I will b suing these people. My dog has a gash 6inches long, two inches deep. Bald spots all over…read more Bleeding scared, crying when returned to me. I have $3000 yorkies. Anyone who wants to join lawsuit send me email. Dont pay attention to those 'good' emails-theyre from employees. I called and spoke to owner. Janicca (?) who offered her apology. I believe the employee who cut my dogs is still employed there. I want her fired OR the placed closed ...r they licensed?

Love this place for my puppies! I have a mutt and a yorkie, and each time they do a great job on…read morethe both of them. Friendly and affordable!

I had recently seen a maltese/yorkie mix so nicely groomed I had to ask where they got it done, and…read morethis was the place they said. So I gave them a try after several fails of making a appt with three other popular places in town, I wasn't waiting a month to two months for my dog to get groomed. I called and was able to bring her right in. This is not a new looking establishment when I pulled up, a bit weery and especially upon walking in...it just wasn't my vibe...they love their house plants!! But setting all that aside the nice lady took my maltese and I walked away nervously. I get a call in an hour and she's done. I go to get my pooch and I was soooo pleasantly surprised that I just couldn't believe it. She did exactly what I requested, closely shaved down, but leaving the tail and head rounded. Sooooo freakn cute! A cute bow on top of her head and bandana was around her neck ready to greet me. I would definitely go back!

Only giving 1 star.. The place is dark, dirty, and smells hesitant to leave my dog there, when I…read morepicked up my dog she was scared and still wet. I witnessed them cage drying a dog. Umm dogs have been known to suffocate with cage drying.. I told them I didn't want my dog cage dried .Didn't think that was legal anymore.. The old lady that works there is extremely rude.. Said my dog would be ready in an hour and a half almost 4 hrs later she was done but still wet when I picked her up.. When I called to see how much longer ( because it had been 2 hours) the old lady that was extremely rude told me that they hadn't even started on her yet an to just to come pick up my dog and hung up on me I called her back and told her to get my dog done. (only cause she needed her hair cut and she was already there). I probably should have just picked her up.. I will never go back to this place again. I thinking they possibly mistreat the animals with the cage drying that I witnessed and the fact that my dog seemed terrified when I picked her up. Do not recommend this place to anybody. One more thing no dogs are required to have any type of shots. No shot records required. So you never know what kind of disease is circulating in that place. Found a much nicer cleaner place for my dog..

Great staff and clean kennels. They have sever sized kennels. I love the huge grassy yard the dogs…read morecan run and play in. The last time I took my dogs for a three day weekend I saw that they even pet sit cats and birds. I've also used the grooming service and they spent a lot of time to thoroughly clean my long haired large dog. One of (or possibly the only) groomer in town that would even attempt my 80 lb. double coated fur baby.

lady's up front are very rude they gave me and my wife attitude when we're asking question very…read moreunhappy will be finding a new place for my dog

Pet sense has a great array of supplies you would need for your dog or cat. For a small pet store,…read moreI was surprised to see that they carried items like blue buffalo dog food, kennels, gourmet treats, bath supplies, dog clothes and more. I love their rewards program they have where you buy 10 bags of a certain brand and size of dog food, and get a bag free. I take my pup here everyday Sunday to get her nails clipped and grounded and they do a fantastic job! It's only $2 plus tip. I was also informed by their friendly and personable staff that they sometimes host a low cost vet clinic. Also military discount here is 8% off your total bill.

Love this store the employees are always super nice! Prices are cheaper than other stores. They…read morehave cute cats for adoption!

We have visited the store since it opened for a variety of animals, including a red eared slider…read moreaquatic turtle, our dogs, and our cats. This afternoon we experienced our first puppy training class for our brand new Dachshund puppy. The trainer, Sarah, worked with us individually and learned about our household, the challenges we are currently facing with our puppy, and then showed us some amazing techniques that matched what we have been reading about and watching on YouTube. By the end of the puppy training, we had our new little guy sitting, laying down, and doing much better on a harness and leash. She made some great product and behavior recommendations for us, and pointed us in the right direction of some amazing products that are going to make our life easier and the puppies life more happy. Kudos to the store, and Sarah! We are looking forward to going back and leveraging her expertise in a six week course of puppy training classes. This place is like the Apple Store for little pets!

Walked in with my boyfriend just to look at the animals, its something we do regularly when I go…read morevisit him as he is stationed at Cannon. Looking around I noticed a horrific sight, there was an ungodly amount of mold growing in both food dishes of the hermit crab terrariums. not just a little mold, but it looked as it if it had been growing for weeks. there were pieces of dead crabs all over the tank. The sight of it made me sick. No animal no matter how small should never have to experience such awful mistreatment and suffer to death the way they have. The manager said they would clean it up, but I have little faith that they will implement the close care that any of their animals deserve. I will never shop or purchase anything at this petsmart, the sight i saw was truly animal abuse, and as an animal lover and collector, and former pet store employee, I was truly disappointed in how the situation was handled. I filed a complaint with corporate and am waiting to hear back from the district manager.