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    Recommended Reviews - Waggin Tails

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    15 years ago

    Teresa is great and does a wonderful job, I highly recommend. She will take great care of your "baby"!!!

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    12 years ago

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    The Dog Zone - Penny

    The Dog Zone

    (18 reviews)

    We take our dachshund and chiweenie for nail trims and these guys have it down to a science! They…read moretake good care of our babies!

    Only one star because we could not select negative zero. The business staff demonstrated their…read moreincompetence and neglect of animal care by killing our 6 month old healthy puppy. One week after getting a clean bill of health from the veterinarian, we boarded our 6 month old puppy for 10 days. The Dog Zone manager Jen called us for the first time on day number 9 of our vacation, to tell us that our puppy had not been eating for several days and was vomiting. Still confused on why no phone call was made to us on day one of our puppy not eating or on day one of vomiting! Jen was more concerned about someone coming to pick up our sick puppy to get her out of there, but gave absolutely no concern for our puppy hanging on to her life. I am assuming if she could get the puppy out of the building, then she cannot be held responsible for animal neglect. We were out of the country and insisted that our puppy be taken to a veterinarian immediately, rather than someone picking her up. I will say Jen did finally take our puppy half dead, to a veterinarian, which should have been done the first day of her showing signs of being sick. The veterinarian stated she was barley responsive ,had pale gums, low white blood cell count and low body temperature when she arrived. She was put on oxygen immediately, due to her inability to breathe on her own!! The Dog Zone Manager Jen only told us our puppy was not eating and had vomited. Jen said she did not even think that our puppy would need any overnight care at the veterinarian. We had our puppy transferred to an emergency veterinarian and we authorized aggressive treatment to save her life. She was diagnosed with pneumonia, from likely aspirating her own vomit. The veterinarian believed the pneumonia happened over sometime and not the same day the manager notified us. Even after aggressive treatment our puppy could not be saved and we could not even say goodbye to her because we were in another country. If we had been notified the first day our puppy was not eating we would have insisted she be taken to a veterinarian immediately. But, Jen is not the only individual at the business that was aware of my puppy barely hanging on to her life because my puppy had been in this severe medical condition for days!!!!! Where is the humanity and compassion for our furry family members OR are all of the employees at this company just wanting to get the "problem pet" out of the building, so they don't have to be held responsible for their pure malice. This boarding/ daycare may seem trustworthy but do not make the mistake we did by trusting them with your furry loved ones. Now our puppy will never see her first Christmas!

    Waggin Tails - groomer - Updated May 2026

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