"The staff at this Winton Road Walgreens pharmacy are very rude and unprofessional. Every time I visit, I am met with bad attitudes and a total lack of helpful customer service. They treat customers like an inconvenience, rush through questions, and show zero professionalism. It makes getting essential medications an incredibly stressful and frustrating experience."
I watched them shut the drive thru window blind on a customer because it was 9 pm as i was standing on the inside and they laughed about it , if people are in the line outside waiting on the car in front of them and by the time they get to the window its 9 they should still take care of them . I was told at 555 I would receive a call back (they even verified my number ) about one of my scripts and I was told my other one would be ready in an hour. So at 845 pm I still hadn't heard anything and the young girl who answered was VERY rude put me on hold until 5 min till closing bt i did make it into the store with the pharmacist ( Hans i believe was his name ) telling me they have been busy and didnt fill it even tho I was told at 555pm it would be an hour then one of the ladies saying it is 903 we are supp to be closed and in front of me saying to the pharmacist are we done helping her my response was u cant close this window on me like u did the drive thru .. they then told me to call the other walgreens on hamilton to have them fill it even tho they had received my prescription at noon when I left the dr and I was in there to pick up one at 130 pm and the one that they never did fill they had it since the 3rd of sept I have been very sick and this is where my dr calls my medicine in and having to deal with these types of attitudes is horrible . This was def a horrible experience I am a 53 yr old woman and have never delt with this type of attitudes at a pharmacy and mr Hans allowed these women to act this way and he also treated me this way to i needed my meds that they had all day to fill and to explain why they had yet to fill the one they've had since the 3rd of sept . Bt to tell me to fill it at another was very unprofessional there was the young girl and a middle aged lady tht should not be dealing with the public because they show no compassion for people who are already sick ( there was a lady in there and a young man who were not involved ) bt the young girl with long hair and the other lady who was running her mouth about were closed even tho I was standing there b4 9 as was the car in the drive thru and I only kno this because he came into thw store sayin he was in line b4 9 and I watched them close the blind on em... and the young girl had said was that car still in the drive thru and thw lady said yep bt its 9 and they laughed ... NEVER will I go here again and you guys should really put people in your pharmacy who show compassion for the sick and also act with more professionalism in a buisness and mr Hans telling me look I've told wr have been busy it didnt get filled and again they had had it since noon and the other since the 3rd read more