I can't really say this is one of the best locations. It's not well kept, the pharmacy staff isn't the most pleasant to deal with. I have had to transfer my stuff from this location and only come here when I need to stop for something quick. Otherwise, I wouldn't come this location. read more

This Walgreens was my go to store and pharmacy. The store is clean and the ladies and gentleman that work the front are always nice. It's the pharmacy "techs" that have the real issue. I understand you may be understaffed but that is no reason to be EXTREMELY rude to customers. Most of them are always nice. The pharmacist is fine and has always been helpful. Maybe better training and understanding of customer service would benefit some of the "techs". I am going back to the Walgreens on Harrison:) read more

Jerrell is absolutely horrible. Terrible customer service. Talks over you when you are trying to explain the situation.

Walgreens are worst pharmacies they have problems getting meds it like stores have an order limit then you have too wait another week or two. They won't transfer prescriptions too another stores even same company. Go somewhere else's save your from problems. read more

Clean store, pretty good selection, awesome staff, and the pharmacy is great! I fill my prescriptions here, and never had a problem even on things that are in short supply. read more

I got my first COVID vaccine here today. The process was seamless! I made the reservation online, which had nothing to do with the store, but went well. (Pro-tip: if you don't get a time/location you like, or you can't get one at all, keep searching; they intermittently release more appointments, usually in the morning.) They ask that you arrive 15 minutes early, but the overachiever in me decided to get there 30 minutes early. They have a section of the pharmacy clearly marked for vaccines. The very-friendly pharmacy associate welcomed me and immediately went through my paperwork and processed my insurance. The pharmacist saw me within a few minutes, and I was on my way before I was originally scheduled to arrive. Before I left, I stopped by the front register to pay for a few things. Another friendly associate was greeting everyone and even complimented me on my mask. I only went because that's where my appointment was, but I think I found my new pharmacy! read more

3 times I've gone for medications. 3 times they attempted to fill with the WRONG one, and it's critical I receive the correct one. A pharmacist advised they added a note to help ensure it wouldn't happen again. Today, went for 4th pickup and SAME THING happened again and tech advised there was no note. Transferring my prescription. Maybe Walgreens will be happy about that, as they will have one less "number" to deal with (as that's all I'm treated as). Never a pharmacist that knows you & your name like when I went to Publix. read more

The store itself is fine. The pharmacist is rude. But the worst thing is the lying. I was told over and over I couldn't get a prescription. 1st because it wasn't under my insurance. I said I was happy to use GoodRX and pay the $10. No go. Then do to reordered and they told me it was out of stock. My doctor's nurse called 30 minutes later and all of a sudden it was in stock. Immediately went to pick it up and their was some odd discussion I couldn't hear but the pharmacist came back rung them up and rudely gave them. No explanation...no asking if I had questions. There are a few newer pharmacy employees but who knows how long they'll stay in that toxic environment. read more

I'm shocked by the poor ratings here! The staff has always been nothing but nice and helpful. I use the drive-through due to cancer, and sometimes there is a wait; but I appreciate the service and helpfulness. I get my dog's epilepsy pills here too. No issues! read more

I went here for 2 years because I was in a lock in program , and they were completely awful to me , I could feel the judgement and the stigma because of the meds I was prescribed , which I was prescribed for a reason , I broke my back etc I don't feel like I should have to explain myself . But anyway the manager the white lady with the brown hair in a pony tail who was a pharmacist and she had this only lady who still works there who is Indian I believe was told to RED FLAG ME , to the point where I would go 3-5 days past my meds were due to get them . It was awful , embarrassing and my doctors would get upset because they had to send the prescription over and over again ! This pharmacy sucks . read more

