What kind of a racket is being run here? I spent over an hour in this office and spoke with a…read moredentist for 4 minutes and was expected to wait additional time to speak to a "treatment coordinator". If you plan to come here for a consult, you will need to clear at least 2 solid hours from your day, if not more. And that 4 minutes cost me $89. I am here to prevent you from learning the same $89 lesson that I just learned. As soon as the dentist recommended full, unconscious IV sedation during minute 3 of our conversation, I knew this was not about me and my teeth but about dollar signs. I am upset with my general dentist for even referring me here!

My dentist referred me to Associated Oral Surgeons to have a procedure done. They said very…read moreclearly over the phone as I stood there, "No consult needed, just schedule the procedure." Then they said, "No. It's not an emergency." I got my appointment scheduled and waited. When I arrived, I fully expected to have the procedure performed. Instead, I saw the doctor for less than 5 minutes where he recommended I schedule ANOTHER appointment to have the work done that my dentist's office clearly told them to do already. This is nothing short of a billing game to charge $89 for an unnecessary visit and a complete waste of time. This is a clear example of why medical costs are so high. I recommend taking your business to a provider that is interested in performing work for the fees they charge.

Molar extraction on April 9th, 2026 * After the extraction…read morewas told I would need to take an antibiotic, I explained I was severely allergic to certain ones. Unfortunately Dr. Merheb prescribed what he wanted me to take without listening to my concerns. The pharmacist from Sam's Club called within minutes letting me know I am allergic to the antibiotic prescribed by Dr. Merheb. Luckily I called my dentist who prescribed my something I could take. * The office called 2 days before my appointment to see if I could come in at 10:30am instead of 2:00pm, which I did. I sat in the waiting room for 45 minutes past my appointment time before being called back. * I don't have any positive comments about this facility. Definitely will never go back!

Everything! The staff and Dr. Merheb were very friendly, the procedure was easier and faster than…read moreexpected. Healing was smooth and perfect!

This is a great place for dentistry. Not over priced, appointments are on time, reminders by phone…read moreand text so no missed appointments. Gentle teeth cleaning. You should try this group.

From the owner: At Michael J. Zichterman, D.D.S., we believe that a doctor and patient become a team for treating…read morean individual's dental needs. Our physicians spend most of their time listening to understand your concerns and responding with the best treatment options for you. With the help of our professional staff, they also follow up to make sure that general pain is relieved, problems are resolved and your health improves.

I went to another dentist to seek a second opinion. They were wonderful and addressed all of my…read moreconcerns in a professional and friendly manner. The root canals Aspen advised the endodontist I may need, are not actually needed! The bit of pain I had experienced was from exposed root from brushing too hard, something Aspen didn't even bother to address. I wanted to provide this update to let others know Aspen recommended unnecessary major dental work!

Update #2 to my original review. Requested a refund on my dentures over a month ago. Aspen Dental…read moreoffice on Big Hallow Drive in Peoria, IL did NOT submit any kind of paperwork to my insurance company or issued a refund. I made sure to follow their refund protocol exactly as stated. I decided to file a formal complaint with the BBB and requested formal documentation on the submitting of a refund to my insurance company. I have documented all contact with this office and have a paper trail. I will look into the next steps to get this resolved. I'm a middle school teacher and I will have to teach without teeth because of them!

I've been going to Dr. McKone for years and totally trust him with my teeth! He's a great dentist…read moreand tells you exactly what he's going to do.

Dr. McKone and Dr. Roa operate a very friendly and efficient office. They have become my dental…read moreoffice of choice after being treated in a very accommodating and efficient manner. This is a very welcoming and professionally ran office.

Went with my granddaughter who is 20 for quite a few extractions.. the office staff was very…read morefriendly and the dr put my grandaughter at ease.. I would recommend this oral surgeon.

I can't recommend my hygienist Abbie enough. She was wonderful. Super consent-focused! She made…read moresure I knew what was going on while she did it. And, she didn't try to hold a conversation with me while my mouth was full. :) Awesome!

This dentist recommended a deep cleaning session outside of normal cleaning visit. The cost was…read morequoted as requiring $700 out of pocket in addition to insurance coverage which I agreed and paid. After the cleaning I received a second bill from them for $500 in addition to the initial $700 I already paid. They state that insurance didn't pay the full amount and I was responsible for that. So $1200 out of pocket for a deep cleaning and I have great insurance. I disputed the additional $500 charges and they sent to collections rather than push insurance to resolve. Then when it came time for my next checkup I scheduled an appointment and they canceled the appointment on me but did not notify me due to being in collections status until I showed up. When I was there they offered to have me pay the $500 to get an appointment. Not recommended, lots of other dentists in the area. I'll be going elsewhere.

Went in for an exam and cleaning. Exam was fine with the dr. The cleaning was 10 minutes, scraped…read moreplaque off of 3 teeth and brushed my teeth. That was the entire cleaning. Hygienist really did not seem to want to he there. Will not go back.

Don't go here if you simply want a second opinion. I was very clear that I had already had my 6…read moremonth check up, cleaning, and xrays. They proceeded to do complete exam, cancer exam, x-rays, gum assessment (as with typical 6 month check up), etc. Unfortunately they concluded what I already knew, that I needed a couple fillings. Also, when I mentioned a specific health issue I dealt with, they asked WAY too many questions (none of their business!) I voiced my concerns direct to their website and got no reply.

I have had only a few long term dentists in my now long life. This practice is a combination of…read moreall the best in my previous dentists. I recently visited this practice to get a second opinion. I have been very pleased with the small town feel of this office and the friendly staff. I felt at home since the beginning, which has done a lot to reduce any anxiety I had been having over the work to be done. The office is also technologically up to date with digital xrays, as an example. The doctor seems very savvy and knowledgeable, and is willing to offer good care suggestions and answer all my questions. If you are looking for a new dentist, call Dr. Roger Paul's office for an appointment. Also, there is good parking near the door, which I need. You don't even have to ask for toothpaste, brushes, or floss. It is all available as needed in the reception area.

Dr Paul took me on as a patient after Dr Miler's retirement many years ago. He is an excellent…read moredentist using up to date technology where it makes a difference. They practice also has kind and gentle dental assistants and hygienists. I always appreciate the friendliness I feel when I go into the office.