The only reason I am giving this pharmacy any stars is due to the super friendly staff of the walgreens store; as well as the kindness of one pharmacy tech. Its a super basic normal Walgreens store.
However, this store has the absolute worst pharmacy, & pharmacists, I have ever encountered in my entire life!
The male pharmacist is not only is brash, but doesnt seem to understand basic math, and he lies to price gauge.
Dropping off your prescription, the Window says it is a fast Fill of your prescription, this is a lie. They tell you it will be ready in an hour or so, another lie. Its typically a solid 3-4 hours if not longer.
The brash, and super rude, male pharmacist had told me my insurance didn't cover a medicatupn I dropped off for my stomach as again I was sick!! He wanted me to pay out of pocket for the entire medication @ $400. I knew this was incorrect and the medication is covered!
So I had to spend an entire day calling my dr, insurance, and new pharmacy. There was not any issues Whatsoever with my insurance, even my Dr asked me to please stop going to Walgreens as every single month I drop my medication off there is an issue of something every single time no matter what, my dr is even annoyed by this pharmacy!! I have some medications to which I refill once a month. My last refill was on 3/17, I asked for my refill on 4/20. There should have been zero issue. I again had to call my dr to help me fix this as they were telling me my refill is not due until 4/26?
Ok so I am not a pharmacist, but I know how to add!
If Mary filled her monthly prescription on March 17th, what date would her 30 day supply need filled?
This was a word problem the pharmacist didn't understand.
However the pharmacist told me I am wrong despite having my refill in my hand with the date.
I went 12 days without my medication due to them not understanding how to do the above word problem in the month of February.
In closing, I asked for my paper prescription back, I had to fight with them for 2 days until the amazing tech finally helped me get my prescription back. Both pharmacists told me I have to go back to my dr office and get new prescriptios written as they are not willing to give the prescription paper back, and my Dr doesn't send anything electronically.
Thank God for the one tech,(you know who you are, thank you, you should be running that pharmacy!) who is super kind and helpful, without her help I would still be extremely sick as I needed my medication as I was SICK with an extremely debilitating stomach isssue!
Dealing with this pharmacy staff made me feel like I was talking to a bunch of caddy 8th grade girls.
I was able to finally, after 3 days of fighting with them, to go in and pick up my prescription paper that had not been filled. When I took my prescription to the new pharmacy I use, not only was there no issue with my insurance, but my meds we filled in 15 min! Fully covered by insurance.
Which makes me wonder, how is the pharmacy staff at Walgreens so untrained? How can they not understand the concepts of basic math? How can they lie to get money out of people for the store? Do they get an award each time they screw up someone's meds? Maybe a cash bonus for pretending insurance doesn't cover things that it actually does? I don't know the why, I just want to warn everyone that doesn't already know (as most locals in OP also hate this pharmacy) please avoid the middle school drama of the actually pharmacy in this store and please go down the street anywhere else!!
There are 3 pharmacy's on 589 do yourself a favor, save your self the stress, and headache do not take your prescriptions here! Especially if you are sick and need the med(s) asap!!
I had been using this Walgreens pharmacy since 2010 when moving here from Baltimore.
I Finally had enough!!
I now stick with the one local (non chain) pharmacy in the pines.
They are kind. They are knowledgeable. They don't make you feel as if you have entered a dramatic nasty group of 8th grade girls. They are honest, and even will deliver for free, which is amazing when you are sick and not up to driving.
They even care about the patients at the new pharmacy, not even a mile from this Walgreens!!
The Walgreens pharmacists/pharmacy staff, minus the one really amazing tech, DO NOT care whatsoever! They care about 2 things. MONEY, & DRAMA! The pharmacists here are a disgrace to the medical community, and need to be trained, hopefully some basic math skill will be included in training as well as how to act like a professional! read more