Management reached out regarding the matter, apologized, reviewed the incident, and offered a gift card for the inconvenience, although it doesn't change my experience, I do appreciate the effort to make things better for a second chance on the expense of the company. I will give this business/restaurant a second chance but just not that location. A special thanks to the General Manager for reaching out and reviewing and understanding my experience, Thanks Again, hopefully the next experience is better than the last. read more