12/19/23 Good Walgreens! Safe, clean & practiced. A worker was really kind and happy to direct me! Music playing too! Came here to get gift cards & a holiday card for fam! Of course, bought more! Lots of good deals! They also have a large variety of gift cards. Less to go get! Got what I wanted and more. Checkout after that! The worker was kind and wished a good day! Good service & store! Recommended! read more

See all

Horrible wait time in pick-up drive through pharmacy. This Walgreens pharmacy has been horrible since Covid. Wait times are quite long due to, from what I can tell, due to under staffing. It looks like only one pharmacist and one pharmacy tech on at a time to handle all prescription receiving, filling and pick up. I arrived at 1053 and am third in line in the drive up window. From the time I arrived, it's been 17 minutes for the first in line to leave at 1110. It took 17 minutes for the 2nd in line to leave at 1127 and much to my surprise I was helped and revived my Rx and departed in 1 minute and departed at 1128. A total waiting time of 35 minutes with my car running and on a 30 minute lunch break. read more

got a gift card for a gift and it had no money on it when I tried to use it and after a lengthy investigation it was basically oh well even though I have a receipt I suspect one of Walgreens employee it was only in thier hands and mine. They suck read more

I waited on hold for over 20 minutes. Then when I showed up no one acknowledged me in the drive thru. I pushed the call button maybe 4. I could see 3 employees walking around not one person waved or came to say something like we will be right with you. They definitely need to work on customer service. I wouldn't have minded waiting but at least acknowledge that I see you read more

Walgreens - Window - Drugstores Near Me - Clovis, California

If you need your medication ASAP DONT come to this pharmacy. Pulled up to drive through at 530pm and Technician said the rx wasn't there. Called the Doctor office and they confirmed that rx was sent over. Very disappointed with the service here. Don't come here. read more

As long as the girl with blue hair and the nose ring is not there the service is good, she's so inefficient, gives the wrong prescription and she takes so long to do anything, Michael the pharmacist is very nice and he's the one fixing that girl's mistakes. read more

This rating is entirely directed at the pharmacy. This pharmacy is one of the worst I have ever had to deal with. You can't get through to anyone depending on the time of day and the pharmacy staff working. It's a constant waiting game and I work for a compounding pharmacy but to call and hole and then to have someone answer the call to tell you to hold giving you no time to even say anything is rude, unacceptable and unappreciated but what's worse is when they hang up on you repeatedly! 3x back to back 08-06-25 between 330-5pm. Called and held... someone picks up and says hold please and then later when it rings back I'm assuming they pick up and hang up without saying a word. This is not ok... this is unacceptable behavior. You might be busy but that's the job... answer calls is part of ur job(I do it daily) and never would I treat a pt. The way this pharmacy does... maybe other locations are better but this speaks volumes for how this particular store will treat you. In person isn't much better... you'll sit in line forever! read more

I can't say enough about how bad the service is with Walgreens. Sadly it's one of few options used by my employer. If you take daily medications? You will fight to get refills every time they are due. The app? Never works... is useless. They have "auto refills" that never auto refill. For people who rely on medication for their quality of life? This company will kill you read more

If I could give zero stars to rate this experience I would! I wanted a hour just to get one medication at the pharmacy. On top of waiting a while hour my medication wasn't ready and the pharmacy technician had me go back in the line. This pharmacy is a JOKE read more

Nicole's representation of Walgreens is not favorable, professional, or legal. Politics is not how people should be greeted. Customer privacy is paramount. I'm aware that times are tough for employees. My order was do yesterday, and I gave Walgreens an extra 24hrs without any argument. Nicole's response was to flirt with a married man and process another order for him to allow her more time to flirt. I'm no cock blocker, and I said I'd wait my turn. Nicole got defensive over her behavior and started in with political slurs while encouraging the customer. Get therapy before unemployment, because "gangsta bully" isn't hiring, and an M.R.S. Degree isn't in your weight class. read more

Walgreens - Extra order on the side piece - Drugstores Near Me - Clovis, California

If there was 0 stars I would give zero stars ! I have waited so long so many times to get my pics . This place is so horrible. I do not recommend to anyone read more

The pharmacy NEVER ANSWERS their phone! I can never get through. One time I stayed on hold for over an hour!

