Feels a little weird to be reviewing a CVS on Yelp, but I'll accept anything is possible in this…read moreday and age. My only complaint here is that the line to pick up prescriptions can get pretty long at times. Maybe they could add on another pharmacist at "peak times", whatever those may be? Seeing as though this location is mainly frequented by U of M students, I would imagine they could estimate demand based on the academic calendar, at least. Nonetheless, everyone is always really nice here, notably helpful, and I've had great experiences at Minute Clinic. It's in a fairly crappy space on State Street near where the "unsavorable" Ann Arbor residents hang out but they manage to keep it nice and organized and clean. For juxtaposition, take a look into the Chipotle which manages to look like it should be condemned by the health agency most of the time. Also, this CVS has great deals from time to time, where it's actually cheaper for me to get snacks sometimes here than the grocery store. Haribo is almost always 2/$4. I like that it has self checkout as well which puts it a point above Walgreens. And discount candy after the holidays.

First their on-line app is horrible. Second, just try getting a person on the phone. Third, they…read moredo not follow through, such as for prior authorizations. Fourth, they do not answer questions in a sensible way, totally worthless answers. Fifth - bad service overall. Can't think of a positive thing to say.

The young woman with long dark hair working the closing shift was extremely rude and…read moreunprofessional. She was not wearing a name tag or anything identifying her as an employee. I passed by her several times while looking for an item, and she never offered any assistance. She also refused to ring customers up at the register and required everyone to use self-checkout. When my coupon did not apply, she reluctantly helped me, rolled her eyes, and ignored me while fixing the issue. After I paid, I returned a key she had left in the machine, and she did not acknowledge me at all. While I was gathering my bags to leave, she rudely & aggressively stated, "We closed several minutes ago. You need to leave NOW!" I remained patient and respectful throughout the entire interaction. I began checking out at least ten minutes before closing. I understand she wanted to leave, and so did I, but if she had assisted customers and focused on her job, she likely would have been finished on time. Her behavior was completely unacceptable and does not reflect well on your company

I've seen several awful reviews here so I need to say something. They're often short handed like…read moreeveryone these days, but they've always been helpful. Especially the pharmacy. They rescued us from the collapse of Riteaid, and have helped me be more patient in dealing with the insurance run around

This store carries the products I need and much more. The staff is wonderful. A couple of older…read moreladies know where everyone is located!

The best part of this CVS is it's close proximity to the 23 exit at Plymouth road…read more If I ever forget to get some vitamins, cold or flu medicine or beauty or basic toiletries, this is where I tend to go. This location has a sizable parking lot and is definitely on the right side of Plymouth to get to the outskirts of the AA area. CVS are all essentially the same. They make carry more or less the same brands, but not always the same flavors, like theraflu and other things too. Prices in general at all CVS' are a bit higher than at a big box store, it's for the convenience after all, right?

Staff are always very helpful. Great prices too! Just wish I…read morecould ordered on line for pick up instead of having to call.

They have a nice variety of books. There is a limited supply of essential oil. I believe they…read morehave six of them. Several Tinctures and they are very informative about them. This seems to be what they do best. You can find a lot of the same products at Whole foods but these are all in one location. Cute jewelry and gifts. A nice little store just off of Washtenaw. Ave.

Feels somewhat silly to write a review for a place going out of business but I do have to chime in…read moreand say I'm going to miss Rite Aid. During the initial Covid vaccine roll out they reliably had appointments and I was able to get all my family in to one location or another, which was a relief since I worked about all of them more than me! My aunt came to this particular location and my mom and I came for moral support (and literal physical support cos the lady faints from needles) and the folks in the pharmacy were really lovely and accommodating (she didn't quite faint this time but was close, and they did a great job grabbing a cold bottle from the coolers to hold against her neck to keep her up). Everything in this store is currently 40-50% off so I did one more walk through to see what was left and/or purchase some things on a discount. I got some cleaning supplies, deeply discounted Duracell batteries, a little car vacuum, and somebody care stuff for 50% off. If you're seeing this any time around August 16th, 2024 I highly recommend stopping in here or your nearest location to stock up before they're all gone.

