Bad Situation Turned Good…read more This past Friday, November 17th, I purchased two Andis products from this store (1 Andis Profoil Shaver /1 Andis T-Outliner). To my dismay after returning home, while attempting to turn on the T-Outliner, I found it to be inoperable. Unable to return the product that day due to a weekend trip out of town, I returned to the store today to exchange this product and to ask about the possibility of exchanging the "Andis" Shaver for a "Wahl" Shaver. Upon my return to the store, I had a negative experience with "Jay", the store manager. He questioned me (did you drop it?) and alluded to me being untruthful after seeing a hair follicle on the side of the T-Outliner (which may have been picked up from my bathroom while using another product). After some back and forth, between myself, my brother and Jay, Jay tested the product and confirmed that it did indeed not work. He tested another T-Outliner and allowed me to exchange the defective product for the working one. Consequently, after Jay opened the box for the Shaver, he identified hair shavings inside the blade opening, keeping in mind I had not opened the box. I was shocked by this. Jay informed me that he could not exchange the shaver and that the new Outliner was non-returnable. After this interaction, I was angered and very offended. I quickly decided to call back to the store to gain the owner's contact information to further discuss the matter. After making several attempts to call, I finally got in touch with someone. To my dismay, it was Jay, the associate I had interacted with prior. Jay informed me that he was the owner. I explained to him how I had felt about his rudeness and after several minutes of talking, Jay apologized and informed me that he would accommodate my need to exchange the shaver. Long story short, Jay handled our altercation in a professional manner. He admitted that he had maybe based our interaction from past experiences from customers that tried to get over on them. I definitely understand this viewpoint, as I have worked customer service for several years. Overall, Jay made my day by taking time to hear me out and assisting me. I will definitely return to this store just because of how this young man handled this situation. He owned up to his mistake and helped me out in the end.I have much respect for him and his willingness to turn a bad situation into a very positive one. Thanks Jay! You've gained a repeat customer in me. Shop here!!!

Beautiful store! Well stocked. Has everything you need plus more! Great customer service also.read more

I just came here looking for lash clusters and they did NOT disappoint. They had sooooooooo much…read morestuff like this is one of the best beauty supply stores I've been to. The cashier was so sweet too

If I could rate a zero, I would. I made a purchase last month. A perfume spray and hair gel. Tried…read moreto return them today a little after twelve. What they don't tell you when you buy is those products are non returnable and non exchangeable. It's in tiny writing in the middle of the receipt. They are more than happy to take your money but you are stuck with products if they don't work. I commented that I would never come back and her response was "that's fine you don't have to" That's not how you talk and treat customers. I hope management does a retraining. Otherwise no one will want to shop there.

Andrea Wilson is NOT just a 'hairdresser', she is a a hair designer and is amazing!! I drive 1…read more 1/2 hours just for her to do my hair!!

I made an appointment via text after inquiring about their special on Instagram. They had a special…read morefor a scalp treatment and blowout for $55. I've been low key on a hunt for a new hairstylist so I did it. The salon is super cute with its bohoesque decor. Kara was super sweet. She brought me to the back to wash my hair and apply the scalp treatment. She explained all their services and how things worked. She did a great job with the blowout leaving my hair healthier and shinier than when I came in. I might just start coming here for my hair appointments.

I finally got time to come by to Miniso and the store is bright and spacious, but not that big. The…read moreitems were very organized and I like that they have a lot of things there like asian snacks and asian drinks as well as other beauty products that I seen elsewhere. The customer service is friendly and helpful as well. I looked around a while and found what I wanted a dim sum blind boxes and other food snacks and drink i bought. I will definitely come back next time to buy more items again. They are a very awesome Chinese store

Adorable overload!!!…read more They've got blind boxes everywhere, Sanrio, Lilo & Stitch, Disney, which is cool, they have a wide variety! You could honestly spend forever just trying to pick which one to get. The store also has tons of cute stationery, makeup bags, and little accessories, perfect for gifting this holiday season.The rewards program is a nice bonus too Miniso is a super cute and fun store that I'll definitely be visiting again

This store is HUGE! It is well organized with aisles big enough for you to look for things and…read moreallow someone else to use the space comfortably too. The service reps are attentive but not overly intrusive. I had to get some help with crochet weave products and these customer service reps KNOW their products. Multiple check out lines makes it quick and easy to purchase your items. I noted that they allow for some returns on unopened, unused packages of weaving hair so if you make a mistake with color or type, you can exchange without the stated time limits. That's cool. I love the lighting in the store, you can actually see the smaller writing on the packages and view the products coloring much easier than in most supply stores. They do have aisles of smaller clothing and accessories that look like they are made well. I might be back to look through their fashion items.