This place is the worst. They need to fire every single person that works there they never available to help, they always rude with customers. The lady with the long purple hair and glasses and the young white guy with a ring on his nose they are both horrible human beings. I don't know who gave them a job to work with people. They are far trained for that skill. I don't care if I drive far, but I will never step foot in that place again no wonder they only have one star. I had an incident happen the last time I went there, and I will take this to corporate. read more

I had a great experience shopping here. I stopped on my way home from Sierra vista and picked up a few items and checked out reasonably fast. Easy parking, staff was gracious, and it was efficient. I would go again! read more

Very long wait times at the pharmacy. The drive through pharmacy clerks know they're very hard to hear. I only understood maybe a few words of what they said. She said I needed a coupon handed it to me and said scan it and go back to the end of the line but 3 cars pulled up behind me while I was trying to understand her. Really in what world is ok to make people wait so long for bad service. read more

I had to wait 90 minutes past my appointment time for my flu and covid vaccines (as did the other people there). If not for the music festival I'm attending in two weeks, I would've left, but I don't want to pick anything up in the crowd so I felt I had to wait it out. No apologies from the staff. They seemed short staffed but they shouldn't be booking appointments online if they can't honor them. read more

Long wait times in the drive up line often (but I hear that is at most pharmacies). It's really hit and miss these days. Sometimes it's reasonable, other times wait time is ridiculous. I do appreciate the pharmacy staff. They work hard. The phone service is very difficult to get through on and I have on many occasions waited on the phone for 10 to 15 minutes only to be hung up on and have to start over. All in all, I have stuck around because I'm not sure it will be any better anywhere else. read more

What a joke! Went in for advice about medication for a tooth ache for a friend. After waiting in line for 8 minutes someone finally acknowledged me. I got the two items recommended and went to the checkout line. I was number 11 plus some behind me. One clerk on duty. Took forever. What's up!! I will never go back. read more

Drive thru pharmacy is so damn slow. It takes 30 min to serve one car. Even if you get to the front, it will still take 30 min to get what you need. Time wasting masters over here read more

Horribly slow, if you can go to another Walgreens that has at least a satisfactory status you'd be better off. I don't if it's the pharmacist themselves or what the problem is? It can't be the assistants they only work as fast as pharmacist go. read more

This is an interesting story. Stopped by for some OTC cough syrup. I didn't find what I was looking for so I stood first in line to ask at the pharmacy counter. I was told they'd be right with me. The counter guy took care of his phone call, then the drive thru. Then the person at the counter. Then a phone call, then the drive thru. Then an order was up for a waiter, so he took care of them. By now there was quite a line behind me. Then a new phone call was taken. Viola! I'm catching on. I called the pharmacy and continued to wait. After a few minutes on hold the actual pharmacist picked up my call. This is just as the counter guy decided to call me over. More than 20 minutes for a very quick and simple question. Hey people, you need a bit more help in the early evening. read more

For a pharmacy your bathrooms are incredibly filthy. As in drug use filthy. Your employees stand around and the one who is assisting someone at the cash register during regular operating hours has a line of ten people and when you ask another employee to ring you up they begin an argument of who's department. Twice my photos have been lost and once never even printed. My last straw is seeing employee toss and throw medication bottles around. Disgusting. read more

Ridiculous. Way to drive patrons in need away. When you stop being a reliable 24 hr pharmacy then you stop being relevant and meaningful to your community. And seriously?? Hanford?? Come on son. "Siri...find me as CVS." read more

