Under no circumstances should you fill a prescription here. Weaponized incompetence. Almost comedically so, if it wasn't so unbelievably inconvenient. Our regular pharmacy didn't have a medication in stock. We called this Walgreens and were told they had it in stock, and that they would call our usual pharmacy to have it transferred, and to call back the next day. The following day I called Walgreens back, and a new pharmacist told me that he had no record of the transfer, and did not have the medication in stock anyway. I called our pharmacy, and they told me they had transferred it, and therefore could no longer fill it. I called Walgreens back to tell them this, and the pharmacists got REALLY pissed, insisting that they don't have any record of a transfer, and that it's not their problem because "it's not in the system". tl;dr: Walgreens said they had a prescription in stock. They called our usual pharmacy to have it transferred to them, and the next day said they never did so, did not have the medication in stock, and angrily told me that it wasn't their problem that we could no longer fill this script at any pharmacy. 0/5 stars. Stay away at all costs. read more

The worst pharmacy I've ever experienced in my life. The staff at register is always very kind, but they never have prescriptions ready. You will wait in line a minimum of an hour, then have to sit down waiting for another half hour for your rx that was marked ready to actually be filled. They are constantly out of meds, they are unable to locate meds available at other nearby pharmacies. They are basically unable to help in any possible way. Calling is a joke. You will not get through. If you do there is a 1-2 hour wait on hold and you will most likely be told that your med is out of stock. How is this okay?! It was terrible when it was rite aid too... read more

Thank you, to Marcel who went above and beyond to find my package that was on a fed ex hold at this location. It is very much appreciated!

Go to a local pharmacy. This place is not worth it. I always wait at least 30 minutes sometimes more than an hour. I've been going here for three years and am officially changing to a small business pharmacy. read more

been going here 6 years and they still torture us customers and their pharmacists by understaffing them. this is the most poorly run business i've ever experienced. you will wait in line sometimes for over an hour, just today i've been on hold for 2.5 hrs because it's roshoshana or whatever and they don't know how to properly staff a department when someone's off for religious holiday. they know this happens every year. every. single. year. they also never order meds on time and can't figure out the online system because it's dysfunctional. instead of staffing the store, they hire a security officer. pay for new security devices. yet not enough people in the store to open the cases and you stand there for 15 min. walgreens is trash. read more

Worst pharmacy in Brooklyn. They are unable to answer the phone and will just hang up on you instead of answering.

Have to give another thanks to my other cashier here Niro. She's also great with customers very friendly and trustworthy. Marcelle and Nito are my favorite people here!! read more

Just adding to the rest of the reviews here. Terrible pharmacy, either understaffed or mismanaged, I don't know what the heck is going on here. read more

This pharmacy is hell on earth. You feel like garbage every time you have to go to this dirty hole waiting for far too long. Nobody cares about their job in there. Surrounded by trash and fraudulent doctors. A disgusting and depressing experience every single time. read more

Can I just say that Grey is the absolute kindest, most understanding, and best pharmacist. Y'all should give her a raise. She really goes above and beyond and somehow always recognizes my name. She's amazing. Please give her more money. read more

Worsts pharmacy I have ever been to in my entire life. They get nothing done unless you call them all day to do it. Otherwise they'll just hang up on you. read more

A Kafka-esque experience. Why is the endless line for the pharmacy on a wheelchair ramp? A wheelchair could never use it, instead you're just waiting for an hour on a hill for no reason. And you will be sent home, you will come back and will have to wait on that hill twice, as other reviews have mentioned. Why don't the pharamacists wear masks, as other customers pull their own masks down to cough blood all over them, as you watch in horror from the wheelchair ramp? I can no longer use this store because doing so has turned me into a bug. read more

Worst pharmacy ever. They are always understaffed so there is always AT LEAST a 5 person long line. There alway seems to be something wrong with their computer, so when it's finally your turn, they make you wait 10 minutes off to the side as they go look for your medication as slow as possible. One time, when it was finally my turn, they told me they could give me my medication because they all collectively go on break at 1:30 with no one to cover them. So don't go between 1:30 and 2 because no one will be there to help you. read more

