Delightful Bernes Oberland with a classic hotel nice rooms good wellness area. Most unfriendly staff especially the front desk. Making a reservation took Three calls. No welcome like you would get on arriving at a relais & chateau member.
For me the cherry on the top was the aggressive behaviour of the front desk Frau when asking for an explanation of the bill. Made me want to pay get out and never go back. Too bad nice area of Switzerland. read more