When you call and ask for the service desk, they put you on a 5-8 minute hold, then send you THOUSANDS of miles from the service desk to Pakistan or Vietnam, where you have to ask again for the service desk and tell them WHY you want to speak to the service desk.
For weeks, I tried to get SodaStream cartridges from the local service desk and always call before hand so I don't waste a trip. They say, "We're out."
Today, after weeks and many frustrating phone calls, someone finally told me that the problem is on the SodaStream side.
SodaStream is the only reason I go to Meijer. I buy groceries there because I get cartridges there.
Their prices are higher than other stores, their store brand food is low quality, and they have a machine that makes the self-checkout attendant inspect your cart if you have anything in it. (FlashFood purchases and items you brought in from other stores for instance.) That means waiting for the offensively-inconvenienced employee that was deeply involved in conversation with another employee to decide it's worth his or her time to help you.
I'm going back to my regular grocery store that's much closer, less expensive and has a service desk that answers its own calls. (without putting you on hold and forcing a reason for your call before speaking with you!)
I'll buy my cartridges somewhere else. read more