My doctor sent the prescription on Friday, and I have been calling them for 3 days in a row, and only got hanged up after being on hold for an hour. When I finally showed up, and asked about my prescription and being hanged up, their attitudes were the worst, and gave me my prescription without even an apology. Had I not shown up personally, I don't know when I'd get my prescription. People can die while waiting for their meds for three days. The reason why I tried to call was to confirm if they had received my doctor's prescription, because I didn't receive a text message that said my medication was ready for pick up and the auto system said I didn't have an order. It would have been nice if they simply apologized for their delay, but they did not, and acted all entitled to how busy they were, and by the way, when I got there, no phone was ringing and no one was talking on the phone, and I don't know why then no one would pick up the goddamn phone, and when they did, they just hanged me up! read more

Wish I could give this place negative stars. It's my third time here today because the confused staff have absolutely no idea what is going on. I'm now standing to the side waiting for them to fill my prescription because I refuse to come back again for the fourth time. Separately, I've just watched the pharmacist tell 5 consecutive customers that their prescriptions were either delayed, not submitted correctly, or "out of stock." Avoid this place at all costs. read more

Repeatedly the worst pharmacy I have ever been to in my life. Every time I go to a new Walgreens I think "this is the worst pharmacy I've been to" but this specific location takes the cake. They will have 5 people working behind the counter and only 1 will be ringing up customers. You will be waiting in line for 30+ minutes just to get to the register and your medicine isn't ready and they will make you wait another 30 mins to put a few pills in a bottle. Please do yourself a favor and have your medications sent to literally any other pharmacy. read more

WORST pharmacy I've ever had to deal with. 1) I had to call multiple times to see if my meds were ready. 2) I called to see if a friend could grab it for me and they informed me that after 4 days if was put back on the shelf and they were now out of stock! This is ridiculous that a pharmacy would do such a thing with someone's medicine. read more

Truly the worst pharmacy. Workers all have an attitude and no sense of urgency. It's like they're purposefully trying to move as slowly as possible. As the line forms nobody even gives a head nod to acknowledge the people waiting. Oftentimes when people are picking up their meds they're sick. Making people stand for that long to get basic healthcare, and then have an attitude about it, is ridiculous. read more

They forgot to refill my ssri prescription for some reason and now I am having brain zaps while i wait in their line that is an hour long or more every single time!!! this last week ive been having going through insane withdrawals thanks to their negligence!! i hate you so much knickerbocker walgreens you are so evil and make the good hardworking people of bushwick suffer every day you are going straight to hell walgreens!!!!! read more

Please do not go here. It's so bad they must be severely understaffed. Picking up a prescription or getting a question answered over the phone will take half your day. "We're sorry to keep you waiting, but all of our staff is assisting other customers. We will be with you shortly. There is X number of callers ahead of you" I've heard it so many times that I might be going crazy. read more

Be prepared to want to kill yourself waiting in the line for the pharmacy. It took the pharmacist 20 minutes to locate my medication for a prescription that had already been filled. That's how wildly unorganized this place is. They are literally misplacing peoples drugs!! No apology for the wait either. read more

This place sucks. Why does it take 30 minutes for a prescription that's already been sent and filled? I used to be a pharmacy tech all you have to do is grab my god damn eye drops out of the fridge and slap a label on it. No reason why people should be waiting in line for 30 minutes for something like a simple eye drop prescription. Better off going to a mom and pop pharmacy. Switching my scripts to a mom and pop. read more

The pharmacy is pretty terrible at their job. There is always a delay in getting refills- they don't know how to look up insurance. Also just about all their products are constantly out of stock and locked up and no one to open it. There is also a huge line to check out at most times a day. Just a really inconvenient place. read more

This is truly the worst pharmacy I've ever been to. I don't know if it's an issue of being understaffed or a lack of training or what but I've been coming here for some time and they certainly don't seem to be hiring or investing in training. The line for the pharmacy is consistently 45 -70 minutes and a lot of the time they won't have medications ready even after a full day has gone by. I truly think trying to pick up meds at this pharmacy is some sort of purgatory. read more

Apparently this is normal for them to have someone on the phone for three hours waiting for the pharmacy. After talking to three different employees up front and two managers on a different phone (four of which said they would walk back and talk to the pharmacy) and having the pharmacy paged overhead to answer the phone, I was finally able to talk to someone. Ridiculous. Just need to pick up this last prescription and I'm done with this place. read more

Walgreens - Waiting on the phone for the pharmacy for 2 HOURS and 51 MINUTES - Cosmetics & Beauty Supply Near Me - Brooklyn, New York

