Grabbed Waba Grill for lunch to eat in the parking lot of my son's school. We went through the drive thru and it was a little crowded but the line moved quickly. The service was ok. I don't know if the speaker was bad or the cashier wasn't paying attention but after repeating myself 3x she still missed my avocado. The other thing I don't like, I asked for less rice and they didn't give me a discount but to compensate that extra rice for veggies, they charge you $.59 I ordered Dragonfruit Lemonade. It was really refreshing but had a little bit of syrup taste. It wasn't fresh. I ordered a combination bowl with brown rice and veggies. It was received hot and actually tasted well. The ambiance is casual. It's a little small inside. They keep the establishment very clean. read more

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I would avoid this place if you value your health . Found extra protein in my chicken veggie bowl today and when I went to get my money back they said that will take days because it was an online order read more

WaBa Grill - Chicken veggie bowl with extra "protein" - Fast Food Near Me - Rialto, California

What ever they were cooking today, (3/14/2026) inside this restaurant had an awful smell. It had a spoiled meat smell to it. I will make sure I do not return to this restaurant and Customer Service was horrible. read more

Good Evening, I am a recent fan of Waba grill. Unfortunately, I was disappointed and alarmed by the unhygienic service I received at the Renaissance location Waba grill #810 about 7pm today. My order was politely taken and the young man walked away. Afterwards, the woman that was assisting him told me she would give me my cup for my fountain machine beverage. She held out an empty, upright cup to me with 3 to 4 fingers fully extended inside the length of the cup. I was flabbergasted. I gathered my composure, apologized [for any inconvenience], and asked if I could get a cup without her fingers. She literally glared at me. No apology made for her error, as she handed me the second cup with no fingers inside. I filled it with a fountain beverage while losing more and more confidence in the health safety of the food I was about to receive. By the time I received my order, I was thoroughly concerned about the health and safety of my food. In spite of the $15 spent, I tossed all of the food and beverage into the establishment's trash receptacle before exiting. I'm so very disappointed with this type of customer service. Thankfully, I was able to order a replacement meal at the nearby El Pollo Loco. Thank you for your time. read more

I like this place really good chicken bowls also really healthy and good also like the atmosphere and is kinds better than McDonalds read more

WaBa Grill - Chicken bowl mini - Fast Food Near Me - Rialto, California

What the fuck is this I went to waba grill to go get a waba bowel not fuckn bones and more not in big ass chunks you guys need to teach this cooks to cut the chicken and not give out bones read more

Super fire steak bowl and the custom service was nice plus they put extra sauce I forgot the name of the girl but she was super helpful also read more

i went to waba grill and i ordered 2 plates and 2 bowls and raspberry icetea and a dragonfruit mango lemonade and my total came up to $63.07 and once i was handed my drink and i tasted it due to i purchased this all the time and i know the taste so i tasted it and it tasted straight like water with color add and so i asked can i get another drank due to it did not taste right johnny the manager over the cooks stated he could not give me another or refund me my money due to i tasted the drink . wow i thought that what you suppose to do is taste the product. so since johnny treated my like crap as a patron of this business i feel i was treated unfairly and i feel he discriminated against me , johnny would not communicate directly with me he had jasmine and the other young lady did not want to provided her name . i advise no african american to go to this location in rialto ca . you not get service properly as a consumer . i asked for a refund an michelle lopez the manager was on the phone stated i should get my refund of $63.07 within 3-5 business day. read more

WaBa Grill - MY RECEIPT OF PURCHASE - Fast Food Near Me - Rialto, California

Very festive atmosphere I had to have the ribeye steak bowl. What I really loved is this Waba Grill has a drive-through, fair size lobby, and outdoor seating. The store was very clean. My friends with me ordered a variety of different items, but I would say that the platter or the plate is probably the best deal because you get vegetables and rice. The quality of the food is incredible. The speed of service is exceptional and I really enjoyed this location. . I'm a big fan of the spicy Waba sauce!! read more

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Had Waba grill the other day when I visited my parents in another city. They had plant based options I didn't know they had so I came to the one in Rialto, the smell was so bad I left before ordering. read more

Good service and good food the place is clean and nice and also good air conditioning and bathroom clean and service good

food was good, order came out excellent but the lady at the front when we were paying was inpatient and started having an attitude when i didn't know what i wanted to drink because it was my first time there. How was i supposed to know what there is to drink if you never told me. ruined my day read more

WaBa Grill - Fast Food Near Me - Rialto, California

There's no baby changing tables in the restroom. As a new mom I never noticed how much of a problem this would be. Sorry for the 1 star but I had to change my baby girl in the trunk of my car! As a business providing a changing table shows consideration, inclusivity, and welcoming back families. A baby changing table is not a luxury, it's a basic necessity. read more

