My laptop crashed in a way that was unrecoverable, so I brought it here after seeing the great…read morereviews. Next time I need a repair, I'll have to try somewhere else because this place is CRAZY expensive. I paid $150 just for them to figure out what the solution was. That fee is not applied to what you pay for the actual repair should you decide to have them fix it like it would at a car repair place; it's just $150 to have them tell you what's wrong. They then quoted me $250 to reinstall windows and fix a broken hinge. I was iffy but said yes partially due to the sunken cost of the diagnosis and mostly because they promised me they would be able to upgrade my laptop to Windows 11, which the laptop had been telling me was not possible. So this seemed somewhat worth it to me to have them do. I went to pick up the fixed laptop, and immediately noticed that they had to drill totally new screw holes into it to install the new hinge. It looks pretty bad, but I'm really not picky about aesthetics so I let it go. But then they started it up to show me it was working, and I cannot even explain how INCREDIBLY slow it was as they tried to use it. Like, Windows 98 was faster than this thing was running, and I had previously never had any speed issues with it. I said something along the lines of how disappointed I was that I had now spent $400 and honestly couldn't even realistically use the laptop anymore. They offered to just install Windows 10 again instead, but like I said, the main reason I decided to pay all that money was because they assured me they could upgrade it to Windows 11. So they ended up refunding me for the repairs (I'm still out the diagnosis fee) and wiped the laptop and gave it back to me. After going home and doing some research on my own, I was able to reinstall Windows 10 on my own in about a half hour for $10. I cannot believe they were going to charge me almost $200 to do that!!! My laptop is now working exactly as it did before, and I learned my lesson.

Daniel S. In 2007 Mateen Jafferson custom-built me a Windows…read moreXP desktop at a modest price that was a 'perfect price'--because it perfectly met my specific modest needs. Since then I've never taken my computer concerns anywhere but Jafferson Computer. They've dealt in similar fashion with hardware issues and with software issues. Their results are excellent and the price is perfect, because their approach is efficient, and intelligent, and prudent, and because their expertise and experience is deep. Recently they again excelled. They solved several similar but not identical operating-system problems in a pair of wonderful older Asus Windows 10 laptops: the fraternal twins Asus1 and Asus2. They were bought a month apart and are nominally the same exact model--but actually are not. Comparing the slight differences in the responses of the 'twins' helped Luke to analyze and diagnose. This sort of thing is why they're the best. Plus Mateen and Luke and anyone who has worked there are nice people.

Fast, efficient service and you get to pet a cute little dog while you wait. Jen laminated some…read morepaperwork for me and it was a fraction of the cost and time I woul have spent at one of those corporate print shops. Plus, she's nice and so is her dog, so win-win! I highly recommend.

Value Copy is amazing! I called them and they were so nice and helpful on the phone. They answered…read moreall my questions and made me feel welcome right away. They told me I can come in for anything I need, and you can really tell they care about their customers. Highly recommend them for any printing or copying needs!

TLDR took my laptop to Arbor Computers for webcam issue, they told me it was the motherboard and…read morenot worth fixing, returned my laptop with screen falling off and put together incorrectly. I gave them a chance to fix it, they returned the computer still broken and now with cracks in the casing. Now having the time where I did not need the laptop for a while and scared of further damage, I took it to a different store. Here were some of the damages incurred under Arbor Computers care: -Broken backplate -Broken bottom plate -Missing screws -Screen detached and held in place by super thick double sided tape -Damaged cables The business that fixed the damages said they had never seen anything like it and were baffled how Arbor Computers had cocked up such a simply job so badly. They also fixed the camera Arbor Computers deemed unfixable without a $700 motherboard replacement; the motherboard was not the issue, not even close. Once again, if you value your electronics do not take it here, especially not a gaming laptop. They have no idea what they are doing and have no care for client's property.

Efficient. Professional. HIGHLY RECOMMEND…read more Not filling in the forma to get to the required number of digits

never again! waste of time! please please do not go here! i went here over and over again working…read moreon my design, only for them to ghost me every message, email, etc. when i went in person, they told me that they weren't sure they were the right fit. we worked 3 months together.

I found Kolossos online when looking for a place to create a high-resolution scanned image of a…read morepiece of original artwork. Kolossos created the most beautiful scanned image and Hot press print. The size of the original work required that 2 digital images be created then merged. The quality of image produced by this method looked just like the original and perhaps better, since the color was slightly more vivid and they even photo-shopped out a small hole in the paper. I was extremely happy with their work especially for the very reasonable price and fast turnaround time (~1 day!). The high quality service that I received continued with them packaging and shipping my print. I highly recommend Kolossos for their service and quality of work. I intend to return in the future!

Unfortunately I wasted time designing my business cards at this location, for starter the employers…read moredidn't know how to help me with the computers. To make matters worse those cards never were printed but I got the charges that I'll be disputing with the credit card.

Extereme poor service, hand delivered a fedEx envelope with next day deliver and it is still in the…read moreAnn Arbor Office 48 hour later. Not happy with customer service, only get recorded messages can't talk to a actual human anymore. what the hell is happening to service.