extremely helpful ,great advice ,served with a smile n manners ,great family run hardware shop…read more,well stocked and if product that you require not in ,ordered for you with a speedy delivery cant fault the shop or owners

There's no B&Q or Homebase in Colwyn Bay so unless you fancy a trip over to Llandudno then Stermat…read moreis your best bet for DIY supplies. This is a huge shop spread over two floors and sells pretty much anything you need, although you may need to spend some time searching to find it. Prices are pretty reasonable although parking can be a bit awkward as there's no car park and limited on street parking in the area.

The one star rating is just for the stock they sell. As for the staff and their rudeness and…read morehorrible attitude towards customers is absolutely disgusting. I can't find a website or customer complaints phone number. I was in there today only because b&q didn't have what I wanted and the little blonde member of staff was so horrible to me when I asked for help, another customer helped me in the end as he heard the way she spoke to me. Something needs to be done about the staff in there. I have worked in shops myself and if I spoke and treated customers like they do I would have been sacked.

The interior of the store is a bit grubby but that is generally to be expected among DIY…read morewarehouses. There is a large range of items for home and garden, and while many of the items stocked are similar if not identical to what B&Q has to offer across the road, there are also some more exclusive products which make this store worth a look.

Half the store is closed off, nothing is in the correct aisle, and they seem to be diamantling all…read morethe shelving as if they're shutting up shop.

Old, well established business, that treats its customers with care and respect. I have nothing but…read morepraise for the way they have gone out of their way to help me with even the smallest order that many would find too much trouble. I cannot recommend W & W highly enough 11/10*********** John Eaton, St Martins, Shropshire

A DIY shop that has all you need and very helpful staff certainly a DIY shop to have a look round.read more

Regarding the Valley Branch - What a great shop, selling everything from a pin to an elephant it…read moreis all the more a shame that, with the exception of the young "Saturday" staff who are very pleasant, during the week, the shop is staffed by rude, unwelcoming people with no customer service skills. Since moving to the island a few months ago, we have visited the shop on a number of occasions and always the staff are "stand offish" or downright rude, no cheery welcomes are found here and god forbid that you should ask a question. The staff at the tills are no better the only word spoken to customers appears to be "next" without the usual "please" and as customers leave having purchased their goods, I have never heard a thank you, have a nice day, or any other pleasantries spoken to any customer. On our visit yesterday, my husband approached a member of staff and very politely asked the location of an item, the female staff member who was seemingly checking stock, did look up, but with an expression on her face that could have soured milk, pointed with her pen and said, "there", put her head back down and that was the end of the exchange. I was enraged, my husband however took a more philosophical view, he pointed out that he pitied the woman going through life with such an attitude and joyless countenance. Did we feel valued as customers? Certainly not! The service from staff is poor and wholly unacceptable.

This is our family's favorite shop, a reason in itself for visiting Anglesey. We find stuff here…read morefrom tools to pot plants and China that we don't find in Manchester. Good value and I've always found the staff very helpful. Always part of our Anglesey visit.

Great place if you need a plug, a bucket or mop albeit a little expensive. They offer a full range…read moreof hardware items including a selection of tools, plugs and everything you would expect to find in a hardware store. More expensive than B&Q or Homebase but convenient if you are shopping in Poulton.

Long established little hardware shop in the Teanlowe Centre. Good range of cookware; pans,…read moreroasting trays, peelers etc. Also small gardening section with lawnfeed, weedkillers, gardening gloves and so on. Reasonable range of assorted hardware for such a small shop. All in all a handy little store which could save you a trip to those out of town DIY superstores.