Justin helped us quickly with our old well pump issues. He was available quickly, after hours,…read morewithout overcharging. Very personable and knowledgeable. First class service from a hard working guy!

I called Buer at 8:00 in the morning and a technician was at our house by 9:15! He went directly to…read morethe basement and then outdoors to diagnose the problem. 2 1/2 hours later he had pulled the well pump, replaced it and recommended that we get a new pressure tank as ours was rusted out. Not inexpensive but when you've gone without water for the weekend you will pay just about anything to get it working! Highly recommend this company!

From the owner: The Buer family has been installing & servicing water systems in the West Michigan area for over…read more100 years. We use the latest methods & products available to provide you with the best technology for your water system. Let us put our expertise and experience to work for you and you will see why our reputation for "quality work" has kept five generations of "Buers" busy servicing West Michigan's groundwater needs.

They have repaired y well system twice. They could have charged me a high rate. They didn't it's an…read morehonest hardworking business.

They agreed to work with American Home Sheild and failed to keep open communication with myself or…read moreAmerican Home Sheild. They sent me a invoice that contained an 81.86$ late fee. This isn't how you conduct business. I paid the bill except I'm contesting the late charge they could have avoided by communicating professionally.

We have used Thompson Drilling for a lot of years and never had any problems with them. We did have…read moreto have a new well about 16 yrs ago because the old was shot.We have not had any issues with the new one. We also have rental property and had them out to do some work on the well. My renters had no water. Within the next day they were out there and got the well working again. I 100%, trust them and as long as they are in business I will call them for any repair or replacement that we might need.

Would be no stars, but there are two pros of using this company... pros: 1. Accurate and fair…read morebilling. 2. Had a free estimate for a new well to be drilled. The cons were much worse and wanted to write a review as a warning to other potential customers, as there were no other honest reviews with our experience. Cons: 1. Took 2 1/2 weeks to complete(not including sanitizing). 2. NO COMMUNICATION about when they were coming- we had to call them about everything. 3. Lack of hard work/workers. Never stayed more than 5-6 hours in a day and always had excuses as to why there weren't more employees. 4. Subpar equipment that kept being broken or broken down. 5. Bad electrical work- not professionally installed and just hanging down. 6. Huge mess left. They only tried to clean it up after I said something, otherwise a hug pile of sand would have been left in front of my front door. DO NOT RECOMMEND

I had a issue with my pump on a Friday and called another company and they said they would be out…read moreMonday, after a no call no show I called Dopp Pump and they came out that evening. The guys were professional and friendly and did a great job. I would recommend them to anyone.

We had Dopp Pump out last week to install a new well and pump. We were pleasantly surprised with…read morehow quickly they were able to get us on the schedule and finish the job. It took about 1 week total from the time we contacted them until completion. The guys were extremely knowledgeable, friendly and professional. We were told by many that after having a new well installed, it can be difficult to pass the 1st water test completed by the health department. I'm happy to say that we not only passed it the first time, but with flying colors!! Today we had another company come out to fix our water softener. The gentlemen tested our water again and he said that it tested better than most city water and we have virtually NO iron! I'm not one to usually write reviews, but these guys did such a good job that I just couldn't help myself. I would HIGHLY recommend them to anyone looking for a new well/pump!!