They did not have the glass that I needed. They were able to make an effort to find the glass…read more Talking to a helpful person makes a difference.

Called auto glass dealers around the Temple area, everyone of them were overbooked and had me…read moresetting up appointments over a month or more out. I ventured out of my area and got ahold of waco auto glass, they were NOT overbooked and I was able to get my Durango an appointment within 2 days. The lady on the phone was not only professional, but seemed genuinely interested and helpful. I was able to have them come out to my house for just $15 more on the installation, which allowed me to not miss a day of work. The installer called when ready to come out and deliver, he was professional yet friendly when I talked to him on the phone. The price plus delivery was less than what all the other shops had quoted me, which I appreciated. Also I was given a 1 year warranty on the glass and install which was icing on the cake! I will definitely keep them in mind if I have glass needs in the future.

I've taken three cars here now and have always loved the results and friendly staff. Quick and easy…read moreturn around.

The staff was very polite and understandable.keepnup the great work Heat Wave.My family has been…read morethere as well.and many more will come I will do my part.

Chris Simmons! I came in today to make some purchases to get my subwoofer working again after…read moresomething had went wrong. Chris did a quick diagnosis of the issue and switched my fuse out and said to have a good day. After seeing how busy they were and he still took the time and effort to show great customer service, i wouldn't see why anyone wouldn't come here. Customer service like this is worth any price, yet they are still competitive with other local Waco audio shops

This place is fantastic! Make an appt you won't be disappointed. I've taken multiple cars here for…read morewindow tint and have never been let down.

We got a big crack in our windshield on a trip recently. It traveled all across the windshield. So…read morewe looked up on yelp and we found Safelite. We took our car to this Safelite and they did a great job. The atmosphere was great. The service was wonderful! They did a super great job and I recommend this business very much. our insurance paid for some and we didn't have to pay a whole lot. It was a good value also.

The staff seems untrained and inattentive. I regret choosing…read morethis place for my windshield repair. Customer service? What's that? They sure don't know.

The best service in the area. Prompt, courteous ! Exceptional customer service!!! We will never go…read moreany place else. Definitely recommend this place!!

Please don't make the same mistake I did. I went to have a very small crack repaired in my…read morewindshield so that it wouldn't run. I thought I was doing the right thing.. I was but with the wrong company. They do state they aren't responsible for further damage to your windshield and that's the truth. It was clear that the moment we drove up the young man didnt want to work. He attempted to repair the small crack and made it run across our windshield, now it will cost me $500.00 in a deductible to replace the whole windshield. Please go to someone who will stand behind their work... we never even got an I'm sorry ! Horrible company

This review has been long coming.. I just get lazy. I had my glass replaced in 2017. The gentleman…read morewho came out was quick, courteous and communicated with me throughout the who ordeal (they had to come from an hour away to do it). At the end of 2017, there was a fatal car accident in that vehicle and the whole front end of that car was demolished. The glass was completely intact and wasn't cracked at all. I was amazed. Definitely recommend them for your glass needs, affordable, good quality and great customer service.

Great service and price. Great people to do repeat business with. Took mine in 2011 Santa Fe got…read moreout fast. Great price 150 less than the dealership and Safelight. I highly recommend them. Pat C. Robinson, Texas