Dirty, wrong order, Really dirty. Expensive. I'm staying at local hotel and thought I'd grab something close. I was the only customer with 3 people on shift. Every surface was dirty. I found the cleanest appt at the bar (just some crumbs...nothing sticky) and gave it a shot. I hadn't been to WH in years, as they aren't available where I live. I remember my time in high school and college with fond memories of WH. Thankfully, the food is the same. Chicken sandwich, waffle, and hashbrowns scattered covered and smothered. Tasty! They forgot the extras on the hashbrowns. Bacon on the chicken sandwich was very poor quality, so I set it aside. What I ate was good. But, man, was this place dirty! $20 for a chicken sandwich and a waffle. This location will likely close soon, if it doesn't do something to improve. read more

I rarely give five stars. But, this morning's eating experience at my local Waffle House was perfect! We're new to Montgomery, and there are lots of breakfast joints to enjoy, and lots of Waffle Houses. But, this one is only a few blocks down the street from us, so we came for a quick bite to eat before starting our Saturday chores...and I'm glad we did. We were warmly greeted outside, as we approached the entrance (actually, as we were getting out of our car!). Then we were greeted as we came it. We were quickly shown to a table, which was clean, Lola quickly took our drink order and gave us time to choose from the menu. Prices were totally reasonable! I ordered a Texas Sausage and Egg Sandwich, and a side of hashbrowns chunked with diced ham and covered with country gravy, and hush puppies. Lola brought our order to our table lickety-split, and they were well-cooked, well-presented, well-seasoned, and well...they were just what my taste buds were pining for! Lola checked on us frequently and made us feel welcome and appreciated. We'll be back! Thank you, Lola! read more

Never had a bad Waffle House experience until now. This was a miss. Hard grits, 2 sets of eggs, cause the first order was wrong, anorexic waffle, and overcooked sausage. Waffle served first, 15 minutes later, grits, eggs, and toast, 5 minutes later, sausage. Unusually slow service for a waffle house, and we were 2 of 5 customers in the whole place. Waitress spent time on her cellphone. Music was on point. read more

Waffle House - Hard grits, 2 sets of eggs, cause the first order was wrong, anorexic waffle, and hard hash browns. - Diners Near Me - Montgomery, Alabama

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Very good food, as usual, and friendly environment . They do eggs correctly and never let your coffee cup go empty.

Worst service I've ever seen from a Waffle House and I've been to many considering I'm always traveling on military orders. Employees are lazy and find excuses not to seat you. They have refused service because there was 2 parties and they said they were busy despite having 6 people on shift. I ordered food to go an it took an hour. The food was shit. Soggy hash brown and everything else was salty. Never come here, it's a waste of time and money. read more

Would be a zero star if i could. Worst service I've ever seen at any Waffle House I've ever been to. 6 employees here, maybe 2 of them working. Everyone else is just hanging out. Serving everyone on to go plates and using plastic silverware because they don't wanna do dishes. Messed up mine and my buddies food orders, forgot to put the whole order together and then blamed us. This one should be shut down or replace the entire staff here. read more

Waffle House - Diners Near Me - Montgomery, Alabama

Zero stars. Filthy. Bad attitude there. Walked in at 07:00 and was told there would be a long wait for a SHIFT CHANGE! The only waitress there didn't ask us if we wanted a drink and a menu while we waited. No one was eating (12 people in the place). One block away is the opposite experience: Farmer's Market Cafe'. Immediate service, the waitress had a tray full of food, still greeted us and took our drink request. Another brought the coffee and menus right away. Terrific food too. And inexpensive. Glad we left Waffle House. read more

For this Waffle House to be in the middle of downtown historial Montgomery Alabama, it sure does not service it's customers well. You would think this location would be on point with staff and food. Service is unacceptable! read more

Waffle House - Waffle House - Diners Near Me - Montgomery, Alabama

i feel bad giving this one star cause the staff is great and very friendly and attentive. However, there is not getting around the fact that my dogs shouldn't have to eat this food. The waffles were way way undercooked, as were the hash browns. I mean cmon, this is the easiest food in the world to cook. read more

8 of us walked in around 10 pm, April 11th. There were 1-2 customers total prior. Ended the visit with not getting all of our food and many beverages came after food arrived. Omelette machine wasn't working. There is certainly opportunity here. read more

