I've been trying to pick up two prescriptions for over a week and cannot get to the counter. Whether I sit in the drive thru lane early in the morning or after work or at lunch, I cannot get waited on. They have one person in the Pharmacy who pulls prescriptions and rings up. I asked to speak to the manager and she told me that Walgreens has cut hours at the 9325 Parkway East, Birmingham Al 35215 store. People need their medicine and these are recurring prescriptions so it is not easy to just move to another pharmacy. You have to call your doctor and they have to resubmit them somewhere else. My mother also uses Walgreens same location and she's on Medicare and Walgreens has the UHC Drug contract so she can't go anywhere without changing her drug insurance. When you call to complain, they simply won't take your call. Do not use this Walgreens, do not use United Healthcare for Medicare Part D. Walgreens just does not care. read more