pharmacies ask "When do you want to pick this up? In a few hours or tomorrow?"…read more Not at Sand Run. When you hand them a script, assuming it is not for something that needs ordered, they have it filled right in front of your eyes. No need to come back. The pharmacist knows your name and can process insurance info about as fast as a Google search. This place is an Akron gem!