Wags is a full service grooming salon for all breeds of dogs and cats. Started by the Mallore…read morefamily after a life changing closure of an old business, they once boarded their dog who did not had a great experience. They decided they could do better, so they started Wags. Their salon is designed for a completely stress-free grooming experience. Along with gentle handling, they say your your furry companion will be pampered with the finest pet care products. My wife and I have had dogs for close to 10 years, but always had breeds that didn't require grooming. We recently inherited a little shih tzu a little over a year ago who needs regular grooming, and living out in Marietta, the wife and I looked for a place somewhat close to home to get him groomed. Wags is 10 minutes away and had good reviews, so we took him. He has been there several times since and they always do a good job. He goes in looking homeless and disheveled and comes out looking like he turned his life around. The groomers are always friendly and are usually able to fit us in somewhere within a week of us calling. Wags is a complete pet center as well, offering boarding and doggy daycare in addition to grooming and a self serve pet wash as well. Each dog gets its own room but is not left alone all day, and Mallore's sons -- who now run the business -- take each dog outside to go to the bathroom and take a walk rather than simply letting them outdoors on their own. We usually only use their grooming service, but have also left him for a couple hours of daycare before a grooming to get him nice and tired out. The prices are fair and he is always done by the end of the day. The only reason I'm not giving them 5 stars is because, I believe only the second time we left him to get groomed, we dropped him off about 9 in the morning. They said they'd call us when he was done, and around 5 pm, which is when they close, we still hadn't heard from them. I was out running errands anyway, so I stopped in, figuring he had to have been done or close to it. When I walked in, one of the groomers was working on a dog, while the other was sitting on the floor playing with another dog. I asked about my dog, and was told he hadn't been started yet. The groomer sitting on the floor goes "well, I can start him now if you wanna wait for him." Well, yeah, he's been here for 8 hours already, you're technically closed at this point, and you're sitting on the floor instead of working on my dog. Put a somewhat bad taste in my mouth at the time seeing as he'd already been there a full day, and who knows how much time had been wasted that he could've been worked on and home earlier. So I waited there another half hour for him to be done. Other than that experience, they have always been good, and we will continue to bring him here as long as we live near.

Very pleased with the customer service before and after and impressed by the results! We plan to…read morereturn :) Everyone at the facility was awesome! This was our first grooming, so I was very nervous. Lauren talked me through everything and did exactly what I described for my little dude! Great sense of humor too!

Fabulous grooming appointment for my dog today at Shear Magic Dog Spa! Thank you so much! BTW- he…read morelooks grrrrreat!

I had moved to the area and needed a place for my dog to stay because she was very anxious in a new…read moreplace and the staff was so friendly and helpful to get her in right away for the evaluation because I had to go to work and did not want to leave her so upset and alone in a new place. They have a great team and I felt very happy knowing she was in good hands while I was at work. Highly recommend their services.

The best doggy daycare and grooming in Syracuse! Sara and Sam and the crew are fantastic!read more

Took my pup to be groomed and it was a good experience. Opal has went to one other place by the…read morethird time she didn't want to even go in the building. I'm so happy I found Jessica!! She is patient and the one dog at a time is great. We will be a returning client

After our usual place was too hard to get into we tried a few others and just weren't happy. Then…read moresomeone recommended MOD. Love the in home services and the one at a time dog situation.(reactive dog approved)! We have made the switch to Mother of Dog permanently. We love the photoshoots it's such a cute bonus!!

Great Veteran Hospital…read more Friendly, helpful and caring staff. All wonderful from the receptionist to the Vets and everyone in between. We've been going to Stack's ever since we moved into the area and could not be happier with the quality of sincere care from day one. Yes, a total Friends and Family recommendations.

