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W Walnut Cookie

5.0 (5 reviews)
Closed • 11:00 am - 8:00 pm

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Ruby Tuesday

Ruby Tuesday

(56 reviews)

$$

My visit to Ruby Tuesday in Troy, AL was unfortunately not a pleasant one…read more From the start, there was a long wait just to be seated. No one was at the front, and I had to call out for someone simply to be acknowledged. Once seated, our server never introduced themselves or provided their name. The floors were sticky and slippery as though they needed to be mopped. After 10 minutes of waiting while no one was in the restaurant, they finally seated us. I ordered the broccoli and cheese soup, which arrived lukewarm. The cheese was unmelted, and the soup itself was bland and watery--very much like it came straight from a reheated bag rather than being freshly prepared. The salad bar was also underwhelming, with very minimal options available. To add to the inconvenience, there were no salt or pepper shakers on the table. Overall service was lacking. There was little attentiveness to our table throughout the meal, and it took an unusually long time just to receive the bill at the end. This location has definite room for improvement in both service and food quality.

Horrible. What a mistake this was…read more The waitress carries our drinks out by the top of the glasses in her hands (not on a tray or by the bottom of the glasses). Then I watched as she carried out an empty dinner bowl to the salad bar against her body cupping her chest. Proceeds to fill up this salad bowl from the salad bar while consulting the menu in her other hand that she carried out too (maybe why she cupped the bowl to her bosom). We were feeling bad for whoever was going to get this salad... (her making a salad without any gloves on and straight from the food that was out on the salad bar) .... Until we saw her bring to our table with salmon on top. Our friend was very gracious. Way more than I would've been. And ate the salad without complaint. The fries were in old grease and gross. Our food had been sitting under the warmer quite a while. It was just not a great experience. I would NOT recommend this location. It's not up to the standards of the chain.

W Walnut Cookie - bakeries - Updated May 2026

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