Jordan did a great job diagnosing my electrical problem and coming up with a solution that made…read moresense. very efficient! Jordan was easy to work with. I'm very happy with the final result!

Excellent team, scheduling worked well- communications were clear when things were delayed. The…read morehead electrician was amazing. His assistant/trainer was good - but forgot to clean up - so I had to do this myself. Put in several outlets and all work perfectly. A bit pricey, but negotiable. Overall very good experience.

We had a electrical panel start on fire after the power was restored to the house after Hurricane…read moreHelene. Mr. Electric was on the job immediately and gave us a new panel in record time. Thanks guys!

The electricians were very nice and very helpful. They are always on time and very polite. They…read morecleaned up after the job and made sure we were happy with everything. We always use Mr. Electric because they stand by their work and we know they will come back out if we have any issues.

They were helpful though the entire mechanical issue on my motorhome. Above and beyond expectationsread more

It's not easy to fix things. Generators especially. They did it they did it well. Antonio was very…read morehelpful. But the whole group as a whole work together well as a team. Ryan did a marvelous job as well.

Showed up at appointment time, gave a good price. Work was done as agreed. Have continued to use…read moresince. Have recommended at real estate closing for repairs needing to be done for inspections.

Charles said he would come and look at my problem and give me an estimate of repairs. He was a no…read moreshow, no call/text for our appointment.

EEEEEK! Our upcoming move is fast approaching! We recently accepted an offer on our home in GA…read morewhich is exciting, but now the craziness begins. The inspector came to do her evaluation and buyer came back with their repair requests. One of the items was to service the HVAC unit and fix any issues found. Our realtor recommended Service Emperor (SE), so we gave them a call. - Evaluation - Wow, were they fast! After we got off the phone with our realtor in the am, she called them to make an appointment. They were available to come out later that afternoon to do the initial evaluation of the work that needed to be done. This company is pretty high tech! They sent me a text message from the technician, Josh, introducing himself, stating he was on his way and a link to his GPS location that indicated his ETA in live time with a pic of himself attached. You know who to expect, no surprises. Josh was great! He did a full evaluation, made the recommendations which he separated item by item. There were really pricey items for simple fixes like leveling the HVAC unit, but he suggested that if we wanted to go through the trouble, we could save the money and do it ourselves (like lifting the unit, shoveling gravel underneath and putting a leveler until it's level). We appreciated his advice and did just that for the minor issue, but agreed to get the big job done by them. Note that if you call them out to do an initial inspection, there is a fee, but if you agree to do the work they find that needs fixing, they'll waive the fee. Josh had an iPad with him, took pics of every detail and sent us a detailed evaluation with pics attached. - The Main Job - The repairs and full servicing of the unit was done the following week. Josh had come out on Friday. There was a bit of a miscommunication in scheduling the follow up appointment to get the big job done. Called their office on Monday and spoke to the Office Manager and she got us scheduled in a couple of hours. The start time of the appointment is a two hour window, but they showed up closer to the 2 hour mark. This time, Corey and Kenneth came out to do the job. Same as Josh, they sent a text in the same fashion, intro, name, link to GPS tracking and a pic of themselves. They arrived promptly and spent a few hours working on the unit. At the end, they drafted up the invoice, attached the pics and was emailed the invoice on the spot. No nonsense guys, very courteous, did the work efficiently, packed up and left! They also included in their report that they checked that the unit was level and included the pics to the report so we could provide that as proof to the buyers. - Notes - *Woman-owned and veteran-owned! *They provide a military discount, which is never expected but always appreciated! Thank you, SE! - COVID-19 Observations - They are taking serious precautions! First, they are masked up AND they put hospital booties over their work boots when entering our home and diligently took them off when exiting and putting them on again when entering. They had to do this quite a few times getting material in and out of the house. I'm sure that is annoying and I know they have to keep their work boots on for safety and liability, but the fact that they were so considerate to put them on warmed this Korean girl's heart with a strict no shoes policy in the home! (Josh did the same). *Clarification: I was a little confused with the Icebound gear on the techs in the photos, but it looks like the company rebranded to Service Emperor. Well, that's one big item off the repair request list, so thanks SE, for getting it done! The guys were top notch! One step closer to closing on this house and getting out of dodge... Savannah!

They never showed up. Neither did. They fix my HVAC. Totally unreliable. Can't trust them. They…read moredint even know what the issue was.