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    Vancity Savings

    Vancity Savings

    (3 reviews)

    I went in to convert my RRSPs into a RIF because I turned 71. After two appointments I still had…read moreno paperwork from them. This has been my beef with them for a number of years. I have a number of RRSPs with them and have asked them for the last three years for written statement of all my accounts at least once a year which they have never provided. Yes I have online banking but one statement a year for all investments did not seem unreasonable. I did however receive a monthly statement for one account for ONE cent which I asked them to discontinue but they never did. When I went to the BMO this January to transfer everything to them , I had to go back to Vancity to get the paperwork I was trying to get in the fall. Most frustrating bank I have ever dealt with. That day there was one teller, people sitting at desks all around,and a lineup to the door. Extremely poor service and unhelpful staff. Over the years I felt like Vancity made things very unclear and confusing. My husband had a 10000 dollar RRSP there which he never received any statements for . He does not do online banking so again we had to ask for a statement for that. Can hardly wait to close up everything there!! On the other hand I had an RRSP at Coast Capital nearby where I went in November. It took about ten minutes and I came out of there with the paperwork I needed to make the transfer. They were great !

    Friendly, fast service even when there is a line-up!…read more I get the feeling that they are a good working team and help each other when needed. I over heard a man who works there say that he will wait to go on his coffee break so he can help the credit union members in line and proceeded to open up another teller station! Staff remember my name too!

    Scotiabank - banks - Updated May 2026

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