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W. Optical

2.0 (1 review)
Closed • Closed

Services - W. Optical

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

W. Optical Photos

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1 year ago

Exam was fine, pick out nice frames, Wyoming location needs to hire someone to work there so I can pick up my new glasses.

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Rx Optical, a MyEyeDr. Company

Rx Optical, a MyEyeDr. Company

2.7(6 reviews)
7.9 mi
•$$

Listen, I've not experience "bad" customer service from the staff, but I was told they were running…read more"10-15 minutes late," when I arrived. I waited 50 minutes. They didn't call to warn me or tell me to come in later which seems like a minimal effort courtesy.

Apparently the space for a review is shorter than my description of things that went wrong at my…read moreappointment, so here's the cliff notes: A supposed professional (male) refused to answer questions for my informed consent, claimed that informed consent on my part would sabotage my eye exam, demonstrated very poor listening, insinuated that I had some emotional issue for being frustrated by his unprofessional conduct, THREATENED me, and condescended to me extensively. This was while I was alone in a room with him. Once someone else walked in and was watching, he switched right over to being polite - as if I didn't deserve basic human respect unless someone else was watching! The whole situation was quite bizarre and I am sure this optometrist would not have dared to treat a man so badly! I will definitely not be seeing him again and I regret the waste of using my eye insurance for this appointment when I could've felt safe and respected by seeing someone else. Note: I have had good experiences at Rx optical all the other times I've been there, so not all their optometrists are like this. But apparently the Knapp/East Beltline location was the wrong place to go!

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Rx Optical, a MyEyeDr. Company
Rx Optical, a MyEyeDr. Company
Rx Optical, a MyEyeDr. Company

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W. Optical - opticians - Updated May 2026

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