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    WakeMed Physical Therapy

    3.7 (3 reviews)
    Open Open 24 hours

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    Physical therapy

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    2 years ago

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    Carolina Family Practice & Sports Medicine - Raleigh

    Carolina Family Practice & Sports Medicine - Raleigh

    3.0(26 reviews)
    3.5 mi

    Can't say enough good thing about the practice. Very timely on appointments. The maximum wait time…read moreis less than 5 minutes. Friendly staff that makes you feel important. Dr. Harris takes his time to explain the course of action and never feel rushed. I moved an hour away, but well worth the drive to get quality medical care.

    Sadly, I have decided to stop using this practice. I very much like Dr. Stephen Peterson, my…read moreprimary care physician from this practice, but I have now had 3 separate issues with their billing department. 1. I was charged for a full 30+ minute visit ($255) for what was actually a virtual Covid diagnosis call, which should have been something like $25 as advertised at their office. This happened 10 months ago and I am still getting the run around from their billing department. I spoke to someone months ago who said she was looking into it and has never called me back. Their outgoing voice mail says they will return voice messages within 24 hours. They have not once called me back after 3 or 4 follow-up inquiries. 2. They charge a higher amount for 30 minutes-or-less visit, as they do for a 31-to-40 minute visit. If I schedule a 30 minute visit, and it happens to go over by a minute or two, I don't think it's my responsibility to watch the clock. I find it dishonest to let the appointment run over and then charge me more. The efficiency of the office flow should be on them, not the patient. I am not a difficult patient who sticks around and asks multiple extra questions. This happened on a different office visit than the Covid call mentioned above. Strike 2. 3. I just got charged a $25 appointment cancelation fee for a recent appointment I had to miss due to showing Covid symptoms. From my point of view, I didn't cancel the appointment -- they did! Of course, no once answers when you try to call and discuss (see point 1). 3 strikes, time to move on to someone else.

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    Carolina Family Practice & Sports Medicine - Raleigh
    Carolina Family Practice & Sports Medicine - Raleigh
    Carolina Family Practice & Sports Medicine - Raleigh

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    Orthopedic Physical Therapy Associates

    Orthopedic Physical Therapy Associates

    4.8(22 reviews)
    4.7 mi

    I was to have 36 physical therapy visits. I have done 21/2…read more Today while getting treatment, one of the employees was coughing constantly very loudly. When I was moved closer to her for another treatment, I asked her to leave because her coughing was spreading germs all over the place. She made a sarcastic remark. I immediately left, went to the front desk and canceled the rest of my 36 appointments. A business that lets sick employees amongst its customers, many elderly, should be avoided. BTW, the treatments I received were great by the therapists.

    I have worked with talented Physical Therapists with the aid of trained Therapy Dogs helping…read morepatients with certain needs. I have worked with a number of talented trainers. However, OPT on Ligon Mill Road in Wake Forest tops them all! Olivier and his staff were recommended to me through a home PT after a full knee replacement. Adding to this surgery were complications from Vertigo as well the right knee in the same shape as the pre surgery left knee was. My appts have been on time, positive mental attitudes from all staff members, along with just the most friendly professionals, and very knowledgable. Full knee replacements can take a lot of time, patience and work. Having such trained pros helping us to recover, heal and strengthen without overdoing it - makes all the difference! I know what I am going to be going into with another full knee replacement coming up, but with the care of OPT I am ready to schedule the next. Thank you all for the incredible first rate patient help you give all your clients!

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    Orthopedic Physical Therapy Associates
    Orthopedic Physical Therapy Associates
    Orthopedic Physical Therapy Associates

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    WakeMed Physical Therapy - physicaltherapy - Updated May 2026

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