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Wake County Government

3.0 (1 review)

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13 years ago

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Social Security - What exactly does this mean?!

Social Security

2.3(39 reviews)
5.5 mi

Has anybody ever had to get a replacement social security card for something? Is it not something…read morethat you look forward too. I went to this location, and got there about 10 minutes after they opened. I should have gone 30 minutes before they opened. The place was packed when I got there with about 50 people waiting. It took me an hour just for them to call my number. It turned out that, even if you call, and they say you have the correct paperwork, that you might not, as was the case when I went. When I got to the window, they said that when you call, the person that answers the phone sometimes gives out wrong information, and it used to happen all the time. I just went to save time on mailing paperwork back and forth, which might add up to weeks. So, I guess I will get the correct paperwork, and then next time get there really early.

So I don't think anyone really ever wants to go to the social security office. You need to go for…read moresomething and you "adult" as they say. I wasn't looking forward to my visit, especially after reading some of the reviews. For my business I decided to make time to go in on a Tuesday about 9:30am. I filled out the appropriate forms ahead of time (get them online if possible). From the time I took a number to the time I was called to a window was about 7 minutes. The young lady that helped me was very friendly. She explained anything that I had a question on, and done in another 5 minutes. I was amazed! Perhaps my need was a simple one but it was a pleasant interaction. I didn't take any pictures to post, but the ones posted are pretty accurate. I do wish I would have gotten the young lady's name so as to credit her for a job well done.

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Social Security - Line out the door

Line out the door

Social Security

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Wake County Public Library, North Regional Branch

Wake County Public Library, North Regional Branch

4.3(26 reviews)
3.3 mi

I love this library! Ever since they reopened last year it has become my library of choice. It…read moreisn't the largest library in Raleigh by any means, but it still has everything you need! I really love the drive-thru book drop off. I usually swing by before I bring my son to school and it's very convenient that we all don't have to get out of the car to return the books. I also love the self checkout stations inside the library. They are pretty magical, especially if you are checking out a ton of books. The children's section is great! It's set up in a way that is very clear and easy to follow depending on what age group you are looking for. I loved the candy land inspired interactive game they had setup in December. My son had so much fun checking it out. I especially loved that it was open if the library was open, you didn't have to go in at a specific time. I also love their Lucky Day section at the front of the library. You might get lucky and score a book that would otherwise have a super long waitlist. Such a neat concept! In general Wake County's online library system is awesome. It's so easy to reserve books and e-books as well. At North to pick up your books just head straight in towards the back by the main checkout desk. You can easily find what you need in alphabetical order there. I used the word love a lot of times in this review, but I really do truly love our Wake County library system. It's the best!!

This library had a remodel at the beginning of the year. They did a great job updating the…read moreelectronics and making the checkout process way more user friendly. It is always really quiet and there are always really nice workers. However, I have noticed a few times when I've gone there that the restrooms aren't that clean. Overall, the experience is really awesome though.

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Wake County Public Library, North Regional Branch
Wake County Public Library, North Regional Branch
Wake County Public Library, North Regional Branch

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Wake County Government - publicservicesgovt - Updated May 2026

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