I will b suing these people. My dog has a gash 6inches long, two inches deep. Bald spots all over…read more Bleeding scared, crying when returned to me. I have $3000 yorkies. Anyone who wants to join lawsuit send me email. Dont pay attention to those 'good' emails-theyre from employees. I called and spoke to owner. Janicca (?) who offered her apology. I believe the employee who cut my dogs is still employed there. I want her fired OR the placed closed ...r they licensed?

Love this place for my puppies! I have a mutt and a yorkie, and each time they do a great job on…read morethe both of them. Friendly and affordable!

We have been bringing our 3 dogs to Waggin' tails (now known as Magnolia Pet or paw I don't know…read morefor sure) Afor 5 years now for boarding. My oldest dog has severe separation anxiety and if cornered can snap, which often leaves me weary about leaving him with strangers. The older male who often works the counter and boarding was so gentle and a genuinely great man. He loved my oldest dog and left him out of the kennel area to walk around freely, which made me happy. It didn't take long after the first visit for my oldest pup to run towards the door and veg in excitement to be let in so he could see his friend while I vacationed. I price checked between Sierra pet hotel and Waggin Tails and Waggin Tails was significantly cheaper, also offering military and first responder discounts. I have never had my dogs groomed here since they are short haired. My dogs have not been boarded at the facility since the name changed, but as long as the older gentleman is still working there we will return!

Worst dog groomers I have ever used! When we dropped him off we were very clear as to what we were…read morelooking for, a simple trim around his ears, neck, rear, and paws. When my wife picked him up they had shaven him from nearly head to tail down to 1/2"! In the places where they did not shave him his fur was patchy and completely uneven. They did a completely horrible job and I will never trust them again to groom my dog. The reason for the horrible cut according to them was because they "messed up" and that their normal equipment was broken. When I called back later that afternoon to complain a gentleman simply told me that if we were not satisfied just "don't ever bring him back here again" No apologizes, no talk of a refund, just rude and unprofessional. My advice, take your pet somewhere else.

Pet sense has a great array of supplies you would need for your dog or cat. For a small pet store,…read moreI was surprised to see that they carried items like blue buffalo dog food, kennels, gourmet treats, bath supplies, dog clothes and more. I love their rewards program they have where you buy 10 bags of a certain brand and size of dog food, and get a bag free. I take my pup here everyday Sunday to get her nails clipped and grounded and they do a fantastic job! It's only $2 plus tip. I was also informed by their friendly and personable staff that they sometimes host a low cost vet clinic. Also military discount here is 8% off your total bill.

Love this store the employees are always super nice! Prices are cheaper than other stores. They…read morehave cute cats for adoption!

Great staff and clean kennels. They have sever sized kennels. I love the huge grassy yard the dogs…read morecan run and play in. The last time I took my dogs for a three day weekend I saw that they even pet sit cats and birds. I've also used the grooming service and they spent a lot of time to thoroughly clean my long haired large dog. One of (or possibly the only) groomer in town that would even attempt my 80 lb. double coated fur baby.

lady's up front are very rude they gave me and my wife attitude when we're asking question very…read moreunhappy will be finding a new place for my dog

We have visited the store since it opened for a variety of animals, including a red eared slider…read moreaquatic turtle, our dogs, and our cats. This afternoon we experienced our first puppy training class for our brand new Dachshund puppy. The trainer, Sarah, worked with us individually and learned about our household, the challenges we are currently facing with our puppy, and then showed us some amazing techniques that matched what we have been reading about and watching on YouTube. By the end of the puppy training, we had our new little guy sitting, laying down, and doing much better on a harness and leash. She made some great product and behavior recommendations for us, and pointed us in the right direction of some amazing products that are going to make our life easier and the puppies life more happy. Kudos to the store, and Sarah! We are looking forward to going back and leveraging her expertise in a six week course of puppy training classes. This place is like the Apple Store for little pets!

Walked in with my boyfriend just to look at the animals, its something we do regularly when I go…read morevisit him as he is stationed at Cannon. Looking around I noticed a horrific sight, there was an ungodly amount of mold growing in both food dishes of the hermit crab terrariums. not just a little mold, but it looked as it if it had been growing for weeks. there were pieces of dead crabs all over the tank. The sight of it made me sick. No animal no matter how small should never have to experience such awful mistreatment and suffer to death the way they have. The manager said they would clean it up, but I have little faith that they will implement the close care that any of their animals deserve. I will never shop or purchase anything at this petsmart, the sight i saw was truly animal abuse, and as an animal lover and collector, and former pet store employee, I was truly disappointed in how the situation was handled. I filed a complaint with corporate and am waiting to hear back from the district manager.