Delightful Bernes Oberland with a classic hotel nice rooms good wellness area. Most unfriendly…read morestaff especially the front desk. Making a reservation took Three calls. No welcome like you would get on arriving at a relais & chateau member. For me the cherry on the top was the aggressive behaviour of the front desk Frau when asking for an explanation of the bill. Made me want to pay get out and never go back. Too bad nice area of Switzerland.

I cannot say enough good things about Bernerhof. I read every review on every site for every hotel…read morein the area and we decided on Bernerhof because another review had mentioned that they were sweet to them when they had their elopement there. We stayed at Bernerhof for four nights with our entire family (10 adults, 4 children), and they were so accommodating. The breakfast spread is delicious and filling, the front desk staff is so friendly, and the location truly cannot be beat. We've traveled all over the world and the views from the Bernerhof hotel balcony are hands down the best. They're located in the center of town, just a short walk from the gondola up to Oeschinensee, and easy access to anywhere else in town, including the transit stops. Traveling overseas was a bit challenging for the little ones in our group, but the Bernerhof has a children's playroom and they were so so sweet to the children even when they were a little rambunctious. Staying at the Bernerhof felt like staying with family, just with really fancy and comfortable accommodations. They went above and beyond to make our stay in Kandersteg memorable and they made our micro wedding extra special with all of their thoughtful touches and customizations - our trip and wedding would not have been the same without them. I cannot recommend the Bernerhof highly enough - thank you again to Claudia and Gerhard and the entire staff for a stay of a lifetime!

What a spectacular hotel. It is directly across from the cable car entrance to Oeschinen Lakein the…read morequaint little town of Kandersteg. If driving by car, be advised that you have to take a ferry....which is actually a train for transporting cars and not a boat. It is 10000% worth the effort. The hotel gorgeous with an attached restaurant and bar. We only tried the breakfast, but it was excellent. Our mountain-view room offered a breathtaking vantage point of the mountain and was perfectly-sized for two. There is a fitness center and washing machine/dryer available to guests. They exchanged our Euros for Swiss Francs at the desk, and the front desk attendants were quite helpful and friendly. This is the perfect location if you want an out-of-the-way, authentic Swiss destination.

We were very pleased with our visit tonight. Everything from the food to the beer was perfect, and…read moreour server (I'm kicking myself for not asking her name) was as pleasant and gracious as could be. I had pork escalope with pomme frites and my wife had a schnitzel with gravy and hash browns. Forgive me for not remembering the actual names of our dishes. I am an incredibly picky eater, but this was perfect. Opfelstreudel for dessert, and 2 Feldshlössen in the tank, and I have zero complaints. I know a prior review commented on the waiter, but my server was a great. She was so sweet and polite and played along with my attempts to speak the language. She couldn't have been nicer.

OMFG, try the fondue or the Jaegerschnitzel. If you find yourself in Kandersteg, you can't go wrong…read moreeating here. It is easy to walk past it on your way by, but it is worth a visit! The fondue has a secret ingredient, but you won't learn it from me. Stop in and talk to the proprietor. You'll be glad you did.

Best hotel and restaurant in the region! The food is incredibly delicious and uses only the…read morefreshest and greatest ingredients. Here are some pictures from our dinner. Plus hotel is welcoming, clean, and so relaxing. Cannot recommend this place enough.

This is a wonderful hotel operated by a Swiss couple. They really put their heart into the…read moreoperation - prepare food, manage check-ins, etc. It is an older building. But, very clean and nice facility. They also have a few rooms that can accommodate 4 or more people. Room 33 & 34 were really nice. We had a couple meals here and those were good too. The only real suggestion I have is to have a usb or electric converter outlet. Other than that, it's a good option for staying in this area. Also, the views from the hotel are outstanding. Really beautiful area that has postcard-like views all around. Highly recommended.

I visited with a large group. The Hotel owner an his wife made each and every one of us feel at…read morehome and so welcomed. The cooked us a very nice home cooked meal with wine and great dessert. Break was great too. The rooms, location, and common areas were so peaceful! I hope to visit back again one day. This time I'll bring my mom for her to enjoy.

Food at those hotel is good quality and plentiful. Service is great and he people are friendly…read more Would recommend this as a good place to eat.