I have been going to Eyecare One for years! Tracey is the most helpful, kind and professional…read moreperson I know !!! Tracey has always taken care of any and all my Eyecare One questions, appointments, and eye fits. She has always made me feel very important and is a very valuable person to Eyecare One!!! Long time customer- Debbie Hicks

everyone at eyecare one is very polite and courteoes Eric and Tracy has went out if their way to…read moresee that my niece got contact when she was in the hospital and could t see without them. They have also did the same for me. I am forever grateful to have folks as good as they are. Thanks for everything. Truly a great place to do business. Keep up the good wotk

I was supposed to have cataract surgery in January, but ended up getting heart stents. I was…read morereleased in March by my cartologist to have the surgery. They told me that it was their policy for me to wait six months even though I had been released in March. They called yesterday and wanted me to come in for another evaluation so that they can get paid for two evaluations. They can't get me an appointment until September. I didn't know that an eye surgeon knows more than a cartologist. If I would take the appointment in September it probably would be another three to four months to get the surgery and by that time they probably would want another evaluation. They have a good racket going to get double paid. I wouldn't recommend anyone to go there.

Poor appointment scheduling. If you have an appt for 10:45, you would be lucky if you got in before…read morenoon. The sign in the lobby that says to bring to their attention if you wait time goes past 15 minutes of your appointment, obviously some type of joke.

I waited almost 2 months to get an appointment and today's the day. I arrived at 3pm for a 3:10…read moreappointment. Shortly after arriving I received the typical vision tests with 3 different devices, had my eyes dilated and was directed to the very small waiting. The office is small with limited parking on the side. The time is now almost 5pm and I'm still waiting. Very soon I will be here 2 hours without seeing the doctor. A two hour wait is unacceptable regardless of the popularity of the eye doctor. You can be sure I will not be returning after obtaining my vision script. I doubt the wait is worth it. 4:45 and am now sitting in the exam chair and waiting. I plan to get this over and never come back.

I wouldn't take anyone to this doctor. He is rude, cannot hear, and does not do the necessary exams.read more

I use to love him referred alot of people to his office. But the last eye exam was horrible. He was…read morerunning thr office by himself. Then after the eye exam I went picked out my glasses paid for them and that was it. It's been over 6 months and still haven't got my glasses. I called multiple times and texted was given the run around that my lense cracked while cleaning them and they had to send them back to get another pair. I contact my credit card company. They refunded me and supposedly investigating the situation. Now got to find another eye doctor because I won't go back to him again.

possibly the worst group to go to in a very bad example of an eye doctor. Three or four months ago…read moreI went in for a yearly exam and contact fitting and here it February and I have still yet got a hold of phone to come in to get actual contacts.

Had to turn in to attorney general office and West Virginia board of optometry. Had a exam 9/11/25…read morepaid for everything and January still no glasses.