This was the best massage I have ever had! My husband and I had a couples massage and Anna and Biu…read morecould have not bern more skillful or amazing! The atmosphere was very relaxing and koved the hot stones

What a hidden gem! I got a foot massage and they took well care of me. I will be back everytime I…read morecome to town!

Unfortunately, my experience did not live up to the price point. The spa itself is beautiful and…read morethe staff friendly, but I was disappointed with the services. I booked a 110-minute Swedish massage, but my massage therapist did not seem very experienced. There were several times when the therapist simply stopped massaging for 5-10 seconds, which felt odd and interrupted the flow of the treatment. I get massages regularly from several different therapists, and the quality I typically receive is far better--and considerably less expensive. If I returned, I would definitely ask for one of their most experienced and most requested massage therapists. I also had the Glacial Facial, which I would not recommend. Ice-cold equipment was used repeatedly throughout the facial, including after products were applied. I understand that cooling is part of the treatment, but I found the experience uncomfortable rather than relaxing. My total was approximately $600 with tip for the massage and facial. I had a $500 gift certificate and purchased no additional products or services, yet still ended up spending another $100. The setting and atmosphere are lovely, and I may give the spa one more try with a different therapist and service. However, I'm not sure the experience justified spending $600 for a massage and facial in Cleveland.

Woodhouse Spa in Rocky River offered a relaxing environment with helpful staff. I was greeted as…read moresoon as I walked in, was given a rope and slippers and offered complimentary snacks and flavored waters. They do have fancier drinks available for purchase as well. The massage was absolutely wonderful and Jessica did a great job focusing on tension spots I had. The only negative was that I added on a scalp massage, but instead of that service being "added on" to my 50 minute massage, it was included in the same time frame, so essentially I paid extra for my 50 minute massage to stay the exact same amount of time, just massaged on my scalp instead of the rest of my body. I felt this was a little unfair and hope the company changes that policy.

I just had the loveliest Hammam experience! Maria is so caring in her touch, yet her scrub gets…read moredown to business and I left feeling so clean and fresh. i drive 45 minutes from Akron to this spa and it's just special!

This place is so relaxing, scrubbed down in the steam room is a dream, I usually get the Al Amerra…read morepackage that includes body mask, bubbles and hair washing on top of the full Hammam. I've gone a handful of times and have never been disappointed. Prices are very reasonable compared to other spas Hammam. Definitely worth checking this place out I'm addicted.

Nestled in downtime won Rocky River, Soothe has been a staple for wellness. Having passed the…read morecurrent and new location hundred of times, we finally decided to book massages. Friday night serenity, massages for two! The staff was welcoming, offering coffee tea or wine, my husband went with a glass of wine to get in the mood. We were ushered into the relaxation room, which was anything but relaxing, the space was overwhelming with mismatched themes, floral trees twinlking lights and bushes. But to each their own. Once the space was ready, our therapists came in ushered us down the hall. Serena and Kim introduced themselves, asked about preferences and washed no time getting us comfortable. We booked deep tissue massages, which were a little too aggressive for me, my husband loved it. On the way out, the receptionist asked about sakes, offering their monthly program, which my husband opted to join, a three month commitment before cancellation. We will be back, next time I think I'll go with a facial.

Booked a same day appt, shortly after had to rush my mom to the Er. My son called well within 3…read morehours in advance. Following morning called to share I was losing my mom, said they were sorry but would still be billing me for the visit. Heartless people. They are keeping my money.

This place is a vibe. They have yoga and spa services. It's…read morealways impeccably clean and all of staff are welcoming and nice. I will say it can be a bit pricey but the service represents that pricing. I got a facial here once and it rocked my world, so relaxing and my skin was so fresh and shiny for weeks after. The sauna is nice too. You get water, plenty of clean towels and a robe. The yoga room in Medina is bright and spacious and clean and has a big mirror for a cute selfie haha!

Excellent massages! Been here several times. Would highly recommend! Very calming atmosphereread more

Great place! Love the calm and relaxing environment for nail services. Salon is very clean and…read morethe service is top notch.

This place is GORGEOUS. I took my husband for an anniversary treat. We had massages manicures and…read morepedicures. Latoya performed all of my services and every service was the best of my life! Front desk staff were friendly and helpful. Prices were far lower than expected, especially for the caliber of service. If you have the added benefit of being serenaded by Latoya tip that woman extra!

Always great service, I can't believe this is my first time posting a review! The owner is…read morealways, so welcoming. My last 2 massages were performed by Dana. She asks the right questions before services are rendered. Any areas to focus on, any areas to avoid, what type of pressure, etc. She also is not overly chatty, which I LOVE! The conversation is casual, without being too much! She checks in throughout, to make sure that all is ok. She is very intuitive, as it relates to which areas need work, along the way. I leave feeling like a million bucks. I will continue to return to Gingie!!

Nice clean spa at ETON. Walked in on a Sunday. Moderately priced. Not sure I'd return , if so I'd…read moreask for a different therapist. I'm not sure she was a very experienced LMT. her forte appeared to be aesthetics. It wasn't awful but I did have to add more time, I just didn't feel like I received a relaxing enough service. I don't know if it was lack of experience or if she was afraid to touch me, her touch was very light and short. Odd. The extra 30 minutes was better but it was definitely at my expense. I paid for 90 minutes be had a decent 30. I also don't like that the message therapist is the one cashing you out, it feels like a sales experience not spa.

I came here for lash extensions- and Cheyenne was amazing. She was a total rockstar. My lashes were…read morebeautiful and stayed for three weeks. That experience was 5 starts. However, when I set up my appointment for my touch up the receptionist was unpleasant to deal with. She called me three times while I was at work to ask if I could move my appointment up. In response I told her IF I could make that I would let her know within the hour but if I did not call her then we would have to stick with my original time. This spa sends out text messages as reminders of appointment times. I received a message she had moved my appointment up so I used my lunch break to take the trip out to the spa. When I checked in the receptionist asked me why I was there because my appointment wasn't for another hour. She told me that she only sent that message in HOPES that I would call her. Extremely unprofessional, disorganized and inconvenient. I take a drive of 55 minutes to get to this specific spa. I had to sit there and wait an hour and a half for my appointment which was supposed to be with Cheyenne but it was not. Cheyenne has to go home early that day which is understanding. Things pop up and I'm understanding of that. The woman who did my lashes was new and took longer than expected. At this point I didn't mind as long as my eyelashes were done correctly (spoiler alert: they were not). At the end of my appointment the receptionist offered me an eyebrow wax "it looks like" I "could use it". The most unprofessional rude service I've ever had. I was so disappointed and irked by this situation. The picture uploaded is less than a week after my appointment date. Cheyenne came in to check on my lashes before she rushed out and kept telling the woman doing my lashes to get new glue. The way this was poorly handled really depreciates a business incredibly quickly. If anyone has a suggestion for a new lash place let me know ASAP!

I got a gift card for Mother's Day and finally got to use it today. Had a wonderful massage…read moresession with Donica. She was absolutely fantastic and hit every spot and ironed out all the aches..... I can't recommend her enough!! I will be back for sure!! She is a hidden gem!