Walgreens - Drugstores Near Me - Clovis, California

Everytime I come here at night there's a different car that isn't handicapped, people or the car, parking smack in the middle of the walkway like it's a valet pick-up. Can't even be bothered to pull into a parking spot 10 feet over, very annoying. But you know what this place is going to garbage anyways so why not? everytime I come here now I think I'll park my car in front like a retard and inconvenience everyone else because I think I'm special. read more

Went to the pharmacy to pick up prescription 10 mins before it closes and the pharmacist said 10 mins is not enough time to fill my prescription. There was no one waiting behind me so I don't know how it would take her 10 mins to fill ONE prescription. That is not good customer service..esp in the health care field. read more

This Walgreens is a HOT MESS! From the bathroom police and their pharmacy! How this place is still in business is beyond me! I was in the drive through prescription pickup window and the sign said, "we will be back at 2:00" so it was 2:05 and I rang the bell, like hey it's after 2!!! They said to me, "you will have to wait because we left later for lunch!" Ummm excuse me and how is that my problem! There sign should've had correct return time! Ugh read more

I've come to realize that Yelp isn't just about calling businesses out on the good and the bad, but it's also a vehicle to warn other consumers that if they're already full of their daily quota of stupid people, some places just need to be avoided. Having said that, and now looking back and realizing I had no business getting in the Walgreens Drive-Thru line yesterday expecting good customer service, let me tell you a tale. I dropped off a prescription at 3:30pm on a Tuesday afternoon. I was told that the medications would be ready by 6. These medications were both prescribed for the sick, snotty little boy from my last review and his sick, snotty little brother. I came back at 6:15, got in the drive-thru line and when it was my turn, was told that the prescriptions weren't ready yet and that it would be another 10 minutes. I left, picked up my husband from work, came back and got back in line again. This time, (about 6:45) I was told they only filled one prescription because the other one wasn't covered by our insurance. I was told it wasn't covered because it was an OTC med and that it would be considerably cheaper for me to walk in and purchase it off the shelf. So I agree, send my card up to pay, and wait. And wait. A different woman gets on the intercom and tells me the same information. I tell her I'd like to pay for the remaining meds. And we wait. About 15 minutes after that, a regular pharmacy tech gets on the phone and he tells me that my second prescription isn't ready yet. I parrot back what I've been told (twice now, mind you) and am informed that I'll need to pull through and get back in line and wait again while they fill the second med, which, it turns out, ISN'T an OTC medication and has to be filled by them. By this point, I'm crazed, because I've been there three times in three hours, waited over an hour in line and am now being told, "Hey, we screwed up. Please inconvenience yourself some more by going to the end of the line and waiting some more." I told him (without cussing or screaming) why I was upset, and as I watched other irritated patrons drive off without their prescriptions, I knew it was time to switch pharmacies. AVOID, especially if you're sick and you'd like your medication to be dispensed quickly enough to keep you alive. read more

Their pharmacy is awful. They are slow and severely understaffed. They schedule appointments they aren't capable of meeting. People wait for hours to be helped. Avoid. read more

I usually come here late night because I work late, but I haven't been in awhile. Yesterday, I went and got some Spiderman toys for my niece's birthday because she loves Spiderman and I saw some stuff while browsing the week before at a different Walgreens. I asked for gift reciepts in case she didn't like it, but the cashier, this young Asian girl told me they don't do gift reciepts and I told her I am pretty sure they do because I know they sell a lot of things during Christmas and I'm pretty sure they give gift reciepts during that time. The cashier went and got her shift lead who was able to run it through. During this time, I already had my chip inserted while waiting. The cashier did not smile or was nice to me once. She seemed inconvenienced that I asked for a gift reciept and there was only one person in line behind me. Then she gave me this look, raised her eyebrows and shrugged her shoulders as if to say put your card in so I told her I've had my card inserted this whole time. Absolutely not friendly and made me feel like she did not want to be there, bad vibes. I work in customer service too. I've even gone into work after going to a funeral and still put on a smile and go about my day. If I wasn't in a hurry, I would have said something to her shift lead. Other than that, I was happy I found what I was looking for right away. read more

