I've been very happy with the Raleigh Orthopaedic Wakefield Physical Therapy location. The office…read morewas previously off Durant Rd, then temporarily with Raleigh Orthopaedic Wakefield office before moving to its current location across the street (near the Wellness Center). The staff is friendly when you check in and there is a comfortable waiting area. All the therapists I've worked with have been great and had the patience to get me back to where I want to be. I've been treated for many ailments here and now am back for hand therapy.

This practice is very nice and inviting. All the staff are courteous and compassionate. Dr. Tuttle…read moreis an AMAZING hand surgeon who shows compassion and support for his patients in getting them back to normal functioning. I don't have to travel all the way to Edward's Mill from Franklinton anymore. Wakefield is just 15 minutes away. I highly recommend the Wakefield location.

I Left With a Punctured Lung and Little Accountability... Please read before you seek care there…read more I underwent what I believed were routine trigger point injections, and what followed was one of the most frightening medical experiences of my life. Immediately after the procedure, I developed symptoms that ultimately led to the diagnosis of a punctured lung (pneumothorax). I required emergency treatment, hospitalization, and placement of a chest tube. I experienced significant pain, difficulty taking deep breaths, missed work, and weeks of recovery from an injury that never should have occurred during what was presented as a relatively straightforward procedure. What has been equally disappointing is how the practice handled the situation afterward. Rather than accepting meaningful responsibility or attempting to make things right, I received what amounted to an apology accompanied by statements that the procedure was performed within the standard of care. Their position was essentially that complications can happen, and therefore no further action was warranted. In my case, I was never informed that a punctured lung was a risk of the trigger point injections I received. Had I understood that risk, I would have asked additional questions before consenting. Patients deserve informed consent that is specific to the procedure actually being performed. While the practice stated they reviewed my case and even identified opportunities to improve their documentation and procedural processes, those acknowledgments have done nothing to address the physical pain, emotional distress, lost income, and disruption this complication caused. Mistakes and complications can occur in medicine. What defines a practice is how it responds when they do. I expected accountability, transparency, and a sincere effort to resolve the situation fairly. Instead, I was left feeling that protecting the practice was more important than caring for the patient who was harmed. I hope future patients never experience what I did, and I hope the practice follows through on whatever changes they identified during their internal review. My experience, however, left me deeply disappointed and without confidence that patients are truly supported when serious complications occur.

I saw another Dr. there that left the practice. That one was great - listened, gave you time,…read moreanswered questions, patient, etc. Because my Dr. had left, I had to see Dr. Singh. It was really bad. He acts all nice, but he is impatient and doesn't want to be bothered with questions. I asked him THREE questions and he said to me "I think you just like asking questions." To his credit he did text me to apologize. But honestly I've never experienced that level of rude before. Not only that, but he gave zero information about what to expect after my injection. Like, I did not know my face would completely flush red like a sunburn and I was going to get much worse for awhile. I did go back once more and was sorry I did. He told me "I'm not passing you off" but that is exactly what he did - sent me to 2 other doctors and spent maybe 7 minutes with me. Really disappointed in this experience with Dr. Singh. Waste of money and time.

Dr Jeffrey seems to prey on the wallets of people in pain that have little hope. Read on to see…read morewhy. The staff there is awesome though. Casey was fantastic btw. I received a coupon to get an evaluation at Raleigh Spine Clinic. I met Dr. Jeffrey and had a consultant with him. I brought my MRI with me. I have severe compression with a herniation at L5/S1. At that point I had a burning pain in both my knees from the compression. Dr. Jeffrey talked to me about how decompression would fix MY situation and gave me a whole packet on it. He said that too many people go straight to surgery rather than decompression. He quoted that 98% of people do not need surgery and decompression fixes them. It also said, that this is not one of those situations where you have to do treatments forever. He said that 8 weeks is all I would need to be healed. He claimed that decompression gently pulled apart the spine and rehydrated my disc enough for it to heal completely. It did help while I was doing it, but I ended up having to take a week off (to go out of town)and the pain came back. Essentially, you do get temporary relief because it increases the space in the vertebra. But, that doesn't last long. He said my issue while I was out of town was because of the hard bed I was sleeping on. So, I went back to the decompressions. When I reached the end of my total sessions I still wasn't good. So, he extended my sessions. Still no fix. He called me his problem child. After that he said we would have to do maintenance, which costs me another $1700. But, he claimed at the beginning it was one and done. Seemed like I was taken advantage of. I came back for my final consult with Dr Jeffrey and brought a new updated MRI. The MRI showed no change in the disc at all. Dr Jeffrey then said it takes 6 months for the disc to heal. I was never told that and you would think it it would have changed some. The decompression cost me $5000. I didn't have that kind of money lying around, so I had to pull it from my 401k. At this point I asked Dr Jeffrey for some money back and told him I pulled it from my 401k. He had no empathy and offered me 6 more decompression sessions. Throughout this whole experience I had consults to how I was progressing. Each time Dr Jeffrey told me I was progressing nicely and the pain is the last thing to go away. He should have stopped me midway and said this may not be working for me and giving me some money back. It has been about 3 months since I was at Raleigh Spine Clinic. I was hopefully the Dr. Jeffrey was being honest and it would take some time for the disc to heal. But, still the same. I have surgery scheduled next month. I know I am not going to get a refund for this and I don't expect to at this point. The only thing I can do is try and help someone by telling them the truth about Raleigh Spine Clinic and Dr Jeffrey and maybe helping them not waste their money. Next steps are to contact the BBB and WRAL to see if they will speak to me. This false hope and manipulation needs to stop.

