i do not recommend the South Vine Street, Hays, KS Verizon STORE…read more ***** Called the HEAD OFFICE in Wichita, told me later: They ARE NOT even a CERTIFIED Verizon dealer. Why does Verizon Company reputation be allow an unlawful perpetrator to represent their company in such a careless, no, Abusive manner? Scenario: Entered Verizon Store South Vine Street Hays Ks. Upgraded my IPhone. Was told that I had 90 days to return if not satisfied. Gave myself 3 weeks to familiarize myself with the phone. Did not like it! after 3 weeks -Went back to the same NOT-Certified VERIZON Store TO EXCHANGE: Day 1: They would not allow me to return the NEW IPhone that I had just upgraded to. #1 rep: would not allow me to exchange. #2 rep: would not let me exchang Day 2: #3 rep: told me, as he immediately uncovered top rt. cover of phone- said there was a scuff on it.....would not exchange. There was no scuff. Yet, he Miraculously opened the exact corner of a 'scratch' -'on his First Attempt'. ! He would not exchange. #4 rep: would not exchange Day 3: #5 rep: Male rep turned a BLANK' computer screen for me to view: ---------I'm telling you it was COMPLETELY BLANK. Did not even have a Verizon Heading on the page; no empty invoice even. A COMPLETELY BLANK SCREEN -nothing! How stupid they think their customers are? How 'Intentionally Malicious' they are allowed to treat their 15-year customers? How do you think they will treat you? this rep said that they had no account for us in their system. We have PAID Verizon Bills for 15 years - from that very store, yet he expected me to believe there was NO ACCOUNT SET UP for us! PROSPECTIVE VERIZON CUSTOMER: Is this what you want from your Phone Provider?

First review ever! My phone all but crashed yesterday. I couldn't even make a phone call. I worked…read morewith sales person Shelly Slothower for almost three hours to purchase a new phone and transfer all my Info over. Since my phone would barely turn on she really had to come up with solutions to get the info transferred. She was so kind. I really appreciate her time. Also need to mention that it's the first time I didn't feel pressured to buy something I couldn't afford. She fitted me with the perfect phone for me. Thank you Shelly!

absolute garbage of a company. I've had nextech for years and within the past 3 they've done…read morenothing but raise the bill every single year. I even purchased my own router to keep it reasonably priced and they made a "crossover" and tried making us pay more for THEIR PROBLEM. 5G 1 gig internet? +$10. got your own router? Oh we will take $10 off. Crossover? Let's add that $10 back. JOKE!!! Corporate greed!!!!

Always liked this business and no problems with them in the past but something must have changed…read more 2003 to present and I'm going to have to find a different provider. Was being charged 90.00 a month for internet when-for months-the rate had been lowered to 70.00. I was never notified of this nor was my bill ever adjusted. I had to call to find out and only then did they lower it. I called because I didn't want to pay 90.00 a month for internet anymore. Had I not done that, I'd still be getting billed at the unfair higher rate, even though I've been an on time paying customer since 2003. Of course they won't credit me with over paying the months I did so... bye bye nex-tech. I feel I can no longer trust you.

I used to tell everyone I knew to switch to this cable company. But I'm sad to say we are now…read morelooking for a new cable company. Rates seem to increase every month and if I call about the increase I'm told there is no discount available for current customers. I was told when i had cable installed that I could add extra Tv's later at no cost, that is now no longer true. I feel like this company is doing a bait and switch, and I'm really disappointed that what was a stellar company a year and a half ago has gone so far downhill. I would not recommend them.

From the owner: Two-Way Communication Mobile Radioread more

I just got a garnishment out of my paycheck without anyone notifying me beforehand from these…read moreidiots. This bill is over10yrs old, and they sold me the phone and plan knowing i wouldn't have service in the town i lived in. im literally paying a 10yr old bill that i shouldn't have as i never could get service. way to go winners.

This company is a bunch of liars, they blame poor service on the airport which is a really sad…read moreexcuse. The reality is they work out of a meth filled town and have very little funding that they waste and instead of saying what they actually provide (200kb download speed) they say 10mb...I've had this tested a lot with like results. You cannot keep your internet safe either as ive had multiple doxings as well as full on cyber attacks. They should be sued but in great bend as long as you suck the city council d### you can just bang kids and smoke whatever the cops are.

Too busy streaming a football game to help us, then got angry and defensive and told us to leave…read more I've had good experiences in this store in the past, but today's interaction couldn't have been any worse. Best of luck to them. Won't be going back.

Meghan was an absolute joy! She made getting a new phone painless and was very mindful of prices…read morefor me!