This review is for the photo department. The employees don't seem to take their job seriously. I ordered a canvas print online that said it would be ready at 4:30. At 4:50 I arrived and walked up to the counter. They were talking and did not acknowledge my presence until I said hello, I'm here to pick up my order. When I told them it was for a canvas, they said they didn't have any canvas paper and that it would be in the next day. I guess the pickup time online doesn't mean anything. I said, "I really wish you had called me." I had chosen that store specifically because of its location for pickup to fit into my other plans. I would have changed my plans totally if I had known it wouldn't be ready. He said, "We were getting ready to call you." Uh huh. A few hours later that same evening, I received an email and a call that said my order was ready. She called it a poster in the voicemail, though, not a canvas. I tried calling to ask but could never get anyone to answer the phone. The next day I went back. This time there was already a lady waiting at the register and no one behind the counter. We stood there waiting 3 or 4 minutes until they finally ambled in. The young lady helped the lady in front of me. The man just stood behind the counter without offering to help me. I had to get his attention. Luckily, the canvas turned out nicely, and it wasn't a poster. So I guess they had canvas paper after all?? The guy was supposedly the girl's boss and yet he couldn't even figure out how to close the box that the canvas was inside. (It works just like a pizza box...) Overall, I like the Walgreens photo services (especially that you can get stuff same-day, with any luck), but the employees at this location stink at customer service. read more

pharm tech with her name starting with the letter "M", could be melinda or Melissa was extremely rude. she gave inaccurate, conflicting information regarding a prescription manufacturer and quantity. when i asked her a question more than once she kept responding with a poor attitude, "like I said". she does not deserve to serve patients and customers considering how negative she is. it is important that we as patients and customers have a clear understanding as to the medications that we are putting into our bodies. therefore, we should be able to ask questions without feeling belittled and we should have the end result of feeling confident about the information we receive. that pharm tech did not care to assist or treat me the way i deserved. she should be retrained on how to properly serve patients and customers. I spoke to the pharmacist who was pleasant and apologetic but she said she would give me info on how the pharm tech name and how to leave feedback on a survey but she never gave me that info. I am planning to discontinue service with Walgreens 1210 Kildaire farm rd in Cary because of that pharm tech. I do not and will never recommend this Walgreens to anyone. read more

I have had all my prescriptions here for several years. The staff is courteous, professional and I enjoy working with them. I know I can count on them. read more

I was here for a flu shot and had to wait more than 30 minutes to get the shot. Really? The pharmacist did't seem to be busy at all. WTH?? Never coming back here. read more

The pharmacist is rude and belittling to customers with disabilities. A pharmacy is supposed to be in the circle of care.

I use this location for the pharmacy on a regular basis and they are great! I would not recommend this location for photos. Service is spotty and often orders are not done when they are supposed to be complete. Usually have to stand at the photo counter for 5-10 minutes before anyone comes to help you. read more

I've had more than a few prescriptions filled here and it is a total inconvenience for the pharmacists every time. Their sighs and glares show me they do not like their job. There are so many walgreens in Cary and I now enjoy friendly customer service at High House. read more

These are the most arrogant pharmacists and staff I've ever encountered. They are there, obviously, to collect a paycheck; no authentic care for customers. read more

Needed to get passport photos and tried several other places with no success. The place might not be the most professional, but it gets the job done. The guy working the photo department knew exactly how to take photos of an infant and got the job done in 5 minutes. . Great job. . Other than that it's a Walgreens. .. read more

Amazing. I was trying to find a particular supplement, so I called them up. I talked to four different people over the course of the call. In the middle of the call, I drove to the store and looked myself. I was still in the call, 16 minutes later, when I walked out of the store. Horrible customer service. Not a single employee went to do the simple task of going and looking. read more

This pharmacy is a problem to deal with. I've received letters about the recalled Losartan and tried to return it to the pharmacy. My first attempt I was told I need to call the manufacturer, end of subject. I took the med anyway because the manufacturer phone lines were impossible. A month or so later I received a recall letter and in this one they added they would replace meds in the colored bottle where lots could not be identified. Upon my next attempt to get the meds replaced I was told to call the manufacturer, so I pointed out in the letter that it said Walgreens would replace the med. After an eye roll the guy took the meds and said he'd "take care of it". After about a 10 minute wait he came back and said "here's your meds back, the pharmacist said these are OK". Everyone knows their slack system does not track lots once they have be dispensed. I'm once again taking, probably contaminated meds. I'm moving my prescriptions. Do not use these guys. read more