This is a great shop in ETX. Very knowledgeable on diesel and gas engines. Oscar, the technician,…read morewas incredibly helpful and replaced my valve covers on my 2011 Ford F-150. I was able to make an appointment, and the repairs were well priced. Very seamless experience and they have my trust from now on!

Most honest, hardworking mechanic. Always took our cars here while living in East Texas. We now…read morelive out of state and and needed to take our vehicle in while visiting Etx and he worked us in and got our vehicle back up and running safe for our family.

We were traveling to Louisville and passing through Marshall when the car starting making loud…read morenoises. Concerned, we found this local repair shop. The owner, James, though busy, immediately came out to check the problem. He quickly found the problem and a temporary fix and sent us in our way. He could have taken two stranded motorists for a ride. Instead, he represented the very best of the many honest mechanics in the repair business. If you're a local, you need to bring your vehicle here. If you're just passing through, know there's an honest ship that will do right by you.

This auto repair shop must think I am Willie Da Fido around here. They want to charge me $125 to…read morecheck out my truck. I just paid them $700 to replace the fuel pump. Now my truck won't crank unless I relieve the pressure on the fuel line. They took time to tell me my brake fluid needs to be flushed among other things equally an additional $1k. I was planning to go back to get those items fixed. You are not going to milk me. Find another cow. They just missed that $1k trying to milk me for that $125. And they got a bad review from me, which can potentially cost the other customers.

Very great experience here. I've only had a few occasions where I have had to use a body shop in…read moremy life but this was by far the best experience. Great communication. Let me know what was going to happen and when and finished ahead of schedule. Very polite and awesome staff here. The work performed looks perfect. Can't complain about a thing. I hope I never have to be a customer again but if I need a body shop this will be it. Edit: Found a minor issue about a month after I received my vehicle back. Simple oversight but needed to be corrected. I called and figured I would get nowhere with the issue. I was very much wrong as I have never seen a company who went above and beyond to make a customer satisfied/happy as Autobody Express did for me. I expected to meet resistance on it and they just took care of me, no questions asked. I will always use them should I need body work done again and I recommend them to anybody. It is so nice to deal with a business that has integrity and really puts their customers first. Thank you.

I am thoroughly satisfied with the quality I received from Autobody Express repair. They were…read morecompletely professional, yet personable with every interaction. I received consistent status checks for my car through calls and texts. And they were clear and concise as to what to expect for each phase of the repair process. I was especially impressed by their customer service, most notably Caitlin Williams, a true asset to the company. She was on point and always willing to go that extra mile to appease the situation. Her professionalism is impeccable and was reassuring, despite the fact my car had to be re-painted a second time. They met their promised dates and surprisingly, were a day early on the second pick up. My car looks brand new again and I would highly recommend their services!

I paid almost $400 for a oil change, I took it in for low oil pressure, they looked at the previous…read moreoil change sticker and said it needed a oil change, I left with same problems 3 days later, I questioned why they didn't troubleshoot and was told it would be another $800 because timing chain cover was in the way of getting oil pan off to check screen, I took it somewhere else and nothing was in the way of removing it, beware of fraudulent charges, they will take advantage of people with no knowledge of engines

I have been using Southern Longview Automotive for several years now. They are the only mechanic I…read morewill take my vehicles to. Joe always goes over what they found in detail on my vehicle. He is exceptional at helping me understand what is going on with any given issue. He always gives me multiple options and informs me of any possible outcomes of each option. I've never met another mechanic that would take over 20 minutes on the phone helping me understand the problem and make an informed decision. They are always transparent on the parts and labor costs, and they warranty most every part that you get replaced with them. Matt, the owner, and his team are highly knowledgeable and they truly care about your vehicle running properly and safely.

Stopped by here after issue with gmc 2500 transfer case issue while on cross country trip from Fl…read moreto Co. James fixed my problem and got me on the road again! He was so nice and helpful being as we were close to being stranded in the middle of nowhere. After working on transfer case for an hour, got the bushing back in, fluid put in he didnt even want to charge me! Really didnt want $...never had this happen to me in 50 years of owning cars! Wife and I put a $100 bill on his trucks tailgate and headed out to CO! Thanks again, James.

In my recent research of franchise auto dealerships in Longview TX, I came across an interesting…read morefact. .......... Most local new car dealerships show up in a Gregg County judicial records search at least a few times, perhaps 2 to 5 consumer-related cases overall. Far and away, the most numerous cases have been racked up by the local Mitz***** dealership......... However, Lively Cadillac has exactly ZERO cases for, or against, consumers. That's right: A clean record, and that's somewhat rare for auto dealerships. This speaks very well for the dealership. They either treat their customers right from the get-go, or, if there is a problem, they make it right.......... After my recent experience with one of those old-school, high-pressure, plaid-suit jokes of an auto dealership, I will be sure and visit Lively the next time I'm in the market. As I recall, they also seem to keep a good supply of clean, late-model used vehicles of most every make, model, and style. (Smart, very smart.)

We purchased a used truck from Orr Preowned three weeks ago. Paul was friendly and easy to deal…read morewith. The dealership said the sunroof would be repaired before we purchased the vehicle. There have been two substantial rains since our purchase and it has an OBVIOUS leak. Now there is water in the floorboard and the passenger side carpet is SOAKED. I have reached out to the dealership to address this and we have received NO HELP or resolution. They have NO intention of taking care of the customer after a sale. You would be better off and wise to AVOID Orr altogether! I DO NOT and WILL NOT recommend these folks!

HIGHLY recommend! Garrett runs a very honest and trustworthy auto shop. He also provides quick…read moreservice and he is a true expert. It's refreshing to meet people like Garrett these days and we met him at the perfect time. We were driving from Dallas to Destin when our truck broke down near Marshall. Everyone was closed on Saturday including Garrett but he answered our call and helped us right away. He fixed our truck very quickly and even called to follow up a few weeks later to make sure everything was running as it should! Cannot rave about him enough. We need more Garretts in the auto repair industry.

Garretts automotive is one of the most experienced and professional mechanics in Marshall, Texas…read more I found it impossible to find a mechanic that works on Fiat cars and was pleasantly surprised to find this shop. My car was fixed in no time. Thanks, Harry