They chased off a crazy crack hear and then walked us to the hotel they helped all 21 of us and treated us all although it was lengthy we showed up unannounced and they he good was amazing also give Amos a raise read more

If you are visiting Montgomery, pass by this location. The facility was not clean. There was food and trash under my booth and no one attempted to sweep before we sat down. When I got my toast, I was given a jelly packet on my plate that was opened. After eating 1/3 of my food I found curly black hair on my plate. Clearly it wasnt mine. I told the manager that I didnt need a new plate of food, but no one offered to discount my meal. I should have curbed my Waffle fix for later! Just horrible! read more

It's Waffle House. You know what the food it's. Staff was really cool and really friendly. Did all the right COVID stuff and reminded (nicely) some folks to do the right thing. Same Waffle House food, but good folks read more

My waffle was not cook all the way through you can taste the dough I have been calling the location down town on Madison Ave and They is not taking orders over the phone or answering the phone the answer machine keeps picking up I need a refund for my food can someone please contact me ASAP! read more

There is nothing like Waffle House on a Saturday morning. It's always packed and full of life. The atmosphere is usually always great. It had been a while since I've been to one, but yesterday morning that was our choice. I had got the All star special (the usual) with cheese eggs scrambled, bacon, waffle, sugar grits and toast. And my son had got a Waffle and sausage patty. The food never disappoints and it's always cooked to order. My son decided to only eat his sausage and my bacon. Didn't partake in his Waffle at all. So I ate his and mine, along with the rest of my food. I couldn't let food go to waste. Haha. Waffle House has always been a go to spot since I was in college. Either late nights or early mornings. read more

Waffle House - a child eating breakfast - Diners Near Me - Montgomery, Alabama

Every time we go on vacation in the south we have breakfast at Waffle House. Some of the restaurants might be a bit dirty, but we love their food and the employees are always nice to us. The prices are very reasonable and it beats going to McDonald's. read more

Waffle House - MAR2014 - Diners Near Me - Montgomery, Alabama

The Madison Ave Montgomery ,Al. location service was awful. The waitress Libby complained about having to work7 to 7. I had to ask for silverware 2x. Everyone went to the back of the restaurant for 13 minutes making me having to wait to pay. I mentioned the long wait to someone that identified himself as George the assistant manager. He told me that I was lucky that I was served at all. He told me that they did not need customers . As I was leaving Libby said "that's why I did not want to check him out." I have eaten at a lot of Waffle Houses. This is the worst one ever! John B read more

Two stars is being generous, we came in and it greeted sat down at the o my clean empty booth and waited 5 min the waitress came up never greeted us just stood there till I said hello she said what do you want to drink? We ordered our drinks and food at the same time. Our food came before she brought our drinks. She didn't put the silverware down she just handed it to us. Then put the drinks down and we didn't see her again. My husband stopped her and asked for a refill and we never got it. I fact she walked off the floor never to be seen again. I had to walk to the cash register with no check and tell them we wanted to pay. It wasn't busy, and they had 3 books and 2 other servers. Still nothing. I'm very disappointed and this is why we do not eat here service is horrible. However; and this is why the 2 stars the second star is for the food. Props to the cooks it was very good. read more

Waffle House - Empty cup never refilled - Diners Near Me - Montgomery, Alabama

I am a fan of waffle house usually. We chose this over someplace else because a friend of mine from out of town had never been to a waffle house. But this was one of the worst ones ever. The service was terrible, my bacon was cold, almost as cold as my coffee. The worst part was the waffles were under cooked and not edible. Sad. read more

Yeah because you don't know how to work and then you always close in the morning every time I try to come up here at 4:00 or so so you can't tell me y'all open 24/7 cuz that's a lie I'm sitting at one right now she told me 7 minutes now she's telling me 8 minutes I reckon if I go up there after 8 minutes she's going to tell me eight more it don't make sense you get your s*** together waffle House read more

Would it really be a trip to the south if you didn't stop at Waffle House? The answer is no! I came here for brunch on a busy Saturday morning with some friends. We sat at the bar and received decent service. I ordered the cheesesteak hash brown bowl which is freakin delicious by the way. My other friends ordered the breakfast sandwiches and waffles to share. The only downside to our experience was that when they brought the last plate over somebody cleaning dishes sprayed the food with dish water. My friend and the waitress exchanged awkward stares and they ultimately ended up serving his dishwater soaked food to him. He ate it, we are all still alive and we will probably eat at another Waffle House in the future. It's a past time, they aren't noted for the atmosphere or the service. We all really come for the delicious freakin food! read more