The pharmacist (I presume and not the tech) was unreasonably rude to me today during the entire…read moreencounter with her but the important part is that when I asked about the USE OF THE MEDICATION. She told me none of the 3 (2 pain meds and 1 muscle relaxant) were for what I was told by the prescribing doctor they are used for. I now realize that the "muscle relaxant" can also be used for issues of constipation, but she simply told me the medical terms for the medications without applying the context I gave her and disregarding my questions very flippantly. The person who I was picking up the prescription for has been taking pain meds for a while and I did not want to give anymore medications than needed to protect his liver. Anyway, I asked the other pharmacist (kind older woman) the same question but the evil one butted in that she "already told me" in an aggressive manner. The kind one said I could call the pharmacy with questions about the medications but I was treated with such hostility that I am too uncomfortable to do so. -unimportant, but still wanted to share. She told me to wait 15-20 min and I came back around 12 minutes just to see if things finished early and asked "is it still some-more time? Okay." And she remarks "it hasn't been 15-20 min like I said right? Yeah its going to take that full time." In a rude tone. This is all poor etiquette when dealing with people clearly in sensitive situations to need to visit a pharmacy.

LISTEN. I feel really silly writing another Walgreens update but I wanted to give a shout out to…read moretheir curbside pick up for saving my holiday cards! I was merrily writing out my yearly correspondence, addressing them, stickering them (I get fancy!) and stamping them when I realized I was about 16 stamps short. DANGIT. I scavenged what I could, but I was still coming up short. The USPS is a hot mess right now so I neither wanted to order online (I knew they wouldn't arrive until after Christmas) nor go there in person to purchase more (my local branch is basically a mess in the best of times in December let alone during the plague). I knew I was probably going to have to run into a Kroger, UPS store, or the like to get them. I didn't want to run all around town so I looked at the USPS website to see what outlets sold stamps and saw this Walgreens on the list. "Could it be? Could they have them for curbside?" I wondered. So I opened the app and sure enough, I found them available. I ordered 3 books and a goofy Christmas card for my husband's gift (it's a pop up and it plays music!) and my order was ready in 30 minutes. Pick up was a little slower than anticipated but their parking lot was very crowded so I expected it. The woman who dropped it off at my car very kindly apologized for the delay, but it truly wasn't a problem. I was cozy and safe in my car listening to holiday tunes. Thanks for saving my abundantly sending holiday card ass, Walgreens!

They placed my prescription into another person's account. That person received refill…read morenotifications, but I didn't. When I asked them to correct it, they said they couldn't because the manager wasn't in for another several days. That's a HIPAA violation, and they refused to correct it.

Count your pills before you leave the pharmacy! I learned the hard way. I've always loved this…read morepharmacy.They've been great to me until now. I was shorted on two pills in my prescription of six. I called as soon as I got home to let them know. They told me that that was impossible. And inferred that I was making it up. They did offer to dispense the two pills that were missing, which i'm assuming.I'm going to have to pay for.

My experience has been positive thus far. Supporting local is important to this customer, have…read morefound calling in ADVANCE of medication being due is important. Unfortunately and fortunately sometimes the bigger pharmacies get medications sooner. It is sometimes difficult to find good staffing anywhere, so would't ping a business unless it happens multiple times and have found talking directly to the owners are the best way to communicate positive and negative experiences~

New tag line for Walgreens: If it doesn't take 45 minutes,…read moreyou're not at a Walgreens! Just when you thought Walgreens couldn't get any more miserable, try to get a prescription between 1:30-2:00pm. They are closed for lunch. Should workers be able to have lunch? Of course. Walgreens website does not list this closure. My time is of no consequence. When I asked the clerk, he just shrugged it off. "I don't know what to tell ya'!"

Made an appointment here for a Covid vaccination. I had a 6 PM appointment on a Friday. I probably…read moreshould have known it would be a busy time, but hey, I had an appointment right? I got there a few minutes before my appointment and checked instood with about 8 other people at the pharmacy. About 20 minutes after six I was called back the vaccination was quick and painless. No one requested that I stay so I left the pharmacy. So what I go there to shop for your normal pharmacy items, yes, when I go there for a vaccination probably but I might be more selective on the time that I chose.

The pharmacy staff are very helpful (though overworked and the facility is understaffed.) They have…read morealways gone the extra mile for me. I have only good things to say about this CVS.

This is a spacious store with aisles at angles. The staff volunteered aid when I had problems…read morelocating what I needed. They were very helpful and friendly to other customers, too (refreshing).