Walgreens - My bad, not 6 ft, 42 inches, but my baby niece loved it and I got her a spiderman bubble wand. - Drugstores Near Me - Clovis, California

Ya know, when it's after midnight and you roll into town and start sneezing with abandon because you're allergic to your friend's dogs and realize you forgot your allergy meds a 24-hour Walgreens is exactly what the doctor ordered. Yep, there are all sorts of colorful characters at Walgreens after midnight, but what do you expect? They had what I needed and we were on our way. I call that a win. read more

I've been picking up medicines for my parents for years at this pharmacy and I like how friendly and nice everybody is. The lady pharmacist is actually very sweet and caring. She always asks about my parents and goes through their medicines with me every time I have a new prescription. However they can be very busy sometimes and I've seen the technicians and pharmacists running around like crazy while some customers yelling at them. What a scene! I wish they could get more help. I think the company should consider having more technicians who are competent at their jobs so the chaos wouldn't happen. read more

I've been using this Walgreens pharmacy for maybe 15 years. I may have to find another store. Trying to get a prescription filled here is murder. The pharmacy department is so short staffed, it's ridiculous. I've been in line for 25 minutes already and only one person completed their transaction. That was 15 minutes ago. I bet it's equally awful for the employees. So sorry but this no way to conduct business. read more

The worst pharmacy ever. They have no concept of people's time. And forget about going through the drive through. It takes them forever. K read more

Do yourself a favor and take your prescriptions across the street to CVS. I have never been to a pharmacy that takes this long. Employees take their sweet time and don't care how long the line is getting. Been here multiple times not just a one time thing. read more

I would give zero stars, this is for the pharmacy only. We had an appointment for a second Covid vaccine. The wait was 40 minutes not including the 15 minutes we were asked to come early or the 15 minutes required after the vaccine. This would be okay if they were busy however there was no one waiting for a vaccine or for the pharmacy, after about 20 minutes a line developed down the isle where the first person waited about 10 minutes to be helped. Waste of time go somewhere else. read more

I actually love this walgreens. I cant speak for the pharmacy section but customer service up front is awesome. I'm always greeted when I walk in and the employees breanna and tammie are awesome and so sweet. I dont care about paying the extra few dollars to come here to get my stuff and avoid Walmart. I wish they carried stella berry wine but other than that no complaints from me. It's always clean in there too. I'm a happy weekly customer. read more

I couldn't imagine having to wait longer, then not having prescriptions ready after 24 hours and never being able to answer the phone! Now it's even worse since they shortened their hours. I would suggest going somewhere else! read more

Absolutely TERRIBLE customer service, they take forever and act like you don't exist. They also barely speak English so I have absolutely no clue what they are talking about half the time. This is the worst pharmacy I have ever been to. I do NOT recommend read more

I've used this particular Walgreens for 10+ years and I'm just about ready to call it quits. The customer service is horrific both in-store, at the drive-thru, and on the phone. The pharmacy has devolved into a cesspool of horrors. Despite the fact that I refill my prescriptions the same time every month, over half the time they need to "order more", suspend my refill request, and then never fill the backorders. If you try calling to get the order rolling again, you're placed on hold over and over again WITHOUT EVER HEARING A HUMAN VOICE, they simply pick up the phone each time it rings again and keep hitting the hold button. As of this moment, someone has rolled the call back into a hold EIGHT times for a grand total of 46 minutes, thus far. Dr. Winton is the ONLY saving grace at the moment. He's polite, answers questions, and is always pleasant. A second, middle eastern, female pharmacist snaps at you on the phone and is just as impatient and rude in person. Customer service is definitely not her forté. read more

Pharmacy experience was positive. Got my Shingrix vaccine, was educated on med, side effects and given info on 2nd dose. Pharmacist Michael was very nice and personable, front desk as well. Thank you! read more