Saw Jeff today for a locked up SI joint. I've had this problem for several years and only…read moreoccasionaly does it flare up. It was flared up today hence the visit. Jeff spent the most time trying to sell me on his "machines". It was an aggressive sales pitch. I felt like I was trapped in a time share sales presentation. He made extremely exaggerated claims about his treatment modalities. He indicated all his modalities were FDA approved, but when I looked them up they had FDA clearance - the standard is quite different! He should know that and not exaggerate. He told me he had a 100% success rate with his knee machine and everyone( yes he said EVERYONE) who used his knee therapy have avoided surgery, PT and injections. He said They are basically cured. I happened to be sitting next to a guy who had just come from PT and was using the machine for his knee and I asked him about it. I specifically asked if he felt any relief of his knee pain. He said "no". He has been doing the treatment for about a month he said. He did say he could move it better than before, but who knows if that is even good and he is still in a good amount of pain. I saw him limping into and out of the appointment. His goal was to avoid surgery and the jury is out he said on if he can. Meanwhile, he's paying a lot of money. I spent 5 minutes on basically a stim machine and a roller table( Jeff gave them fancier names) and then 3 minutes with Jeff, who did 3 adjustments to my back and said to come back in two days. Not going to be doing that! I would not recommend. In summary, the hard sales pitch, the ineffective "machines" and not much time with getting an adjustment, which is why I came in in the first place would make me not choose this place again. Oh, and if you go, bring actual cash, otherwise any other payment method incurs a 3.5% service fee. To me, that is unprofessional esp since they don't tell you that before you arrive. I don't know many people who carry around $150 in cash these days.

When my wife got injured, the folks at Fyzical were empathetic and overall fantastic. Appreciate…read morethem going above and beyond to help her!

Dr. Anna is a magician! I have been getting chiropractic treatments for decades and she is truly…read morespecial. She understands the way the body functions better than anyone I've ever met. She works quickly, efficiently and gets you moving and feeling better in a shockingly short period of time. I leave the office feeling better every single time I see her. Her work using Applied Kinesiology is a game changer. If you're on the fence, go for it. It's worth every penny!

I moved from San Francisco 3 years ago, and I was concerned I wouldn't find the same quality of…read morecare Dr. Rick has exceeded my wildest expectations. His knowledge, his compassion, his dedication to continued professional development all contribute to an excellenr patient experience. I've been a chiropractic patient for 50 years and Dr. Rick is BY FAR the best I've ever had! ​

Dr. Nicol was fantastic. The whole staff was friendly and professional. Facilities were nice. I…read morefelt 100% better after my appointment. So happy I scheduled three more appointments!

Absolutely love this place, my only regret is not making an appointment sooner…read more The office is very nicely decorated and clean, staff is friendly and chill. I switched to this place after an unfortunate experience from another chiropractor so I was somewhat apprehensive going in, but Dr. Kevin takes the time to listen and try different methods than my past chiropractor did which has helped a lot already. Unlike other places I've been, I don't feel like just another patient-- here, I feel like I'm recieving personalized care for my needs. From the self check-in kiosk to the adjustment tables and massage roller tables, they have excellent top quality equipment which very much contributes to a great overall experience. In every room they even have gentle cloud ceiling light alternative option to those like me with light sensitivity. After each visit I'm left feeling rejuvenated and relaxed. Already looking forward to trying more of the alternative approaches they offer!

I found Rolesville physical therapy just by driving by, and they've been amazing!! My last…read moretherapist was not addressing my concerns after surgery, and Mel & Kristian have been great! They take the time to listen to you and make sure you're seeing improvement. SO thankful I found them!

I have been so happy and incredibly thankful for RPT! Melanie and Kristian take the time to really…read moreget down to the root of problem and work with you to develop a treatment plan that makes you successful. I love that I'm not being passed around to a bunch of random providers each time.

I saw Jessica Hedrick in March. She wanted to do a physical. She said it should be far enough from…read morethe last time I had one from my previous PCP so my insurance would accept. My insurance didn't accept, so I am out $317. They then wanted labs. They couldn't draw so they asked me to be back in at 750 am the next day. I came in at 740, waited until 840. I asked the front desk after 10+ people were seen. She said "oh you didn't have an appointment so you just have to wait". I set up an appointment at 740 this morning. I got there at 752 because of an accident on or near falls of neuse. 4 people were ahead of me in line. I got to the receptionist and they told me to make another appointment. Very poorly ran office.

There appears to be only one AI operator for all of the offices for Wake Internal Medicine and the…read moreinteractive program for the Patient Portal needs a lot of help After going through the AI operator and being transferred to a live agent for Durant Rd and sitting on-hold for 15 minutes once and about 30 minutes one time I never reached anyone. I tried the Patient Portal and could not get in so I tried to setup an account and was told another account existed in my name. I requested the Password and got nothing. How is a patient supposed to contact this practice?