I just happen to be in the market for a hair steamer and did not want to buy it from Amazon. I…read morelooked locally and happen to stumble upon this store. I am so glad i went in and looked around. As soon as i walked in I was greeted. There was so much to be seen. The staff was sooooo helpful. In this current market my dollars realy matter. So if i have to spend them on items i want to make sure where i spend them at that i am treated well. I will definitely be back for all of the many many products they have and the awesome customer service. Lets support this small business.

RACISM STILL EXIST HERE I have been coming to the store for…read morea past three years and I have spent thousands of dollars I even signed up for their subscription plan where I was getting money off of my purchases because of how often I came I have had a few encounters where the staff would follow me around in the store and I respectfully asked not to, but today was the last straw again I was followed around in the store and when I asked why this time it was the owner and he said it's his story he can do what he wants With that response. I made it clear to him. Today will be the last day that comes to the store and I also let him know that I was gonna leave a bad review. I did not scream I did not yell and after I said it, he quickly told me to forget it and try to apologize for me. The damage had already been done considering this is not the first time And to make it clear the way I was dressed. Was that of a soccer mom I hate to be the person to write this type of review, but some people have to learn the hard way. There are plenty of other hair stores go where you were loved and not tolerated.

The older lady is rude and obnoxious. Read the other reviews. Management is a joke. Spend your…read moremoney somewhere else. It should matter how customers are treated!

This business truly sets the standard for excellence! They always greet the customer with warm,…read morefriendly customer service that went above and beyond to make sure I had everything I needed. The Tasha is knowledgeable, patient, and genuinely cares about helping customers find the right products. Not only is the service outstanding, but all their products are absolutely top of the line quality you can see and feel. Everything I've purchased has exceeded my expectations and been worth every penny. It's rare to find a company that delivers both premium products and exceptional service, but this store does exactly that. I highly recommend shopping here you won't be disappointed!

From the owner: We are a metaphysical black owend business that offers sound baths,yoga, fresh baked goods,facials,…read morecrystals,all natural soaps,shampoo, all body products,customize jewelry,readings & more!

First of all, I know absolutely nothing about beauty stores and have very rarely visited stores of…read morethis ilk though I've been to Holly Beauty a few times with my wife. The store is overflowing with inventory, especially hair products, wigs and braids. They seem to have pretty much everything one would seek in a beauty store. The store is crowded but clean and I've found the staff to always be friendly and helpful. The large parking lot shared with the rest of the tenants of the mostly empty Holly Point Shopping Center ensures you will be able to find a convenient space to park.

My first time... I'll return again…read more I was in an unfamiliar area, but needed braid hair for my daughter. I did a Google search and found a store that was nearby. But while on my route, I came across this beauty store... This store located in an almost vacant shopping area. I believe Farm Fresh was located here and with it no longer occupying the space, this area looks like a ghost town. Aside from the beauty supply store there is maybe one or two other stores in the corner of the shopping area. Nevertheless, my baby and I decided to check them out. The amount of cars in the parking lot suggested that maybe one or two people were inside, but when we stepped foot inside, there were at least 10 people inside. I thought, this place must be kinda popular. We visited on a late afternoon and was impressed by how neat the store was set up. We did find what we were looking for... I asked an associate about some other hair I was looking for... Either she wasn't familiar or ... I don't know. But I ended up spotting what I was looking for and showed the associate what I was referring to. Overall, if I am in the area I may stop by again to fully check out the store. Our main goal was achieved and for that I am satisfied. I'd recommend you check this store out too... not my favorite, but it was definitely convenient.

I have been ordering from Plaza Azteca since the early 2000s.. when Iworked for Chesapeake Police…read moreDepartment...always the Chicken Tortilla Soup...never had a problem with it until tonight. .this what I got for the soup...cost $10/per soup...I guess I didn't sound right on the phone...what in the world happened...can't complain to them now...they are closed...don't order that soup...no telling what you will get...