Couch they delivered has a HUGE SAG in the middle . That was 12/22 , now 2/21/23 . Still no couch …read more Contact the Attorney General and the BBB. Said it would be this week , but upon calling them said sometime in March ! Really ??? At this point I just want our money back . Contacted a lawyer , now let's see what happens!

Actually I would give zero stars if I could. My stepmom bought me a rather expensive recliner built…read morefor large people. It broke within two months. Called, two months and countless phone calls later, a repairman shows up, says, two weeks, I'll be back. Two months later (and a report to the BBB) he shoes up and has the nerve to charge my stepmom $65 to fix it! Grand total $850+$50delivery+$50tax+$65repair=$1015!! Could've gotten 2 Lazy-boy recliners at Boscovs for$899! Live and learn, but hell no! Never again! A note to the owner, I said I'd take my bad review from Google, which I did.

My mother bought a dining room set from Grace Furniture the chairs fell apart in ONE week! We took…read morethem back and we're told that they couldn't replace them or give the money back all they could do is glue the chair together. Guess how long that lasted? I DEFINITELY WOULD NOT EVER GET ANYTHING HERE! If I could select 0 for a rating I would.

My wife and I recently remodeled our kitchen & dining room and after several trips to other stores…read morein the area, we went to Grace Furniture, where we should have started! The quality of the selection at Grace Furniture is so far above the "disposable" furniture you find in other big name, franchise stores, it's hard to even make a comparison. We received expert one-on-one attention from the sales person, who took the time to educate us and walk us through all our options as we built our custom dining room set. We ended up with an expandable table, 8 dining chairs and 4 matching bar stools from Mavin. We were able to choose custom table size, leg styles, finish, and a host of other details to truly make our pieces perfect for us. With free local delivery and the quality of the solid wood pieces we chose, we really feel like we got a great value from Grace furniture and will definitely be heading back when it's time to re-model our master bedroom!

We have had 2 deliveries by Dave and his crew, Dave and his 2 teammates are exceptional. Efficient,…read moreprofessional, very personable and exactly on time, we highly recommend Joe Tahans and Ashley and cull out Dave and his team as the best!)​

We purchased an expensive set a year ago, and the stitching is coming all apart on our sofa and…read morelove seat. Very cheaply made. It's only my husband and I. No pets, no kids. Awful quality and won't buy again. We are out $3500.

Love love love Sleepmaster, so much so that I've made two (relatively expensive) purchases there…read more My primary motivation for searching for and purchasing WJ Southard mattresses was ecological. They are a local retailer and manufacturer. They source and use quality materials that are natural/organic. I've never experienced any off-gassing, something I'm extremely sensitive to. The longevity of the mattress far exceeds a traditional innerspring. Their mattresses definitely come at a higher price point than if you were to go to Metro Mattress, Dream City, etc., but I have no doubt I will be sleeping on our Sleepmaster mattress for 20 or more years. I can say already that after I first purchased a Linklaen in 2014, I bought a run of the mill pillowtop from Dream City for our guest bedroom. The guest bed has already shit out on us, after hosting a handful of guests and occasionally my sleepy dog. Carol is a wonderful salesperson (and she may be the only one there?), knows her product, is personable and straightforward. She always seems willing to cut a deal for you, especially if you are a return customer. I don't know if this is part of her sales gimmick, but if it is, it is effective as her delivery is quite sincere. I ended up purchasing a Linklaen, which is Sleepmaster's all latex model. It is definitely a very firm mattress, and keep in mind that if you lay on their floor model in the store, it is MUCH softer than what you will actually receive, after being broken in by many backs and butts of people wanting to test it out. When I moved into a bigger house and had a bedroom that could accommodate a king, I went back to Sleepmaster and ended up getting an Archetype pillowtop, which is a bit softer model. It is a traditional innerspring with a latex topper. There is no breaking in period for this model. It feels like it's been your ride or die mattress. It is firm enough for me, soft enough for my husband, and roomy enough for the two of us, a toddler and a dog. The Archetype pillowtop is one of Sleepmaster's most expensive models - including delivery an hour away, it set me back $3402 (I did not purchase the box spring, that was just for the mattress). However! If the mattress lasts 20 years at least, and I'm sleeping on it every night, it breaks out to about .46 cents per night's sleep, and that sounds pretty good to me. FYI, if you are searching for WJ Southard, Sleepmaster is the stockist, and that is where Google Maps will send you if you're searching for Southard.

I took my daughter there shopping for a mattress and was very pleased with both the quality and the…read morewonderful sales lady. We needed it the next day and she facilitated prompt delivery.

After the most restful sleep my husband & I have had in a long time thanks to the knowledgeable…read morerecommendations of Eian, our sales person! He took the time to fully understand our needs and price points and made every effort with corporate on alternatives to how our selection could be held until our money was available while taking advantage of special prices available. Throughout the time of our first visit to the day after delivery, they made us feel like being valued customers was as important as just making a sale. They were even quick to rush out to the parking lot on one of our visits to assist when I fell and got me back on my feet. We then received follow up inquiries on 3 occasions to ensure I was okay! To sum up our experience with the company and its' sales employee, we found them knowledgeable, reliable, dedicated to customer satisfaction and just because delivery is complete, they still gave assurances they will be there for any issues that might surface during the "sleep-test"  and beyond throughout the warranty period.

What can I say except these guys are cheats! They sold us USED adjustable bed frames at "last…read moreyears" price. After much haggling we settled on a frame and mattresses but when we said the price was still way too high, the one who is the store manager says he's found last year's model at last year's price in the warehouse. We agree and sign the papers, they say "if you are not happy you can return it for free, no charge" Lies!!! Everything was delivered while we were away but as soon as we put the lights on we could see right away that the frame has scratches and the remotes for the adjustable bed frames have been worn down by use. My neighbor who was there when they were delivered said the frame was wrapped in plastic not in a box they would normally come in. Thank god the mattresses are new, at least I think they are! We called, we went back to the store to complain and say we want new bed frames and we want them to take back the used frames. The other guy who is not the manager says he doesn't believe they would sell a used frame and if we want a new frame we'd have to pay the new frame price. When we asked why we were sold an old bed frame he has no answer but says Ian is not here. In the end we paid a few grand for USED bed frames maybe even from the homes of Stan and Ollie who knows. We even tried to reach the main store and email someone about the used car feel of the store but no one could give us a person or direct email or telephone number to anyone in charge. These two slicksters should be ashamed of themselves. I would not recommend this store to anyone, ever!

This is the best furniture, we would rarely shop anywhere else…read more We have bought things in the past from much larger stores and have been disappointed or felt cheated. The folks at Furniture Plus are the best, knowledgeable, and friendly. There is a large selection at this store. For specialty items you may need to look on-line, they are available, but most items are well represented. We have bought a couch, a fine mattress, a great living room chair and other items, and are pleased every single time. There is no money wasted.

I just had the best experience with this locally owned furniture store. Excellent customer service…read morefrom start to finish, sales staff to delivery men were helpful, agreeable and went out of the way to help with an out of town, over the phone purchase for my country home. The delivery was fast and although the second piece was on backorder it came in this morning. Having been in sales for years, I'm very impressed with the courtesy and professionalism I was shown. The delivery men went out of their way to move my old couches for me and set up the new ones. I love the couches, they are pretty to look at and will be wonderful for entertaining! Thank you so much!