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    Kroger Pharmacy

    5.0 (1 review)
    Closed 9:00 am - 1:00 pm, 1:30 PM - 6:00 PM

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    8 months ago

    Helpful 3
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    Walgreens

    Walgreens

    (24 reviews)

    $

    I recently moved here from Newport NEWS and was serviced by the Walgreens on the corner of Denbigh…read moreBoulevard and Jefferson Avenue. I moved on this side of the water expecting this Walgreens to be just as friendly and more accommodating than the busy area where I'm from, The service has been less than poor and unprofessional, customer Service. They answer the phones like they don't like their jobs, as if they have an attitude that you even would even call them while they're trying to fill prescriptions, and have the audacity to act like you are the problem when you've been nothing but polite and kind. I just called to check on my prescription that I needed three weeks ago. It needed a prior authorization. I waited call today. I was told she couldn't find anything for me. Then when I told her the name of the medication , She finally found it. I asked her were you guys planning to tell me that it was approved or how does that work? It was as if I owed her an apology for asking, this has got to be the absolute worst customer service experience, most unprofessional pharmacy in the history of pharmacies. I'm not sure how these people interview when they first apply for these jobs, but I would like to be a fly on the wall. They need Customer Service classes because when we bring our hard earned money to you all (because insurance sucks,)we wait and we're courteous, warm and friendly, and we say hello we expect the same in return, is that not too much to ask for eye contact do better Walgreens!!!!!! Do Not take your prescriptions here. I would much rather go to Costco or Sam's Club. At this point, I would rather just drive back to the Walgreens in Denbigh. One out of 10.

    I was in to pick up lisinoprl. When it was time to pick it up they didn't 90 days supply I was…read moregiven 30 days I went back 30 days later, they have no record of it. So I couldn't get my 60 days supply. They owe me 60 days. They were very rude, not helpful. Beware they don't make any kind of notation when part of the perscription is picked up. SCARY This is the Walgreens on Bridge Rd in Suffolk VA

    Kroger Pharmacy - pharmacy - Updated May 2026

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