Walgreens is becoming CVS. This location is absolutely ridiculous. Never answers calls, when on hold for 15 minutes repeatedly you somehow get disconnected. Imagine that! Go inside to get meds and never ready so you have to wait on an easy script that the pharmacist doesn't have to do anything to it but pull it from fridge. Top it off the pharmacist is rude. read more

The pharmacy is useless, it's been multiple times where I was told medication was ready and it wasn't. I've even cancelled my prescription and had it sent to a different location. read more

Needed the COVID-19 booster shot, chose the 10:15am appointment online, printed and filled out the appropriate paperwork at home so that I was PREPARED. Get to Walgreens, met with rudeness, confusion, and disorganization. The lines are not labeled, so I get in one line to be told "wait a minute", not "would you mind waiting for a moment?", noooooo, just "WAIT A MINUTE", ok. I step back and wait while the young lady calls another customer in front of me, waits on her, the customer walks away and the lady at the pharmacy just looks at me. I say, "Are you ready for me now?", she says "yeah". I'm already disappointed by the service. I step up to the window, I say, "hello, I have a 10:15 appointment to get a booster shot". She says "ok, you need to stand in the other line". I say "ok, my apologies, there are no labels". I go stand in the other line behind 3 people. Finally get to the front to the register, both registers open up and guess who is there, the same young lady and another young man. They both just stand there and just look at me. I ask again "Are you ready for me?", she shrugs her shoulders, he says "yeah". (Sickening). Ok he begins to ask me for all kind of information that I have already filled out on the paper!!! Then he says, "I don't know what I'm doing wrong, you can just have a seat and wait". I say, "do you know how long, I made a 10:15am appointment on purpose?". He says "ummm I'm not sure", turns around to ask the same young lady how long I will need to wait. She says "about 15 minutes, this other lady is first". The customer she is speaking of says, "no, she was in front of me". This visit has made me physically sick!! Just so disappointed with this location's pharmacy employees and their lack of customer service with positive attitudes. Two thumbs down!! P.S. I finally got called to get my shot at 10:54!!!! The guy who gave me the shot had a great attitude, very professional!! read more

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I went In to pick up pictures the other day and the woman working at the photo counter was extremely rude and had an attitude that I was there ti pick up my pictures like what. Then she sent me to the registers in the front to purchase the prints and the two cashiers were flirting with each other while 3 of us customers waited in line and then when I got to the register the girl had an attitude too. Idk who they are hiring these days but these employees are bottom of the barrel. read more

Felt really discouraged here. Was getting my 2nd dose of Pfizer and the girl at the counter was super rude. Had me fill out paper work just to ask me what my name was again and then tell me it'll be 20mins on top of the 35mins I waited. She had my name on the paper in front of her. Also had the privilege of hearing her talking abt me and how long I wanted and that I must really want the shot. Pretty sure it was just cause I'm white and getting the vaccine like bitch I just want to travel. Anyway really don't recommend this location & this is my first review on anything. read more

They have been super helpful! I have been able to tell them what OTC stuff I need and get it at the drive through since I have had COVID. They have also billed my insurance for the at home tests so I didn't have to worry about reimbursements. Publix refused to do this. read more

Pharmacy in Colonial Heights location on the boulevard has the worst customer service ever! Rude, rude, rude to many customers that come through. Will definitely be choosing another location to get our prescriptions filled! read more

It's your typical Walgreens if you know what I mean. I don't really remember what we stopped for. But my wife found what it was she was looking for so that is all that matters. When we got to the check out we had one person ahead of us. We got rung up by the friendly lady behind counter. We spent about 10 mins. in the store so that was pretty quick stop. But the store looked clean and well stocked with about all the standard stuff for a drug store. read more

Walgreens - Drugstores Near Me - Colonial Heights, Virginia

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I like Walgreens. I (most of the time) can find what I am looking for. When you find a person that works there they are very helpful and understanding. Also very nice. read more

Although all of the Walgreens that I have visited are all great because of their customer service this particular Walgreens in Colonial Heights is my favorite. They are very positive and helpful and I am always leaving the store or the Pharmacy window in better spirits. Not a lot of places do this for me and I appreciate the people that work there and I hope they keep up the genuine work. read more

The staff most the time greets you as you are walking in the store. And more then not, the staff have been very helpful and seem eager to help. I have had one bad incident with a staff member but I try to keep in mind, we all have bad days and she hasn't been that way since. The pharmacy stays pretty busy so there is normally a bit of a wait. But this location is definitely my preferred one to shop at. read more

Pharmacy has an extremely hard time counting pills. For the second time I have been shorted the number of pills in my container. I guess I should have learned the first time to count my prescription before leaving the store. read more

This afternoon I went to this Colonial Heights Walgreens because my normal Rite Aid again did not have my medication. Went through the drive through with my prescription. Presented my prescription for Percocet, and ask the druggist at the window if they did indeed have Percocet because it seems as if no one else in the area did have. He replied yes he did, and I again stated my prescription was checked for the Brand Name drug, which he again acknowledges he had, I was told to return in 30 minutes. When I returned a new face was at the window, but told me my prescription was ready, I again reminded him it was for percocet which he said it was. Pulled off with bag and wife opened it and found the plain old generic drug substitute for Percocet. Wife walked inside and returned the wrong drug and was told they did not stock percocet. Really great, 2 different druggist see and read the prescription and still both screwed it up. What if it had been someones heart meds and they did not pay attention and gave them the wrong drug or wrong strength? Dead Man/woman. When the 2 druggist are either so blind and deaf that they cannot read or hear what a patient is saying without screwing up they should be fired and their license to handle meds removed. I would not go to this Walgreens pharmacy again if all meds were free. These idiots could kill someone through their stupidity read more