Warning: If you are coming to this location to discuss symptoms or treatment of TMJ (Temporomandibular Joint Disorder), your visit will NOT be covered if you have a Cigna health insurance plan.
I had to pay $256 for a brief visit with a physician assistant (not the doctor, who was on vacation) about my TMJ symptoms (my jaw locking up and not opening more than a 1/2 inch). There was a brief inspection of my mouth and jaw, along with a short discussion about my options (trying a prescription to help with jaw relaxation and purchasing an over-the-counter mouthguard to help with teeth grinding). Since the visit was coded with TMJ, my health insurance plan refused to cover it, as it was not surgical. And yes, I appealed 3 times, submitting documentation, and discussing this issue for hours with both WakeMed's billing offices and Cigna customer service. I am SO disappointed with how this whole process unfolded with WakeMed that I will never be going to this location again. read more