My wife's debit card had been compromised, she needed to get a new one. We live an hour away from…read morethe bank. she talked to a man from our branch and asked him if I could come in and get her new card, he said yes, When I got there the only man there waited on me and told me that she would have to come in. I went back home and brought her to the branch to get her new card. Come to find out, it was the manager of the bank. His name is Charles Christensen. I filed a complaint to the main office. I hope he no longer works there.

Ok Banner Bank, I see you now, I clearly see that you don't give a rats ass about your everyday…read moreaverage customer. I'm guessing that if we were among the 1% that we would be being treated much differently, but that's not the case! This is a fair warning to all the regular hard working people out there who choose to Trust this bank with their money-don't! If, god forbid, you hold an account here and your account gets hacked, do NOT expect Banner Bank to do a damn thing to help you! First off, after hours is after hours, you will have absolutely no way to report an account breach, there is no option for this, there is a lost or stolen and you can shut your card off, but that's it, no one to talk to to help you through a scary, intrusive situation. When your account is completely wiped out by a hacker, they will tell you there is nothing they can do until all the charges clear! And then, and only then, can we dispute the charges, which will take up to a few weeks to maybe get your money back! YOUR MONEY IS NOT SAFE HERE! Especially if you are a paycheck to paycheck family, like a lot of us these days, you are risking not being able to provide groceries that week because a shitty person decided to steal your entire paycheck! You will risk not being able to purchase your prescriptions and hope to god you will be able to keep going till next payday because Banner Bank will not help you, not at all! As a matter of fact, they won't respond to any messages if they are sent in the after hours, don't expect to get a response ever. We've had issues here every now and then, the most popular one is when they lose your entire deposit, yes, that's happened several times, but we still stayed for some stupid reason and now this happens and good luck to those who choose to trust you, I wouldn't wish this treatment to my worst enemy!

We have a small account here but it's not our main bank. We needed a notary and were in the…read moreneighborhood so we decided to Give it a try. No waiting, no lines, greeted by very friendly young lady who escorted us right to her desk And proceeded to help us in notarizing the document. No issues, no fee..no drama whatsoever... our regular bank should take Note! We will definitely remember this pleasant and easy experience and know we do have options in this town!!! This location highly recommended!

Easy to set up an appointment online. Great customer service. It's awesome to finally have a…read morelocation here in Bellingham/Whatcom county!

I have banked with Bank of the Pacific since it opened. I have never had a bad experience and…read moreeveryone who I came into contact with were extremely helpful and friendly. Everyone seems to know the answer to your questions and if they don't ask one of the other associates for help. Best bank I have experienced.

Really disappointed with this bank and this branch! I opened an account with them as a second…read moresavings and loan bank. I specifically asked for a monthly statement to be sent to my house. This was not done and as a result my savings account was overdrawn, pullin money for my loan payments. Had I known this was happening, I would have gone into the bank that day and deposited cash, before it effected my credit. I will never bank with them again and I don't recommend you to, either. Sincerely- James

I thought they seriously wanted to keep their long time members happy, especially those of us that…read moreare small business owners, but after what occurred today I highly doubt that. When I opened my small business account at this location I was told that the basic business accounts had no minimum balance requirement and would not be charged a service charge each month as long as I signed up for online banking and opted for online only statements. However, since I opened my small business account I discovered that they've been charging me a service fee every single month since I opened the account when they aren't supposed to be charging me one. I guess it's time to finally take and pull all of the accounts that I have with them and take them to WECU which doesn't play the constant games that they play with small business owners, especially ones that have been long term members!

I opened an account last week so I can move away from Wells Fargo and to a more local bank. my…read moreexperience was top notch from application to finalization. The staff we kind, knowledgable, and helpful. I left feeling like I was in good hands.

I've been banking with Peoples Bank for almost 20 years. Prior to that, I was with B of A and Wells…read moreFargo for a short time. The difference is Peoples Bank has the absolute BEST employees who genuinely care for each and every customer. They will bend over backwards for you. They also are very supportive of the community each branch is in, supporting various charities and organizations. If you want 21st Century banking with the old fashioned customer service our grandparents got, this is your bank!

Peoples bank in Ferndale is awesome…read more I made the switch to Peoples bank after I lost confidence in the big local credit union that I was banking at. They have helped me with things that other banks said I couldn't do. It is always a pleasure to do business at Peoples bank. Nathanial one of the local managers is a pleasure to work with. Ivan in the commercial loans department is awesome. Some things that are different from the other big local credit union that I previously banked at: They know your name when you walk in the door, at least some of the staff does. Their online banking is reliable and accurate. Great bill payer options. They have been great with home loans. A great local bank, they have my business.

I wanted to leave a good review for Ruan who helped my fiancé and I open a joint account today. He…read morewas super friendly, professional, and explained everything to us clearly! I've been banking with Chase for years but we chose Wells Fargo for our joint account and am very happy that we did!

Kathy did my paperwork after I got approved for a car loan…read more She talked on and on about her family, what movie she was going to see, her vacations... the signing of the loan took a total of 2 hours to complete. For two hours I had to listen to her talk about herself, when all I wanted to do was understand the terms of my loan. I was late to work. My boss was furious.

I really like this bank, I have never had any problems. Today I went in to add a savings account…read moreand Zoe helped me. She was very sweet and polite and answered lol my questions and gave me some good tips. Thank You Zoe

You will not find a nicer group of people to work with. It's a small branch and they will remember…read moreyou.

I chose Chase because they are all over the country but I stay with Chase because this branch has…read moreSuper awesome customer service. The tellers and managers are Friendly and Helpful.

Received very friendly customer service from bank tellers. When I opened up a new account, the…read moreemployee Fred who opened my account was very considerate and made everything crystal clear!