The check in process was a little slow, but the parking spaces were adequate. The inside lobby…read morearea was nice too. The rooms were average size and the beds were a little soft. Seems like they updated everything in the past few years, but it looks like a make over. The staff seemed friendly, so it was a pleasant stay. The price was decent too.

I gave this place 5 stars because it was clean and looks like the pictures! That's always what I'm…read moreworried about is bugs and cleanliness! It's not a resort but it's descent. This place was nice looking ok yeh outside and the lady who checked us in was very nice and efficient. Our room was like the pictures and simple. It was what we paid for, simple and clean. I had no complaints, we stayed for one night. If you need somewhere cheap and a quality safe place to sleep for the night, this is your place! The surrounding area is under construction but soon that will be over and the light rail will only make this hotel a better spot! ps. not every room comes with a sexy chocolate man!

I am writing to express my concern regarding the billing practices associated with my recent stay…read more I prepaid for my reservation in full; however, I later discovered that the hotel was trying to charge an additional three times without authorization. This situation is both concerning and unacceptable, as prepaid reservations should not result in repeated or unexplained charges. Furthermore, the process of attempting to resolve this matter has been frustrating and lacking in clear communication. I was told it was a glitch each time. Luckily the charge didn't go through due to me putting a hold through my bank. Im assuming if the charge would have gone through, it would take 7-10 days to get my Money back. Which is unacceptable. I strongly encourage the hotel's management to review and improve its billing procedures to prevent similar issues in the future. I also advise future guests to carefully monitor their credit card statements when staying at this property. Also on a different note: I had a very uncomfortable stay at the same time due to constant itching from the moment I arrived. It made it difficult to sleep and raised concerns about the cleanliness of the room, especially the bedding. I hope management addresses this issue to prevent it from happening to future guests. I had to go to Walmart to purchase Benadryl to relieve my discomfort.

We stayed here because it was central to both of my daughters games…read more My sister booked a 2 queen bed suite, but at check-in was told there was only a king and sofa bed available. Luckily, that was able to get corrected. The room was clean - carpet and furniture needs a little upgrade though. Friendly staff, no issues with parking, free breakfast in the mornings.

Very comfortable beds, excellent room service, and a beautiful view of the pool area made the stay…read moreeven better.

Booked this hotel for a quick overnight stay while traveling from the Los Angeles area. The online…read morephotos looked great and reviews were positive, which makes the actual experience even more disappointing. I completed pre‑arrival check‑in the day before, including adding my credit card and vehicle information for parking. When we arrived, no one was at the front desk and there was no signage indicating when someone would return. After waiting, a gentleman finally appeared. He was wearing a track suit rather than a uniform, and the computer screen at the desk was so large it completely blocked him from view. He did not speak at all, simply handed me the room keys and then gave me a form requiring me to re-enter my vehicle information, which I had already completed online. When I asked why, he said they can access it online but "like to have a printed copy too." If that's the case, perhaps the hotel should print it themselves. At this point, I was already frustrated. The elevator was extremely slow and felt rickety, which didn't help the overall impression. At first glance, the room looked okay. Then we looked closer. Mold under the bathroom sink A hole in the wall Bathroom light that barely turns on (See photos.) The biggest disappointment: the spa was completely drained and roped off. This was an amenity I specifically planned to use. No notice was given prior to arrival. Had I known, I would have canceled and booked elsewhere. Finding out after check‑in was frustrating, to say the least. If we didn't have a five‑hour drive home, we would have left immediately. We didn't bother with the free breakfast. The only positive is the location -- the hotel sits between a police station and a fire station, so at least help is nearby if the building gives up entirely. It doesn't look run down from the outside, which makes the interior issues even more surprising. Will not return. Will not recommend.

I've said it before, I'll say it again: Residence Inn is my favorite hotel chain. No, it's not the…read morefanciest of them all, but I love the feeling of being in my own little apartment. Sure, there are other brands that offer "suites" but the layout of the rooms here is better-not like a slapped in kitchenette along a wall across from the bed. No, these are spaces that I could imagine myself living in. And that's fun for me. This location was just what I needed while I was in town for work and wanted to stay near my son so I could visit him too. The room and the breakfast area were both spotless and well maintained. I had a few brief interactions with the staff (mostly handled my check in/out on the app) and I can say that the folks here were very kind. The man that ran the breakfast area seems to love his job and the ladies at the front desk were fantastic as well. Thanks, Marriott, for continuing to keep a loyal, happy customer.

I'm very surprised to see such a low rating for this place. While in the Phoenix area for work, I…read morewas fortunate enough to stay at this location. From the outside it appears as if this place would be odd and outdated but I quickly learned differently as I entered. Staff: I was met by a wonderful human being, Muma! She was kind and happy on a rainy AZ day. I really enjoyed her. She was also efficient and very helpful. Parking:Ample free parking Location: near freeway, restaurants, gas and lots of other hotels Room: renovated! I was a little nervous when I walked into the building I was assigned to but when I opened the door to my room there was hardwood, updated kitchen and clean 2bdr. It was nice because there were multiple entrances so I was able to park in front of the window Great stay!