I legit made this account to leave a review.. i never leave a review but DO NOT COME HERE FOR YOUR MEDICATION! the pharmacy is literally the worst one ive ever been to. Lines way to long and slow for a pharmacy--I've been trying to pick up my meds for the past two days and still nothing. It's impossible. This place sucks read more

convenient for FDX package drop off 8 am to 10 pm staff was friendly other posters complain about everything being locked up I am surprised they are still in business at that location blame the hood not the store read more

Where do I even begin. This Walgreens location is awful the staff sucks they're slow they have attitudes and it's very rare that you will get your prescription when you were supposed to. I wish that I had the ability to give this place negative stars. There's never been a time I visited this location without having added stress to my day. There has been instances where I would have to go in leave and come back over 3 times in one day(waiting 30 minutes plus to even get to the front) this place sucks there is no other way to say it they suck. Do not get your prescriptions sent here if you want to get them when they are needed. read more

I was at modern md across the street and this was the closest place to get my prescription filled. They had sent over 4 pills and an inhaler. The pharmacist told me it be 30 mins and I'd receive a text to come back. An hour went by no text so i go back in and she tells me they never received the prescription for the inhaler. Since that was the most important i walked back to modern md where they told me they 100% sent it to them. I didn't feel like dealing with the line at Walgreens again so i asked them to send it somewhere else. I go to Duane read they tell me Walgreens had already filled the prescription so i couldn't get it??? I go back to Walgreens and the girl is like "oh yea modern md just sent it to us" i flat out said please don't lie to me. They very obviously sent it with the original 4 other prescriptions and you just fucked up. I don't even understand why she made it so hard for me to get an inhaler which i clearly need. Also in the past they've made it seem like they can't take my insurance yet this time my insurance worked fine and i only paid $1 for things they've told me i needed to pay out of pocket for costing me up to $60 ??? I feel like they scammed me. Just avoid this location all together they are very rude and unreliable. read more

If I could give this location minus stars I would. This place is fucking horribly run and staffed. There's literally a line down the entire store because there's only ever one person checking people out. read more

This location is always backed up with a huge line & no staff on the floor to help you.

Worst Walgreens location i have ever been to. Lines are always long not enough staff. Pharmacy prescriptions are never ready on time. They also never answer the phone hard to get in contact with pharmacy. If i could give it 0 stars i would. read more

Walgreens - a woman standing in a hallway - Cosmetics & Beauty Supply Near Me - Brooklyn, New York

Horribly managed. They need to hire more staff to be able to take the amount of customers they receive. Meds have been "refilling" for over four days now. read more

The shelves are always half empty. There are never enough staff. There is no consistency in stocking the shelves with the same products. This place is a complete mess. It's nice to know that these corporations have zero consideration to a Walgreens in a neighborhood like this. Very sad! read more

Worst drug store in 11237 never ever go there it's wasting your time and these workers no respect for seniors citizens who waiting hour to get your prescription and sometime more two hour. I recommend highly don't get your prescription from there it's wasting your time. Cvs is much better and faster it's located in Wyckoff and Myrtle ave. read more

The pharmacy here is AWFUL. There's always a long wait in a long line. Half the time they don't even have your order ready (even when your prescription was sent to them DAYS ago) and will ask you to return in a half-hour, meaning you once again have to waste your time on the ridiculously long line. read more

This Walgreens has serious issues with their Pharmacy department. Most probably is because of the global supply chain shortage overall but waiting 4 hours for a muscle relaxer is atrocious. read more

This is not a covid review is this a review based on having come to this location for years. This place easily has the longest / slowest lines in the state of New York. The employees literally operate in slow motion when they check out customers. This place needs to add a card only self checkout. They'd sell 10x the volume of products. So many people in this location pay in small change and bills and it will take actual minutes to check a single item out. Everyone in bushwick knows if you ask where the worst lines are they'll say the Knickerbocker Walgreens. read more

Horrible took them an hour to get the medication got all the way home before I realized 5 different medication were missing. On top of that they kept saying the insurance wasn't working had to call the insurance and it ended up being that she was typing it in wrong the whole time. Save your self the time and headache and go any where else. read more

There's not a lot of room to be socially distant when it takes ten minutes for both the pharmacy and front registers to ring a single person up at a time on a busy day. read more