I really like this bank, I have never had any problems. Today I went in to add a savings account…read moreand Zoe helped me. She was very sweet and polite and answered lol my questions and gave me some good tips. Thank You Zoe

You will not find a nicer group of people to work with. It's a small branch and they will remember…read moreyou.

Great customer service, always! I have had an account since…read more2014. I like to be treated like a valuable human being by a person with a smile and a helping attitude.

So I wasn't actually going to leave a review of a bank that I've just generally never had problems…read morewith but then I saw the previous review where some idiot talks randomly about Chase being why people like California, and now I'm very confused. Chase has banks in 26 states and is one of the "big four" banks that handle millions of peoples' banking needs. As I mentioned, I have never had an issue at this Chase in particular and can imagine that since it's in Bellingham that it's likely staffed by people who are local and may have even grown up or spent their entire lives living in the state of WA. So maybe, if you have a problem with someone who told you the time frame it would take to open a credit card with them in a fashion you were upset with, you should blame it on that person (who is almost 100% going to be a Washingtonian) and not somehow randomly talk about CA. Place eye roll here.

I thought they seriously wanted to keep their long time members happy, especially those of us that…read moreare small business owners, but after what occurred today I highly doubt that. When I opened my small business account at this location I was told that the basic business accounts had no minimum balance requirement and would not be charged a service charge each month as long as I signed up for online banking and opted for online only statements. However, since I opened my small business account I discovered that they've been charging me a service fee every single month since I opened the account when they aren't supposed to be charging me one. I guess it's time to finally take and pull all of the accounts that I have with them and take them to WECU which doesn't play the constant games that they play with small business owners, especially ones that have been long term members!

I opened an account last week so I can move away from Wells Fargo and to a more local bank. my…read moreexperience was top notch from application to finalization. The staff we kind, knowledgable, and helpful. I left feeling like I was in good hands.

My wife's debit card had been compromised, she needed to get a new one. We live an hour away from…read morethe bank. she talked to a man from our branch and asked him if I could come in and get her new card, he said yes, When I got there the only man there waited on me and told me that she would have to come in. I went back home and brought her to the branch to get her new card. Come to find out, it was the manager of the bank. His name is Charles Christensen. I filed a complaint to the main office. I hope he no longer works there.

Ok Banner Bank, I see you now, I clearly see that you don't give a rats ass about your everyday…read moreaverage customer. I'm guessing that if we were among the 1% that we would be being treated much differently, but that's not the case! This is a fair warning to all the regular hard working people out there who choose to Trust this bank with their money-don't! If, god forbid, you hold an account here and your account gets hacked, do NOT expect Banner Bank to do a damn thing to help you! First off, after hours is after hours, you will have absolutely no way to report an account breach, there is no option for this, there is a lost or stolen and you can shut your card off, but that's it, no one to talk to to help you through a scary, intrusive situation. When your account is completely wiped out by a hacker, they will tell you there is nothing they can do until all the charges clear! And then, and only then, can we dispute the charges, which will take up to a few weeks to maybe get your money back! YOUR MONEY IS NOT SAFE HERE! Especially if you are a paycheck to paycheck family, like a lot of us these days, you are risking not being able to provide groceries that week because a shitty person decided to steal your entire paycheck! You will risk not being able to purchase your prescriptions and hope to god you will be able to keep going till next payday because Banner Bank will not help you, not at all! As a matter of fact, they won't respond to any messages if they are sent in the after hours, don't expect to get a response ever. We've had issues here every now and then, the most popular one is when they lose your entire deposit, yes, that's happened several times, but we still stayed for some stupid reason and now this happens and good luck to those who choose to trust you, I wouldn't wish this treatment to my worst enemy!

I use savI bank for our new home loan that we needed... Darrell Elke was the loan officer that…read morehelped us over there and he did such a great job and we couldn't have gotten into our new house without them. I don't always write reviews but had to throw this one out there because we were so Thrilled with how easy they made it for us and how quick they went and getting us taken care of. Thanks Darrell, I'll always refer you to anybody who is looking for a home loan

This is an outstanding bank. They're friendly they know you…read moreby your first name and helpful. I am always treated courteously and recommend this bank to everyone I know.

I have been with Andrew Jewell Insurance agency for a number of years. They have always done their…read morebest to go above and beyond the scope of their duties, from sending me a birthday greeting, to being there when I have minor questions that most companies would ghost me, to going full pitbull when another Insurance company's client caused damage to my vehicle and they tried to deny my claim. What I'm trying to say is they treat you like an actual friend, not just a client. Although there are companies who may be able to give you a slightly lower rate (not much), other companies will not match the treatment you receive from Andy and his staff.

I would not recommend this agency. They have one superstar in their agency by the name of Tamela…read morebut the agent himself is hands off once he sells you the policy. I cancelled the policy because of their lack of service and was billed over $768.00. When I questioned the balance they turned it over to collections. Insurances are all somewhat comparable but what makes an insurance company shine is their customer service.

Buyer beware! We put a good sum of money in a 7 month CD. We were advised we had a 10 day grace…read moreperiod at the end of the term to adjust funds or change our investment. The interest rate would be changed at that time to the new market value. We received the form letter reminding us of this and letting us know when our term matured. We chose not to make any changes figuring a competitive market rate would still be offered. I happened to check yesterday. The 4-5 month CD is at 4.88%. Our now 6 month CD is at .15%! Yes! Almost nothing and less than our savings accounts making 1.24%. We did not receive any notice that a change this extreme was in the works. We are closing out the CD today and reinvesting. This is not a reflection on the Barkley staff, but rather on the management of the bank and their lack of communication to support their customers in making vital decisions to protect their well being.

My wife and I had a great experience with our construction loan at this branch. Kira Rooney was…read moreamazing... it was a harrowing process in some ways (my advice would be to not start construction until you have all the financing fully locked into place, lol) but she made it as painless as possible and was a pleasure to work with. My only complaint is that we didn't meet her in person until it was all over (because of covid) , which is a shame as she's one of those people that just instantly brightens your day.

We just purchased a house in Bellingham while living in California and we used Gena Stremler as our…read moreloan officer. She was extraordinarily helpful and friendly. She kept in constant contact so we knew what she needed from us and where we were in the process from start to finish. I highly recommend her for your mortgage needs.

My husband and I recently refinanced our home and worked with Carmen Denson, AVP/Senior Real Estate…read moreLoan Officer. I cannot speak highly enough about Carmen and her timely attention to detail and help! She worked with us on our original loan and she was a great comfort and source of information as we relocated from Colorado to Washington. I will sing her praises as well of those of Peoples far and wide. Thanks for the great service!