My wife's debit card had been compromised, she needed to get a new one. We live an hour away from…read morethe bank. she talked to a man from our branch and asked him if I could come in and get her new card, he said yes, When I got there the only man there waited on me and told me that she would have to come in. I went back home and brought her to the branch to get her new card. Come to find out, it was the manager of the bank. His name is Charles Christensen. I filed a complaint to the main office. I hope he no longer works there.

Ok Banner Bank, I see you now, I clearly see that you don't give a rats ass about your everyday…read moreaverage customer. I'm guessing that if we were among the 1% that we would be being treated much differently, but that's not the case! This is a fair warning to all the regular hard working people out there who choose to Trust this bank with their money-don't! If, god forbid, you hold an account here and your account gets hacked, do NOT expect Banner Bank to do a damn thing to help you! First off, after hours is after hours, you will have absolutely no way to report an account breach, there is no option for this, there is a lost or stolen and you can shut your card off, but that's it, no one to talk to to help you through a scary, intrusive situation. When your account is completely wiped out by a hacker, they will tell you there is nothing they can do until all the charges clear! And then, and only then, can we dispute the charges, which will take up to a few weeks to maybe get your money back! YOUR MONEY IS NOT SAFE HERE! Especially if you are a paycheck to paycheck family, like a lot of us these days, you are risking not being able to provide groceries that week because a shitty person decided to steal your entire paycheck! You will risk not being able to purchase your prescriptions and hope to god you will be able to keep going till next payday because Banner Bank will not help you, not at all! As a matter of fact, they won't respond to any messages if they are sent in the after hours, don't expect to get a response ever. We've had issues here every now and then, the most popular one is when they lose your entire deposit, yes, that's happened several times, but we still stayed for some stupid reason and now this happens and good luck to those who choose to trust you, I wouldn't wish this treatment to my worst enemy!

I thought they seriously wanted to keep their long time members happy, especially those of us that…read moreare small business owners, but after what occurred today I highly doubt that. When I opened my small business account at this location I was told that the basic business accounts had no minimum balance requirement and would not be charged a service charge each month as long as I signed up for online banking and opted for online only statements. However, since I opened my small business account I discovered that they've been charging me a service fee every single month since I opened the account when they aren't supposed to be charging me one. I guess it's time to finally take and pull all of the accounts that I have with them and take them to WECU which doesn't play the constant games that they play with small business owners, especially ones that have been long term members!

I opened an account last week so I can move away from Wells Fargo and to a more local bank. my…read moreexperience was top notch from application to finalization. The staff we kind, knowledgable, and helpful. I left feeling like I was in good hands.

Looking for a bank that makes you feel like you are being taken care of instead of being treated…read morelike a number at a large commercial bank? First Federal will be perfect for you. There are none in Seattle but if there was, I would move my accounts there. The Bellingham branch is beautiful filled with warm and inviting employees who always great you with a smile. They have some great options for investments and everyone is knowledgeable.

Their window bankers are very friendly courteous and always provide the banking services I needed…read more Also, this branch office has a minimalist look and is quiet. It could easily be one of the better designed and quiet branches I have frequented

This depressing hellscape always seems to have a line to the door, which they ignore the second a…read morecar comes into the drive through. Despite three or four personal bankers standing around awkwardly no one apologizes for the wait. Also none of the four seem to know how to teller. Fantastic. Too busy creating fake accounts I guess.

I have banked with Bank of the Pacific since it opened. I have never had a bad experience and…read moreeveryone who I came into contact with were extremely helpful and friendly. Everyone seems to know the answer to your questions and if they don't ask one of the other associates for help. Best bank I have experienced.

Really disappointed with this bank and this branch! I opened an account with them as a second…read moresavings and loan bank. I specifically asked for a monthly statement to be sent to my house. This was not done and as a result my savings account was overdrawn, pullin money for my loan payments. Had I known this was happening, I would have gone into the bank that day and deposited cash, before it effected my credit. I will never bank with them again and I don't recommend you to, either. Sincerely- James

Great customer service, always! I have had an account since…read more2014. I like to be treated like a valuable human being by a person with a smile and a helping attitude.

So I wasn't actually going to leave a review of a bank that I've just generally never had problems…read morewith but then I saw the previous review where some idiot talks randomly about Chase being why people like California, and now I'm very confused. Chase has banks in 26 states and is one of the "big four" banks that handle millions of peoples' banking needs. As I mentioned, I have never had an issue at this Chase in particular and can imagine that since it's in Bellingham that it's likely staffed by people who are local and may have even grown up or spent their entire lives living in the state of WA. So maybe, if you have a problem with someone who told you the time frame it would take to open a credit card with them in a fashion you were upset with, you should blame it on that person (who is almost 100% going to be a Washingtonian) and not somehow randomly talk about CA. Place eye roll here.

I use savI bank for our new home loan that we needed... Darrell Elke was the loan officer that…read morehelped us over there and he did such a great job and we couldn't have gotten into our new house without them. I don't always write reviews but had to throw this one out there because we were so Thrilled with how easy they made it for us and how quick they went and getting us taken care of. Thanks Darrell, I'll always refer you to anybody who is looking for a home loan

This is an outstanding bank. They're friendly they know you…read moreby your first name and helpful. I am always treated courteously and recommend this bank to everyone I know.

Went in to do some banking. Had to meet with the manager Paul. The best banking experience I have…read moreever had! I'm going move all my assets to key bank.

Key Bank employees at this branch do not want to conduct business with Black Americans. Asian,…read moreHispanic and white employees there make their contemptuous disdain known by outright ignoring Black Americans upon arrival and then presenting their hostile condescending attitudes. They outright refuse to provide assistance by either stonewalling or by stating there's nothing they will do to resolve any issue. When I walked into the branch on two separate occasions, two different white males told baldface untruths that they hadn't any ability to reconcile my checking accounts. They stated they did not have any forms and didn't have notary services. In reality, neither wanted to accommodate my request because they did not want to provide customer service to any Black American. This typical mindset prevails among whites, Asians, and Hispanics in the area who socially exclude Black Americans from services because none like and desire working with Black Americans.