Not only was my order perfect but the customer service I received was simply amazing ANA GIRL I LOVE YOUR SPIRIT AND SERVICE KEEP BEING GREAT whoever the supervisor is she is amazing took her time to listen told me about the app and was really friendly all while making sure my order was accurate ANA FOR THE WIN !!!! read more

Terrible customer service by Rosie aka Rose. The "manager" on duty. Absolutely the worst. Unfortunately and condescending. I've been coming to this location for years (I work across the street). Every time I come, I ALWAYS ask for the veggies to be replaced with salad. So to my surprise, I was told that they "can't do that at this time"at the drive through. So when I get to the window I ask to speak to the manager. The girl says she's the manager. So I ask why she can't replace the veggies? Rosie said, because "it's not in the system"and the owner isn't here. Lololol I then said, I would like to give her direct feedback. Which was that, she gave off the attitude of not wanting to help with such a simple ask. Also that, I've never had this problem before and other workers have done it. She then had the audacity to say that it might have been the owner who did it. To which I replied, that the other workers were both male and female, so unless she's a shape shifter that isn't always the case. I asked for the owners name, she wrote it on the paper, no number, I asked for the number and she said,"I don't know it". I said, you work here and are the manager and you've never called here and don't know the number? To which she replied yes I've never called here. At that point she was intentionally just making it worse and was less and less helpful. I asked her to look it up and she miraculously found it and wrote it on a piece of paper (photo included). Feel free to call and verify their policies, ask for the owner Michelle. I told Rosie, that she could've just swapped out the veggies and called it a day, and I wouldn't be having this conversation holding up the line. To which she quickly and rudely replied, "you're choosing to hold up the line". I said, so you think I planned this entire thing just so I could hold up the line? You're actually blaming me for this entire situation? Ridiculous. I then asked if she was going to give me my food? She didn't ask or offer it. Stating, that says want sure if I still wanted it. Then ask if you're not sure. There needs to be serious retraining and Rosie does not need to deal with customers directly. A simple swap turned into this The the veggies were not thoroughly cooked, half were cold to the touch. Didn't eat. Food was average at best. I don't recommend this location. Go to another waba grill where it's not going to break the system or cause then to go bankrupt to switch veggies to a salad. I also had a friend on the phone who heard this entire interaction, who can attest to the validity of this. They were incredulous as to what happened. Unfortunate something so small became a problem. read more

WaBa Grill - Steak and veggie bowl - Fast Food Near Me - Rialto, California

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The food and service here was Amazing 10/10 recommend will definitely be coming back here

Best WaBa Grill so far. The food is very good and also very fast service. The atmosphere here is very pleasing.

Very poor and unprofessional service....was in the drive through and placed my order ,I left without double checking my order was complete... trusting the workers to do there job but unfortunately forgot my order of dumplings...made it home realizing my order was incomplete...so i called the location...they answered and i asked to speak with Sara because that's is the name of server on my receipt ....they hang up immediately...i call again giving the benefit of the doubt.... But was handled the same way 4 times ....they responded hello and immediately hang up .....now im really upset at the lack of professionalism ....finally they take the time to actually listen and i explain myself to Jasmine ...only to hear a cheap explanation on to why they hung up on me immediately each time .... Seems like every where you go now no one takes pride in there work or service now and days or even take the time to hear you out and make it right .....what a joke read more

amazing food.the best customer service ever. and the wait time for the food was quick.

Charged me extra for half chicken half steak family meal but only gave me about 1/4 steak and 3/4 chicken, very burnt chicken at that. read more

WaBa Grill - Separated chicken and steak to compare... this is supposed to be half and half - Fast Food Near Me - Rialto, California

Very stingy with sauces!! asked for more WaBa sauce.. was told there were in the bag.. when I got home after ordering a family meal, there were only 4 packets of waba sause!! read more

One of the Waba Grills you want to avoid. The only great thing about this location is the parking. Lots of parking. But walk-in and customer service is out the door off the bat. Secondary, this was my second visit here, for whatever reason the beef and chicken was again over cooked and extremely jerky style. Oddly enough I didn't say anything the first time so I figure give them a shot again before I make anymore judgements. Well the food failed again and I'm definitely not coming back. read more