A wonderful Waffle House experience. In regard to all the negative reviews, please understand one thing: the culture in Montgomery, AL, is unique. What may be considered curt behavior in another area of the US is simply a way of expediting business at this particular Waffle House. The servers are extremely friendly, as LONG as you are friendly in return. They demand respect and will in turn give you, the customer, respect. The food is delicious, and I have thoroughly enjoyed this Waffle House experience. I hope you do too! read more

The staff never gets your order right. I called in a order and when I got home it was all wrong. I called to complain. They told me to bring it back to fix it. By the time I arrived back at the restaurant I had lost my appetite. I asked the Manager to remove the order from my ticket which they messed up and she stated they don't give refunds. I sat and waited for the corrected order that the manager took and it was still wrong. read more

Can't multi task... at least put the order in, take a drink order than do whatever else you have to do. The worst. Don't do it people. Eat here at your own risk... Jalisa, girl you need some retraining. read more

Great customer service at this location. Our orders were to-go, and the ladies were very nice. The chef makes the best eggs! This location is right across from a Circle K gas station as well. I highly recommend it! read more

I love me some waffle house but this one was the worst in all my travels. 3am.... I'm the only customers, 1 waitress is out cold, the cook was sleeping in the back too... My waitress had to wake him for him to only to make the worst, sloppiest patty melt I've ever had. I watched him throw egg shells on the floor not even aiming fof yhe trash can and then step on them.... this place looks like its never been cleaned needs to be closed down.. read more

This location had the best customer service EVER! They were so attentive and made sure we were doing okay.

Our experience here was so bad it verged on comic. At times I truly wondered if we were being filmed. To say that the servers were not the sharpest tools in the toolbox would be like shooting fish in a barrel, but pretty much every thing that could be done incorrectly was done incorrectly. Nothing was cleaned up (dishes were actually pushed DOWN the counter, away from us, as if that constituted cleaning), it took about 20 minutes to simply place our order, our waitress (who was actually quite sweet and well meaning) disappeared repeatedly, nothing we asked for arrived (butter, milk for the coffee), incorrect things were brought to us, etc. I can honestly say this is a meal I will remember for the rest of my life. It was truly that memorable. If you want to be shocked and awed by raging incompetence, or to go through the seven stages of grief, come here. As my friend kept insisting, through her laughter and tears, we were at a very "special" Waffle House. You've been warned. read more

If you desire a half decent breakfast or meal any time of the day, head to a fast food drive through because not even this Waffle House can deliver that. The orders placed by phone are NEVER correct, the food is never done on time. You will need to provide your own plasticware as they never have any as its "locked up". The orange juice has been warm and molded a few times which has prompted reports to the local health department. The price you pay one day for the same thing will be completely different the next and nothing has changed. The management here is non existent. Calling the 800 number is a joke to make customer feel as if they're being taken care of. We all know it's a Waffle House and not a 5 star restaurant, and we don't expect it to be, however, even an average 2 star drive through does better than this. read more

Slow. Rude. Blatant disrespect. I would give zero stars if I could. Do not go to this Waffle House.

Out of cheesesteak.... Out of Mayo.... Served waffles half done.... Still sitting here waiting in drink.

The food was good and the service was great. The tea was hot and did not taste the best so I opted for water.

Awesome service at this location (Desiree was my waitress and was great!) and great atmosphere!

First of all let me say how much I love going to Waffle House. I frequent them often all throughout the state of Alabama. This has got to be the slowest and rudest one I have ever been to. When I walked in, there were four dirty booths and five spots at the counter that had not been cleaned and no one was bothering to get to it either. They had two cooks and 4 or maybe 5 servers. They were not that busy. After 20 minutes of being there I had been given a napkin w/ silverware only. Had still not been spoken to, offered a cup of coffee or any drink, no menu was there, I knew what I wanted anyway so I walked out and went to the chic fil a on the next block. Within two minutes there I had my food and was greeted by two employees. read more

All we can say is the food was good, the service was not. Ordered a waffle and told two waitress and finally the third waitress got it but we were already done with the meal, plus had the music so loud you could not carry on a conversation without shouting. They apologized but the harm was already done. The first time we went there, we walked out because we sat there 15mins and was not waited on. Thought we would give them one more try. We have learned our lesson. read more