Took our Rhodesian Ridgeback there forever. The last two years we complained that he had lumps on…read morehis body asking what they were from. Then he developed a severe limp and they put him on gabapentin, again we called and repeatedly brought him in for exams and consistently called about him having a problem with the drug not helping him. At this point I insisted on xrays and ultrasound be done, they had us do bloodwork and told us if we paid an extra $89 for an official pancreatitis test that would be definitive diagnosis that would give us the result that we needed. They could not perform an ultrasound so we had to take him to the emergency vet on Bridge Street in a Syracuse. Come to find out our dog did not have pancreatitis as the vet said the blood test revealed but had full pledge lymphoma, (his neck and jaw presented with hard nodules by the ex vet) and we had to put him down. The emergency vet said the blood test that Stacks office gave us for pancreatitis was not a definitive test for that. So which is it? So disgusted with the lack of concern given toward our dog. It wasn't until i insisted on testing because I was concerned of cancer that a closer look was finally given by the Stack Vet. Extremely upset that we had to put our dog down. Think twice about going there. They gouge you for pricing and never addressed his health until i threatened legal action.

I didn't feel like the staff took the time to understand our dog (even after being blatantly told…read morethat he does better with dogs around). I have this image of him cowering in the corner of a 5' cell without windows alone all day with staff occasionally trying to get him to do stuff. Yes, our dog is anxious, but we let the staff know that during drop off and over the phone beforehand. When I picked him up, it was clear from the staff that our dog did very little during his 8 hours at the facility. Additionally, I was put off that the area where he was all day was "staff only" - no webcam? Finally - I did not read anywhere that he would not be wearing his collar all day at the facility. We have a GPS on it for his security.

This is a wonderful daycare and lodging facility. The staff take care of the dogs as if they were…read moretheir own. They have great play areas for the dogs and also use social media to post pictures of those wonderful dogs. They offer grooming services that reasonably priced. My dog loves to go for daycare and for boarding. Well worth a visit and once you see it, you will be hooked on The Dog Lodge.

Wagging Tails Bubble Bus is a phenomenal animal grooming and bathing company…read more They are caring, gentle and have always showed the utmost professionalism while caring for my pet. They value that our pets are a huge part of our family! I definitely would recommend utilizing this company. Jeremy

From the owner: This is a business adventure that I have just started. I am a local Marcellus High School graduate,…read moreI have an Associates in veterinary technology to be a veterinary technician and a Bachelors in animal science. I have worked in a vets office for 8 years and have been grooming for over 5 years!

Started taking my 4 yr old golden retriever to Pink Pug as a puppy. They handled her with patience…read moreand kindness so it is not a bad experience for her. They know how to earn the trust of the dogs and our pup seems happy after the grooming. Took my 5-month old for her first grooming there for her first grooming and she also came back happy and beautiful. Highly recommend this business.

I had never heard of this place before my mom suggested it and man was she right. I have a very…read moresweet dog who is afraid of being groomed so I have always had to sedate her but this place seems to have put her at ease as she looks amazing and did not come home stressed out for the first time In five years. She did so well in fact that they suggested trying to groom her without sedation next which would be amazing. Everyone there seems to really care about the dogs and doesn't just treat it like a chore. I have had bad grooming with my dogs in the past and wish I knew about this place sooner. The owner Jackie groomed my dog and asked lots of questions and really cared and wanted to know how she could make Luna more comfortable. This place is great especially for those problem dogs like mine. 10/10

I've been boarding my dog, Gravy, here for nearly a year now. I've always been able to make a…read morereservation, even on holidays where they must be busy. Gravy is dog reactive, so I was apprehensive about boarding him with other dogs. The staff there have been amazingly accommodating with him, and there's never been a major incident. When one minor incident did occur, to no fault of the staff, they called me immediately to let me know what was going on. Gravy seems genuinely excited to get dropped off there, and the staff seems to love him. The photos they take of him each day reassure me that he's having a fantastic time. I can't imagine going to another boarding facility.

Amazing service. I would highly respect. My dog looked amazing and it's a quick turnaroundread more