They hired Wednesday Adams, (Victoria) to take orders. This is my local waba grill and it's been for the last 5 years I never had any issues until now. This is the second time I visit this location and the new girl with the nose piercing takes my order and is extremely rude, I asked for lemons and sesame seeds and she rolls her eyes. Doesn't say thank you when she takes my payment and she shuts the window before I can say anything else. Fire her ass, she can get a job at Amazon if she doesn't want to deal with customers or be courteous enough to say thank you. It's called common courtesy hun. Might start going to the Renaissance location down the street for better service.. I can only imagine when my mom goes how she gets treated. Other than that the food is great, it's getting pricey but worth it if prepared right. read more

I get that social distancing is in place, but closing your restroom for customers is ridiculous. If I would have known I was going to be denied the use of a restroom I would not have placed an order. read more

WaBa Grill - Take out - Fast Food Near Me - Rialto, California

It had been awhile since I ate WaBa Grill and o wanted some today. I should've saved my $20. My chicken was overly cooked and my food tasted terrible. I won't be going back. I will give it a one star for the quick service. read more

Jasmin L. In night shift is extremely rude. As i approached and waited at the order speaker I was not greeted so I said "excuse me" and she replied rude and very monotone "wait" then proceeded to take my order with that same tone and energy. read more

I mean who doesn't like brown avocados. This was the first time I got brown avocados. I know it happens but I had to toss the avocado. Tofu bowl w/avocado is my go to order at Waba. Think I'll pass on the avocado next time. read more

WaBa Grill - Avocado was sitting out too long. - Fast Food Near Me - Rialto, California

So far the best wanna grill the other locations always skimp you they serve you well and friendly hard working team I appreciate the service and food read more

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I was at this location and have the worse experience the cashier named Victoria V. was very rude when taking my order rolling her eyes very disrespectful. When my ordered was given i reached out to get a couple of extra sauces for my family pack and she very rudely said you need to pay for extra i said Ii should'nt have to i purchased food here. She charged me $3.48. i don't think I should of been charged . I'm a regular customer here but after today I don't think I'll be going back. She really need to have better customer service and be more polite. Very disappointing read more

WaBa Grill - Was charged for 12 when it was 7 extra sauces very disappointing - Fast Food Near Me - Rialto, California

Dear Waba Grill owner, Please tell/train your employees to conserve your resources and ask customers whether they want sauces. We drive though about 3-4x a month & we never request hot sauce as we don't care for it. Tonight we opened our food when we arrived home & we have 14 sauces. (This is a lower number than usual) . I hate that we throw these away each time & that the business could save money. Also, your food has been consistently good & our orders have been correct, so we will keep coming back! read more

WaBa Grill - Wasted hot sauce we didn't request:( - Fast Food Near Me - Rialto, California

Got food and didn't get my taco, drove back to ask for it and it started to turn into an argument so I walked out not Gona argue over a 2$ taco my business will simply go elsewhere. Thank you read more

Every time I come in now for the past 3 months I get my order wrong . They don't know the difference between steak and chicken . I ask for chicken and I get steak . The food is good but I end up eating something that I can't have with my damn diet . read more

I order through door dash, I order a chicken bowl and dumplings. The dumplings were missing and the chicken bowl consisted of burned chicken , what a disappointment. Who would think this is okay to sell? I literally just threw away $20 read more

WaBa Grill - Fast Food Near Me - Rialto, California

First time actually getting off at this location, I usually do drive thru. I have to say, place inside was impecable. I was very surprised how well kept the establishment was. I even complemented the staff. For being a fast good chain location it was super clean. I'll definitely be coming back. read more

Before you leave the drive check your plate / bowl. I keep forgetting but it's happen twice where I get 90% rice and very little to no chicken or beef. read more

I'm so happy about this location I've been waiting for they have a drive thru which is pretty fast with great food and good customer service thank you read more

WaBa Grill - Chicken & Steak - Fast Food Near Me - Rialto, California

These m0r0ns gotta be getting dumber everytime. Got charged for avocado (which is expensive) and received my order with NO avocado or onions by which the dummy asked me 3 times. Who does the hiring? Are we that desperate for employees? Let's just start using robots & get rid of this useless generation of non essential workers. They just suck and are getting worse. Oh yea, my food was also burned/overcooked. read more

Thank you for the clean locked bathrooms. Fast service even during lunch rush. Having a drive through cut on the crowded dinning room.i work out here once a month and always stop for lunch and bathroom break. Friendly staff clean counters. Healthy food choices for a semi fast food. read more

Michelle was rude and was sagging her pants smh Wasn't so Impressive wouldn't go back read more

EVERYTIME I get shrimp from here - it tastes OLD & like gutter water - it's been served w the worst texture and FUNK . I'll never order seafood from here again after several failed attempts , then they make it a HASSLE to return it ? Got to be joking read more