I travel a LOT.i have to say this is one of the nicest hotels I have stayed at in a while …read more CLEAN Breakfast Great Customer service . We are traveling from California to texas in our motor home. Stayed her for our granddaughter volleyball game. They accommodated my motorhome. It's a small one so they could. But didn't have to . We felt safe and the rooms were really clean and the front desk, ladies those ladies couldn't have been kinder. Thank you The Atilanos

We drove from Kansas City to San Diego and back and stayed in 12 different hotels, so we're…read morecomparing them all. We stayed here one night for $86.29, which was the average price for the trip. SHE: Compared to all the other hotels we've been in, this was the lap of luxury. HE: Very luxurious. How many pillows were there? SHE: Were there three? No, no, no, no, no? Were there two? No. HE: Were there four? There were four, at least, maybe more. SHE: There were more because there were two beds, and they each had four pillows on them. HE: So we had eight pillows! SHE: That's how you define the lap of luxury. Eight pillows. HE: This was a big chain hotel that had four floors. We were on the fourth floor. I think it's near the airport, but we could not hear any noise at all. SHE: It was a big room, very nicely furnished. Everything was in great condition compared to the other hotels on our trip. The freezer froze, which was great. HE: The shower had a bar in it, so I guess it was an accessible shower, but it was like a normal shower. SHE: It had a three-way shower head. HE: Not much of a view out the window. That doesn't matter. SHE: The outlets were in the right places, and it was the first place we stayed at offering breakfast. They had like three or four different friends of coffee, and a waffle maker, and three cereals. HE: There was a lovely lounge eating area, too. And an outdoor area. That was nice. SHE: It was very pleasant. It was luxury for us for this trip. HE: I think we've said all we can say about it. SHE: It was carpeted. HE: Oh yeah, it had carpet. I prefer that.

The Hyatt Place Scottsdale is not the best nor the worst…read more Great location near many different restaurants and shopping and ample parking are the hotel's highlights. The itty, bitty, teeny tiny bathroom, the freight train sounding heater / cooling unit, and the random flickering lights were among the largest detractors. Staying here multiple nights I concluded I didn't want to stay here again. I didn't find any staff member that wasn't cranky or exhausted. The lobby area quickly became crowded at breakfast causing chokepoints near the entrance because people were trying to find seats. The hotel was very busy while I was there. The room layout was exactly the same as other Hyatt Places that were recently remodeled but the breakfast areas of those were better laid out and the staff were friendlier so I think next time I rather stay there.

One of the most up to date and cleanest Hyatt Place I have stayed. All staff were extremely nice…read moreand friendly. Renovated rooms with great layouts and plenty of space with separate bedding and sitting area, along with a desk. Includes both refrigerator and microwave. Onsite small bar and a restaurant with limited menu but good staple items (wings, sandwiches). Free daily breakfast or more than danishes. Will definitely stay again.

I'm giving this hotel 5 stars because it delivers tremendous value for the price. Having traveled…read morefull-time for 12 years and stayed in countless hotels, I've decided to start reviewing the properties I visit, and this one exceeded expectations for its price point. The room was clean and well maintained. The towels were neatly folded and not worn down, the shower was free of hair and stains, and the bed sheets were fitted tightly, bright white, and spotless. Even the pillows were just the right firmness for a comfortable night's sleep. The lobby was welcoming, and the front desk staff were friendly and professional, making check-in a pleasant experience. This may not be a luxury hotel, but it gets the fundamentals right, cleanliness, comfort, and hospitality. For what you pay, it's an excellent value and an easy recommendation.

I would stay here again! I was visiting from California for 1 night…read more The front desk people were very nice and accommodating. The rooms itself was nice as well! The bathrooms and room felt clean. There was complementary breakfast in the morning that was good. The queen bedroom was very, very spacious with a fridge and lots of space.

Let's dig in deeper:…read more 1- When we checked in, I called the front desk to let them know that there was a lot of noise outside our room from the bar across the street from the hotel. I also requested extra blankets and pillows since we are a family of five with three kids. It took more than 24 hours to get us switched to another room. Also, when I went down to get the extra blankets and pillows, the front desk told me that they were out. I said to myself " the first thing the very same employee cared about when we walked in is to put a hold on my card for the room that is supposed to sleep 4-6 people, but when it came to supplying very needed blankets and pillows since, a quick answer came loudly "we are out!" The front desk never asked if we needed help with our luggage or bags. 2- The continental breakfast was another dance! Stations were constantly not clean. Food ran out frequently and I know I had to ask for more milk, fruits and orange juice because those items ran out quickly. It was the same exact food 4 days in a row. Not a single change 3- The pool was not clean with scattered tree leaves in it. 4- The room we were switched to was filthy with food debris or vomit on the curtains. (Picture attached). The mattress on both beds were hard and not comfortable at all. 5- The front desk employee who checked us out did not seem to be happy to be there. He seemed distracted and bothered at the same time. He was annoyed that I asked for my receipt! 6- During our 4-day stay at the Comfort Inn, our room was never cleaned once. 7- I can not believe this hotel has a 4 point something rating based on customer's reviews but I am convinced that at least 65% of the positive reviews for Comfort Inn Talking Stick in Scottsdale, AZ are either fake or posted by employees and/or their affiliates. WHAT A WASTE OF MY $451 THAT WE PAID FOR THIS ROOM. WE WILL NEVER STAY AT COMFORT INN AGAIN. SHAME ON YOU COMFORT INN!

I am surprised at all the low reviews - my sister and I liked this hotel! It was exactly what we…read moreneeded - the room was clean, beds were comfy, so many spaces throughout the room like the small table, desk, couch. We were on the second floor. The pool and jacuzzi were great - we had them to ourselves for a while! The room has a mini fridge and microwave. There were several lamps and sources of light. The staff was friendly! The breakfast was a nice touch - I know most hotels offer a complimentary breakfast, but I usually don't participate because of my food allergy. We went down & I got an orange juice and a coffee. They had options like egg and cheese omelette, ready to pour waffle mix, oatmeal, cereal, muffins, toast, tea, etc. I felt like the vibe was super easygoing and everyone was just doing their thing. We enjoyed our stay & I would stay again. Thank you!